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Very cool, glad to see you here. Looking forward to doing business with you some more. I also hope to see you guys expand your flashlight selection. The prices you have on what you have in stock seem really good.
good move… if I may suggest, maybe need some improvement in handling and shipping…
more than 7 days to shipped it after the goods was purchased is not efficient and this is not even including shipping time which takes another 3 weeks
Thanks for your kind and useful suggestion, we are trying to be faster for shipping now, and about the shipping time, we can’t control that any more since it depends on which logistics. If you know some faster shipping way, please kindly recommend to us, we will appreciate indeed
Why is it that not all areas of your website is SSL-Enabled by default? It appears your entire website in one way or another supports SSL but your routing and links provided does not default to encrypted connections. This was really apparent during the checkout stage of ordering. The lack of SSL extends to places like your web messaging/ticket system.
GearBest isn’t the only Chinese online seller to do this; BangGood too is like this. Out of all the sites I’ve ordered from these past couple of weeks, FastTech is the only website I would call acceptable. In fact, the entire process from ordering to seeing a picture of the package before it was shipped out has been fantastic. Whether the product is good or not is a separate issue.
we buy enough products, we might be able to charter a plane. Flight plan: do a loop to the airports closest to the distributors, and come back to us via europe. total time: under a week for everyone involved.
We apologize for this problem, but once the package shipped, we can’t control it any more, it’s on the hand of the logistics, we will contact the logistics if they can provide some useful info to us, once we got the info, I will pm you, ok? Thanks.
Yes,I am still here.
If there are any additional problems, please feel free to PM us and we will do our very best to assist you.
GearBest wishes you a Merry Christmas and a Happy New Year!
Thank you for your continued support and love. We are proud to announce the official launch of the fantastic GB Forum. You’re invited to join the latest addition to our fast expanding global community.
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I just noticed I lost quite some Gearbest points without spending them. Looking in the “points used” section, it appears that there was like an annual reset and the points have limited validity which I was not aware of.
It would be convenient if customers received a warning e-mail like a month, a week, then a day before the reset. Or perhaps a large flashing sign when logged in warning about the points soon to expire would alert the customer as well.
So it’s a bit of a bummer I lost points, but other than that I’m very happy with Gearbest.
Cheers!