Mountain Electronics

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Greg_M
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Mountain Electronics

I’ve just been on the receiving end of great customer service from Mountain Electronics. If you can’t decide where to spend your coin I’m recommending Mtn.

DavidEF
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Big Smile Thumbs Up

The Cycle of Goodness: “No one prospers without rendering benefit to others”
- The YKK Philosophy

LightRider
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Yes yes! Smile

atbglenn
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I’ve purchased a few items from Mountain Electronics myself. I’ve been 100% happy with their service.

Boycott Nike

djburkes
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That’s my one stop shop!!

raynman
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I bought my first bits for my first flashlight build from Mountain Electronics, using a gift certificate from my son. Still use my Convoy S2 regularly, but, by now, of course, I own many off the shelf lights, too.

Really looking forward to building or modding more lights, and Mountain Electronics is always at the top of my list for parts shopping – great service and fast delivery times!

especially for USA shoppers, I can give them an unqualified endorsement!

teacher
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Amen…. great people to deal with. Thumbs Up
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Smile

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

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      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

CRX
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Need a UK branch Smile

SoCalTiger
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Yes! They are the first place that I look for a lot of stuff and the turnaround is SUPER quick. I once placed an order in the afternoon, it shipped that evening and got to me a couple days later. Can’t beat that. Basically the same speed as Amazon Prime for me.

RobertB
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I like how Richard quickly responds to emails with clear concise answers to your questions. Fairly rare nowadays.

teacher
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SoCalTiger wrote:
Yes! They are the first place that I look for a lot of stuff and the turnaround is SUPER quick. I once placed an order in the afternoon, it shipped that evening and got to me a couple days later. Can’t beat that. Basically the same speed as Amazon Prime for me.
Amen!! I have literally placed an order and received it in a little less than 48 hours….. and I am in South Alabama.

Now granted “the stars lined up just right” for those. … but they ship it out fast most all the time. Smile

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

wolfdog1226
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Everything is great unless you ask him the same shipping question[different orders a few years apart]. He did not like it too much and got defensive and arrogant towards me. My impression was he felt that I was challenging him when I was just asking him a question.

HKJ helped me resolve the “Tarnish” issue[bad connection] w/ the batteries.

That has been my experience and I will leave it at that! Wink

Solitude breeds contemplation which creates clarity. 

Environment molds a person. Perseverance changes them. 

                                                                   WOLFDOG 

Blackdragon1230
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Location: Cleveland, Ohio

Always heave got great service from him. Just recieved my new qlite driver from there today, ordered it on the 18th and it got here on the 20th.

BazzH
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I am very happy with them too as they took the time to patiently explain what I (noob) would have to buy for my purpose, not even trying to sell me the most expensive option. Great! Smile

wolfdog1226
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wolfdog1226 wrote:
Everything is great unless you ask him the same shipping question[different orders a few years apart]. He did not like it too much and got defensive and arrogant towards me. My impression was he felt that I was challenging him when I was just asking him a question.

HKJ helped me resolve the “Tarnish” issue[bad connection] w/ the batteries.

That has been my experience and I will leave it at that! Wink

I decided to elaborate on this some more and get some clarity to my original post.

The shipping questions were a small part of this.

I ordered 4 × 30Q 18650. When I got them I could NOT get a reading w/ my DMM. This has never happened to me in my 6 years. I contacted HKJ. He told me there is a bad connection and that the batteries are probably tarnished. I said I can not see any tarnish and he said that it can not always be seen.

This can happen from the batteries sitting around too long and/or in a damp environment. More likely where they were manufactured.I am not blaming Richard for this and I never did. He started getting defensive and saying how his batteries are genuine and stored in the proper environment. That certainly may be true but he failed to take in account that there is possibility that some of them were not and it had may have nothing to do with him.

I told Richard what HKJ told me. I do not think he believed HKJ and certainly did not believe me.Richard said he did NOT trust my equipment! Is that customer service? Sounds confrontational and the opposite of customer service to me. At that point I knew I was never going to do business with him again. I told him I wanted to send them back.

