I ordered a light meter from BG earlier today.
Looking in my BG orders it shows “Order status - ready to process” but under “View” it says “Apply Refund” & when I click on that it says
Reimburse - out of stock
do not want to buy this item now
wrong shipping information
other
What does this mean ? is it out of stock even though the ad says in stock & allowed me to place the order ?
Can’t help you, normally I do not check orders the first couple of days, it sounds like a default option menu for people who change their mind and want to cancel, usually that can be done until shipped (even though shipped can mean pre advised)
I ordered some items before, that’s normal (ready to process means they got your money, is going to ship out). You will get a prompt email when it’s shipped, the email also congratulate you that you have the item shipped, and…… some discount points
There was a dog carrier that I ordered and after 2 weeks it still have not ship. So I hit the refund button and cancelled the order. The money was refunded.
That is exactly what I am wondering, did it go out of stock after I ordered & I am being given the option of cancelling & getting a refund or waiting for it to be re-stocked ?
I’ve seen that “apply refund” and “cancelling” stuff show up fairly often.
At first I worried.
But
I never had a refund to apply
I didn’t want to cancel
I figured if I left the order in place they’d eventually ship.
They eventually shipped
No problem.
I saw this button of refund, this refund button appears in Aliexpress, Taobao as well. I believe it is the option for people to make refund because regretted after the purchase. So far my purchases were all shipped and received without big issues.
And…… I am not worry because PayPal protects me for 180 days:)
My last three orders from Banggod had the Cancel Refund button as well, with the order processing status for days. I did ask customer service what was going on, I had a prompt reply that my lights were out of stock (although when I ordered they showed in stock) . I waited and got my lights just today one month after I ordered.
I like banggood. They have a button for a direct cancel order and get refund. Others perhaps must offer this option. I do not know what is the problem with this.
I placed 2 orders with BangGood yesterday, one order showed this “apply refund” box & one order didn”t ?
I have never noticed this “apply refund” box with any order I have placed with them before which is what made me think that maybe it wasn”t in stock ?
For me, the apply refund button appears when I have paid for an order but it has not been shipped. Most of my orders get shipped within 24hrs so I only really see them on pre-ordered items or if I check my orders right after placing them.