Rating: Dealextreme.com

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Huge
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i never purchase one, but my claseemate said that they really have a bad delivery system(maybe sth  look like reasonable ). and they will never make a refund when you get sth in a big price,oppositely,they would reship you a new one if they think it‘s also have a good net profit.

Flashlight may bring me a sunshine~

jb1
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Got an update. They said the item will ship in 2 - 3 days. How long do you guys guesstimate it will take to get from DX warehouse to Texas?

SecaRob
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Placed an order for some batteries on Jan 18.  They "Shipped" on the 26th.   Origin/post/dispatch/Portee has not changed since Jan 29

Glad I dont have a pressing need at the moment.  One heck of a price though

edc
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jb1 wrote:

Got an update. They said the item will ship in 2 - 3 days. How long do you guys guesstimate it will take to get from DX warehouse to Texas?

 

before xmas. lol

seriously though its not all dx fault. the hong kong PO collapsed and mail got delayed/ lost. Check out any big hong kong ebay seller they all get negative feedback in dec/ january/feb due to postal delays.

my issues with dx are about false advertising, wrong photo's, wrong/ broken products/ poor customer service  no quality control etc...................

 

http://i1193.photobucket.com/albums

jb1
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I'm relieved. At least you think it's this year.   LOL

Piers
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jb1 wrote:

I'm relieved. At least you think it's this year.   LOL

 

Yes, we must think positively Silly

jb1
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Agreed!  Laughing

fishinfool
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I think it will get there in 3-4 weeks.  Wink

Don wrote:

"But as I said long ago, you are more likely to be killed by a dead fish dropped by a seagull in the Sahara Desert than by a lithium ion

Haggai
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woohoo!! They partially shipped an order I made on Jan 27th! And with a tracking number. I hope the other two thirds of the order will also get a tracking number... (It deserves one on its own - more than 15$. The partial shipment is for about 6$ and got a tracking number. Strange.)

fran82
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I placed an order last sunday and today is packaging!

Enjoy BLF

Oldienea
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fran82 wrote:

I placed an order last sunday and today is packaging!

It's because they like you.

jb1
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They must. I placed my order Jan 19th and I still have no shipping notice. My I can convince Fran82 to place my orders.  LOL

arenat
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Most of my around 30 order with this people went reasonably fast no problems , one or two item each usually no popular stuff...in average 20 days after the order i got it ...

For what I dislike them intensely is for that 'in stock' scam were you order something and two or three weeks later notice the lack of the good...the new arrivals is plenty of those 'deals' beside the countless skus marked available when for many months are not...

My order list has four items since December only one shipped three 'order received', one the XR-E R2 replacement because the 'defective...' claim I made some days ago.

As appear they don't have the Uniquefire G10 , nobody got it, in the past when bought my first SSC P7  in a similar situation I fix it choosing another flashlight a bit dearer but today my wish list there is empty...also getting the PP refund is not nice since it stay in a bank/CC's  limbo and nobody here know how to get it...

skulless
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DX is the worst of all. Just cancelled my order and they sent me an email stating your refund is successful - your refund has been sent to your payment account.

That's BS ain't it. My paypal account is still sitting at 0.

Haggai
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skulless wrote:

DX is the worst of all. Just cancelled my order and they sent me an email stating your refund is successful - your refund has been sent to your payment account.

That's BS ain't it. My paypal account is still sitting at 0.

PayPal may have already refunded it to your credit card.

That's how it worked for me, anyway.

skulless
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I use bank acc, cc as secondary option. But it should show on your paypal statement/balance.

Haggai
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Yes, it shows as "refunded".

Budgeteer
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That's why i dislike shopping with DX. I just love the way how MF handles it. Usually the goods are dispatched the next day or even the same day. I got spoiled!

kragmutt wrote:

They're gonna send you a green redcat with a black LED.

old4570
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DX shipped something ...  ill have to go see what it was .... 

 Always remember , the easiest thing in the world to do , is to expel hot air from your lungs and through some vocal chords ..
The resulting sound may , or may not be worth listening too ….

 

edc
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Dx has improved. Two orders posted 15/2 and 16/2. Both arrived today!

However they split my order and have not sent my xm-l. Funny how they can send junky stuff quickly and good stuff slowly.

 

http://i1193.photobucket.com/albums

sb56637
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Be-Seen Triker wrote:

I suppose I should have read the DX experience about being "Woefully slow...". 

I ordered a charger almost 10 days ago and just got notified yesterday that "something" of my order got shipped.

Are they waiting to fill a container before actually shipping?