Instead he did give me a refund and said he did not want the batteries back. He also BANNED me for life from ordering from him!!! lol! I had already made that decision.

I never got an opportunity to resolve this.After he banned me he said that ALL my emails to Mt. Electronics would go into spam!That’s customer service? That is how you resolve differences of opinion?

As it turns out HKJ was right and there was NOTHING wrong w/ my DMM!

HKJ suggested using a fiberglass pencil and gently cleaning both terminals. I did not have one but I used some sand paper/emery cloth and gently cleaned both terminals so I would not damage the wrapper.So after about 30 minutes of meticulous work I tested ALL FOUR batteries on DMM and I was now able to get a reading on all Four batteries! Wink

All of this could have been avoided if he would have believed me. But he did not.

I do not doubt the positive experiences that others have posted on here.I also assure you that everything I said is the truth.

On the other hand,,,,,nothing is perfect, it is not what happens that is important it is how we REACT to what happens.

The people I have not gotten along with are always ones who are never wrong and their ego and pride prevents them from looking in the mirror and saying,“You know what, they may be right.” Cool

Solitude breeds contemplation which creates clarity. 

Environment molds a person. Perseverance changes them. 

                                                                   WOLFDOG 

18sixfifty
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I have had nothing but fantastic experiences with Mountain Electronics and Richard (RMM) in general. How many orders have I placed? I don’t know because I have lost count. He puts in a ton of work and goes the extra mile all the time.

I have no problem at all giving him full support and I’m one of those guys who is very picky about their suppliers.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

wolfdog1226
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^^^He sure went the extra mile w/ me!!! Wink

Here is the deal. I know I am in the minority and I am fine w/ that.

When it comes down to it, he is more established than me on here so I will not be surprised what may evolve out of all of this.

All I know is that was my experience and that is what I shared.

Solitude breeds contemplation which creates clarity. 

Environment molds a person. Perseverance changes them. 

                                                                   WOLFDOG 

DB Custom
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I have known and dealt with Richard since before he started his business. I’ve spent many hours on the phone with him, he’s helped me trouble shoot all sorts of my stupid issues. He’s always been very eager to help, even when it’s stuff I’ve had happen multiple times due to my forgetfulness. He and his wife both know me well and have always been patient and understanding, exceptional customer service on a Platinum level.

I once went through my orders file on his site and added up my purchases… well over $5000 from him! And very little issue at all, the couple of chargers that gave problems were immediately replaced. Other than that, just never an issue for me shopping at Mtn Electronics.

I’ve always known him to test everything he sends out. I don’t know if he still has the time to do that, but he sure used to! Great people, great shopping experiences, every time!

BazzH
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wolfdog1226][quote=wolfdog1226 wrote:
The people I have not gotten along with are always ones who are never wrong and their ego and pride prevents them from looking in the mirror and saying,“You know what, they may be right.” Cool

It occurs to me that your tone of voice describes exactly how you yourself are acting. It breathes “I’m right always”. Now since your experience seems to be a minority one as can be seen from other people’s experiences, you might want reflect on how all this came about.

I’m not criticising you, just asking you to reflect again on your own behaviour. And why your experience would be so much different from everybody else’s.

wolfdog1226
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BazzH][quote=wolfdog1226 wrote:
wolfdog1226 wrote:
The people I have not gotten along with are always ones who are never wrong and their ego and pride prevents them from looking in the mirror and saying,“You know what, they may be right.” Cool

It occurs to me that your tone of voice describes exactly how you yourself are acting. It breathes “I’m right always”. Now since your experience seems to be a minority one as can be seen from other people’s experiences, you might want reflect on how all this came about.

I’m not criticising you, just asking you to reflect again on your own behaviour. And why your experience would be so much different from everybody else’s.

Really Dr. BAZZ??!! You can hear my tone of voice? I am NOT concerned about your opinion. I know what happened and whether you approve of it or believe it is irrelevant! Wink

Solitude breeds contemplation which creates clarity. 

Environment molds a person. Perseverance changes them. 

