w0mbat
(w0mbat)
July 21, 2015, 2:49am
1
Hi All,
Looking for some assistance here please
I have a TN12 bought in 2013 from the Thru-Nite.eu website and the TN12 is now only doing fire-fly mode.
I have contacted ThruNite.com looking for assistance in getting it fixed however they tell me it was bought from an agent so i have to go through them, which I have no issue with.
Only the website of www.thrunite-store.eu does no longer exist!!
Are they now thru-nite.com ?
If anyone can point me in the right direction please who I should contact?
Thanks guys.
—Steve in OZ
Just try contacting the website. No harm trying
w0mbat
(w0mbat)
July 21, 2015, 3:56am
3
www.thru-nite.eu? it does not exist that I can get to. Can you get to it?
—Steve
DanielM
(DanielM)
July 21, 2015, 5:11am
4
http://www.thrunite.com/
there is no thru-nite.eu
w0mbat
(w0mbat)
July 21, 2015, 6:02am
5
I contacted thrunite.com who told me to go through the dealer I bought it from.
The dealer I bought it from was www.thrunite-store.eu and the website is no longer around.
Is thru-night.com the dealer who was www.thrunite-store.eu ?
—Steve
kloppholz
(kloppholz)
July 21, 2015, 6:09am
6
IIRC Thrunites EU shop was “Thrunite-store.eu”.
The “thru-nite.eu” shows 0 other results, except this thread, and no DNS record.
https://dnshistory.org/dns-records/thru-nite.eu
You might be lucky if you try something like Domain History Checker , but for EU domains.
w0mbat
(w0mbat)
July 21, 2015, 6:22am
7
I just did a wayback on the site and contact details are the same as for the thrunite.com site
So I think they are trying to fob me off
http://web.archive.org/web/20140103040043/http://www.thrunite-store.eu/contact-us/
They are mentioned here
http://budgetlightforum.com/search?q_as=www.thrunite-store.eu
Will keep trying.
—Steve
kloppholz
(kloppholz)
July 21, 2015, 6:25am
8
w0mbat:
…
I have contacted ThruNite.com looking for assistance in getting it fixed however they tell me it was bought from an agent so i have to go through them, which I have no issue with.
Only the website of thru-nite.eu does no longer exist!!
Are they now thru-nite.com ?
…
—Steve in OZ
>> Contact http://www.thrunite-store.com/
This was identical to http://www.thrunite-store.eu/
thrunite-store.eu - find the latest deals, coupons, vouchers, promotional codes and offers for thrunite-store.eu at OzBargain
w0mbat
(w0mbat)
July 21, 2015, 6:30am
9
Thanks, the contact us details for that website are the same as thrunite.com
Any Support or Service: service@thrunite.com
I get the feeling they are all the same group with separate websites, seeing as how they all have the same email address, service@thrunite.com .
Since they replied telling me to contact the .eu address for support they (service@thrunite.com )no longer reply to my emails.
kloppholz
(kloppholz)
July 21, 2015, 6:35am
10
Did you tell them you bought it via thru-nite.eu or thrunite-store.eu?
Check your emails about order/shipping or your Paypal or CC history and take a screenshot or fwd/attach the email.
marcl
(marcl)
July 21, 2015, 7:18am
11
Jesus, thrunite are helpful sorts!
w0mbat
(w0mbat)
July 21, 2015, 7:37am
12
Hi, yes I sent them all the details of the order. Order number and date.
The reply was
But the website I bought it from shows them as the contact!!!
Have emailed them again……