GearBest Shipping methods?

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Last seen: 2 days 12 hours ago
Joined: 02/16/2017 - 07:36
Posts: 593
varbos wrote:
Same here, I ordered a S2+ on Feb 14, no sign of yet and they’re telling me to wait until April 15th. Meanwhile I got a bunch of Banggood stuff in 3 weeks.

To update: I waited 60 days as requested and my order of S2+ never came.

To Gearbest’s credit they re-shipped the item and it arrived last week. So their customer service was OK and I will continue to use them.

gearbest's picture
Last seen: 8 months 1 week ago
Joined: 03/01/2014 - 00:55
Posts: 4257

Dear all, sorry for my delayed response:

Gearbest Shipping FAQ:

1.What Countries Does Gearbest Deliver To?
please visite here : ( edit on March 21th, 2017 )

2.What shipping method does Gearbest use?
We have three shipping methods, they are Flat Rate Shipping, Standard Shipping and Expedited Shipping.
For a detailed explanation about each shipping method, destinations and approximate delivery times, please check:

3. How long will NLPost take to arrive to me?
arrive to Europeen countries in 10~20 business days after shipping,
arrive to USA or middle east countries in 15~20 business days,
arrive to Russia (except the far east part) in 20~30 business days,
arrive to Australia or other Asian countries in 15~25 working days.

4.Where can I check the tracking for my order?
You can check about your tracking informations in the order list of your account, but we recommend you to use the site to check,
the tracking system of our website is updated by courrier, it may have an information delay about the tracking information.

As for package-tracking: when an order can’t be tracked, please try these sites:
Track your parcel mostly on the site: ( DHL,EST,OWE,and AIR MAIL Registered are included )
Sweden Post:
Russian Direct Express(XF):
Australia Line Registered:
Russian Direct Express(EHY):
USPS First class :
USPS Priority-from US Warehouse :
Australia Line (TOLL):

5.What’s the meaning of my tracking number shows the status “Pre-adviced” or “Not Found”?
Currently there is an information delay about the tracking of NLPost,
NLPost has too many parcels transporting to the Custom or transporting to Netherland Sorting Center,
the tracking information can’t be updated in time,
we could only beg your patience to wait for a few more days, to wait for the tracking information update.
It usually takes NLPost about 1-5 Business days to update new information.

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Thank you for your support and expereience sharing here.
All the best,