                                                                   WOLFDOG 

BazzH
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wolfdog1226][quote=BazzH wrote:
wolfdog1226 wrote:
wolfdog1226 wrote:
The people I have not gotten along with are always ones who are never wrong and their ego and pride prevents them from looking in the mirror and saying,“You know what, they may be right.” Cool

It occurs to me that your tone of voice describes exactly how you yourself are acting. It breathes “I’m right always”. Now since your experience seems to be a minority one as can be seen from other people’s experiences, you might want reflect on how all this came about.

I’m not criticising you, just asking you to reflect again on your own behaviour. And why your experience would be so much different from everybody else’s.

Really Dr. BAZZ??!! You can hear my tone of voice? I am NOT concerned about your opinion. I know what happened and whether you approve of it or believe it is irrelevant! Wink

Quod Erat Demonstrandum :D.

And yes, you can call me Dr. I’m a qualified psychologist. Which doesn’t mean I’m right, but which might mean that you’ll have to think again. Anyway. You mistake me for someone who cares (The Dude in: The Big Lebowski).

leroycp
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Super service, shipping, products, prices…on and on. Can’t say more but very satisfied customer here!

Lightbringer
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Don’t hit me with them negative waves so early in the morning…

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teacher
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.
Wink

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

KawiBoy1428
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Richard is one thing, a genuine great guy!

One time doing this build and working with his newly developed 4S 2.5/3amp E-Switch Buck drivers for the XHP35 T90-2 Monster Big Beam Thrower, Big Smile

I was up over 30 hours building, testing shaking them down and burning them up and myself!

Richard was there every step of the way. Sure it got frustrating going back and forth, PM’ing that day all night, into the morning and the next day, but in the end it was fun educational and I gained a deeper respect for the man and the T90-2 XHP35HI Big Beam Thrower powered by RMM is one of my most favorite builds and still works excellent to this day, it’s quite impressive!

I still have all those pictures and PM’s, it was a great experience, something I will never forget!!! Wink

I still need to send those drivers back to him to check out and hopefully fix! Facepalm

Thanks Richard for always being there, no matter how big, small or what!! Beer

XHP35 Lights from the right Trustfire T90-2 Lumintop SD75 Jax X6 Hunter Convoy L6 Jax Z1

KB1428 “Live Life WOT

nodoubt
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wolfdog1226][quote=BazzH wrote:
wolfdog1226 wrote:
wolfdog1226 wrote:
The people I have not gotten along with are always ones who are never wrong and their ego and pride prevents them from looking in the mirror and saying,“You know what, they may be right.” Cool

It occurs to me that your tone of voice describes exactly how you yourself are acting. It breathes “I’m right always”. Now since your experience seems to be a minority one as can be seen from other people’s experiences, you might want reflect on how all this came about.

I’m not criticising you, just asking you to reflect again on your own behaviour. And why your experience would be so much different from everybody else’s.

Really Dr. BAZZ??!! You can hear my tone of voice? I am NOT concerned about your opinion. I know what happened and whether you approve of it or believe it is irrelevant! Wink

you talk way too much……

NeutralFan
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Mountain Electronics has always been and continues to be an awesome flashlight store. Rarely over the years have I had any issues, but when I did they corrected them. They are a legitimate store with great products and I highly recommend them.

I’d rather use my flashlight around the house than turn on the lights.

toddcshoe
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Sometimes, no bad news from a store is the best kind of news about a store.

I’m sure more desirable motivation can be found in anything if you look hard enough.

Mountain Electronics is held near and dear to most folks on here. Typing them into the search bar on the upper left of any page here should reveal that.

Order away my friend. You won’t be disappointed.

"Everywhere I go, there I am"

JaredM
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There is only one store I feel zero hesitation buying from, and that’s MTN.

allcool
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MTN is a great resource for us, always fast shipping and honest transactions for me over the years. And good prices.

Only problem is, Richard stopped selling Hanks lights, actually stopped selling all flashlights. Crying

Superstocker
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MTN is great and I have never had any issues with any orders. They are a great resource.

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