Ughh, sorry to hear that. I imagine you ordered more than one thing with that order? If so, they very frequently split orders. I imagine that they do so in a futile attempt to placate the customer who gets more an more irritated by the day when they don't ship anything after weeks and weeks of waiting. So invariably they ship some cheap widget you ordered for $1.25 with your registered airmail order, and then proceed to send $80.00 worth of valuable flashlight equipment in two separate un-registered packages... Hence my dire warnings in the description. If they were to send Spam and shill posts, I would without doubt mark them as "Avoid", but that's the only thing they don't do wrong.

Budget Light Forum ...where Frugal meets with Flashlight!

Oxy Moron
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Be-Seen Triker wrote:

I suppose I should have read the DX experience about being "Woefully slow...". 

I ordered a charger almost 10 days ago and just got notified yesterday that "something" of my order got shipped.

Yeah, they tend to split orders, often in a way that makes little sense but that's part of their business model, which relies heavily on "just in time" inventory strategies. Sometimes, when all the stars are aligned just right, they can be amazingly quick if you take into account that there are always multiple parties involved (suppliers, inventory & warehouse, postal processing, customs, etc.). I think my personal record is a little over a week, door-to-door from HK to the continental US. 

 

Unfortunately, that's pretty much the exception and not the rule. Sigh.

 

Haggai
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I don't know if it's a coincidense or not, but less than 24 hours after I posted a message in the "feedback forum" - my order suddenly turned into "expedited", after a month of being in the "order received" status, and my CSE ticket was answered (after 14 days it remained unanswered), and today (only 3 days later, including the weekend) the status changed to "packaging".

Makes me think. Undecided

Hrvoje
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Boaz
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My problem is i don't want to sign in make an account get a password ..i am the guy with a fist full of cash .. seems like the rest of the world knows how to deal with that ..I think china is just a country that has bartered and traded so long on the streets for everything ,,, they have no idea how to do anything easily .. if they don't have to fight you for the last dime .. they feel like that  need that time to consider how to squeeze a dime out of a nickle..I just don't get it ...The first person in china to knock it off wins everyones business ..Why if DX is doing so well  are they trying to self -destruct their business by alienating their customers ?

                 υμεις εστε το φως του κοσμου ου δυναται πολις κρυβηναι επανω ορους κειμενη

                            Dc-fix diffuser film  >…  http://budgetlightforum.com/node/42208

Haggai
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They returned to being pretty fast now.

One order from two weeks ago took three days to ship, and another order I made two days ago is already in packing.

fran82
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Yes, the chinese new year problems have dissapeared

Last week, ordered on tuesday, packaging un wednesday and shipped on friday

This week, ordered on tuesday too, packaging on wednesday and still not shipped but I can see tracking number

Enjoy BLF

jb1
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Maybe so, but the order I placed on JAN 19th still isn't here and I can't find anything on their website about my order. Not cool.

rollcage
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Hey,

DX is Good, Bad and Ugly.

 

DX is good .. because of the price of some products is good. Shipping is Free .. yeah. Ships Worldwide cool!!

DX is bad ..bcoz they dont remove old products, keep selling multiple sku, keep selling stuff that people dont want to buy but still end up buying.

DX is ugly bcoz.. they dont like customers to be happy in the end, they just want customers whatever they come from. Far west .. Far North, Far South. its not their doing if customer end up happy about product.. just bcoz he paid less.

 

I just sent a longest ever mail to DX Support Staff. I mean literally.after, They sent me the most stupid reply ever in histroy. Dont know they can understand my good english. bcoz their english sucks. I asked them to adjust my DX Store Credit, and even after 5 replies this lady "Venessa" dont understand. I asked them about a 18650 light and She replied with sku.18650. Why in the God's name she do that. Just why. Who will ever .. I mean ever buy that stupid watch.

I am pretty sure DX staff use Good Translater to read our tickets, so guys be warned now. the truth get lost in translation so make your you use the words that they understand I mean Google Translater .. so dont you dare mis-spel like these that I have just done.

I just hope they fix two things before the end of century.. stop selling bad quality chinese products and start replying to loyal Customers in a day rather than in a week time.

 

regards

DX royal customer.

arenat
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I hate DX's policies regarding refunds , the scamming 'in stock' tactics , the latest delay to ship .Today only buy there when they have something which nobody have. Saying that I like his CS's people and his solutions when two or three problems arise , they refund 7 over a 14 torch for the driver which went poof, I got free an AK47 and 50 grs of solder paste over that...recently they sent another emitter over a claim of wrong bin. All with not hassle since i have little patience , keep the wording simple , go straight to the matter and the key, give many many thanks always... I  know I'm a 'budget' 'cheap' customer and my claims don't involve too much money otherwise the feedback could be the opposite..

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