New Sofirn SP33 V3 !!

260 posts / 0 new
Last post
phouton
Offline
Last seen: 1 hour 37 min ago
Joined: 10/23/2019 - 19:06
Posts: 597

Sofirn wrote:
Yes,there are some custom issues shipping to Canada. We are choosing another logistic company to deal with the battery packages.
Without an account, you won’t have a order number. tt won’t be easy for us to confirm your order if something goes wrong. I appreciate your understanding.

What I mean is it would be good to see shipping costs and discounts in the shopping cart before creating or logging into an account.

Is there reasonable reassurance that the other logistic company can fulfil delivery and avoid problems such as packages being turned away? There seems to be at least two concerns: 1) restrictions for lithium ion batteries on airlines, and 2) proof of classification for importing.

https://www.tc.gc.ca/eng/tdg/shipping-importing-devices-containing-lithi...
https://www.tc.gc.ca/eng/tdg/clear-part2-339.htm#sec2p2p1

Given the uncertainties, I’ve held off from ordering for now. Though, it would be nice to have a 26650 battery for my SP33v3 which I ordered with a battery to avoid exactly these import/shipping issues, but I was sent one without the battery.

Funtastic wrote:
It would be a nice feature but not possible for different products. Flashlights would be an entirely different shipping price than batteries shipped separately .

Sure, but I don’t see how calculating those different shipping prices is any different before or after logging into an account.
JasonWW
JasonWW's picture
Offline
Last seen: 1 month 1 week ago
Joined: 10/22/2016 - 11:41
Posts: 12942
Location: Houston Texas

If Canada is bad about turning away batteries at the border, my advice would be to buy them locally. Surely there are battery stores in Canada. Then make sure the China imports are flashlights only. It may cost a bit more, but it’s probably worth it in the long run.

Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights

Click this to go to signature links. I'm still around, just not reading many new threads.

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand
phouton wrote:
Sure, but I don’t see how calculating those different shipping prices is any different before or after logging into an account.

If it gives you a quote it doesn’t mean the shipping is correct for batteries to certain countries.

I don’t know if Shopify allows for this

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

phouton
Offline
Last seen: 1 hour 37 min ago
Joined: 10/23/2019 - 19:06
Posts: 597

JasonWW wrote:
If Canada is bad about turning away batteries at the border, my advice would be to buy them locally. Surely there are battery stores in Canada. Then make sure the China imports are flashlights only. It may cost a bit more, but it’s probably worth it in the long run.

Well, I’m not sure what the import situation is, but the ambiguity causes concern about hassles. I’m not aware of many local options. That’s part of the reason for stores like https://18650canada.com/ but there the shipping costs in Canada unfortunately become a deal-killer in many cases.

And yes, that’s why I ordered my Li-Ion flashlights with batteries. Sadly that’s not how my SP33 arrived.

Funtastic wrote:
If it gives you a quote it doesn’t mean the shipping is correct for batteries to certain countries.

I don’t know if Shopify allows for this


But again, what part of specifying a country and correctly calculating shipping rates requires creating or logging into an account?
Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand

An account only takes a second, why is it even an issue?

If you want this feature then purchase on AliExpress

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

phouton
Offline
Last seen: 1 hour 37 min ago
Joined: 10/23/2019 - 19:06
Posts: 597

Funtastic wrote:
An account only takes a second, why is it even an issue?

That’s besides the point, but there are plenty of reasons.

Examples:

From a consumer’s perspective, not proliferating their personal information on the internet unnecessarily, not increasing the chance of exposure through eventual breaches, etc.

From a business’s perspective, not reducing sales by having obstacles in the purchasing process (as this discussion illustrates), not being liable for unnecessary personal information (one reason some merchants deal only with third-party payment processors and avoid customer financial data), etc.

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand
phouton wrote:
Well, I’m not sure what the import situation is, but the ambiguity causes concern about hassles. I’m not aware of many local options. That’s part of the reason for stores like https://18650canada.com/ but there the shipping costs in Canada unfortunately become a deal-killer in many cases.

How much does shipping cost from Canada18650?

It’s typical here in New Zealand for an Urban address to be up to $8 nzd. If it’s something crazy then that’s understandable.

I find the majority of consumers have a cheap mindset and end up screwing over local stores. Support stores in your country, you get good local support and warranties.

I’m an authorized dealer for Sofirn but selling in New Zealand is a struggle because of China’s direct access to low prices, it’s incredibly frustrating at times.

I absolutely hate when someone wastes my time inquiring about a flashlight and hear they’ve purchased off AliExpress because it’s a couple $ cheaper.

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand

I had a look and Shopify doesn’t support the estimated shipping from your cart. Sofirn would need to get someone that’s into coding to implement it

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

phouton
Offline
Last seen: 1 hour 37 min ago
Joined: 10/23/2019 - 19:06
Posts: 597

Funtastic wrote:
How much does shipping cost from Canada18650?

It’s typical here in New Zealand for an Urban address to be up to $8 nzd. If it’s something crazy then that’s understandable.


I don’t know, but I think the owner posted on BLF or somewhere else about issues making shipping quotes available without an account on the platform they are using (Shopify, I think).

$8 seems reasonable, though here I wouldn’t be surprised by something closer to $20. In either case it doesn’t make much sense for small orders.

Funtastic wrote:

I find the majority of consumers have a cheap mindset and end up screwing over local stores. Support stores in your country, you get good local support and warranties.

I’m an authorized dealer for Sofirn but selling in New Zealand is a struggle because of China’s direct access to low prices, it’s incredibly frustrating at times.

I absolutely hate when someone wastes my time inquiring about a flashlight and hear they’ve purchased off AliExpress because it’s a couple $ cheaper.


Just a couple $ or a fairly significant percentage? Either way, I sympathize. It’s difficult to compete with an option that has cheap or free shipping, doesn’t charge taxes, etc.
Sofirn
Sofirn's picture
Offline
Last seen: 48 min 55 sec ago
Joined: 04/06/2017 - 04:22
Posts: 1881
Location: Shenzhen, China
Sidney Stratton wrote:
Sofirn wrote:
…/ Yes,there are some custom issues shipping to Canada. We are choosing another logistic company to deal with the battery packages. /…

I had enquired thru email about Canada Customs and you have not responded.
Then you gave me broken tracking numbers on two shipments:
1023038621090689
1023038620852455

How can I deduce the shipments will arrive?


Where are you ordered it?
Sofirn
Sofirn's picture
Offline
Last seen: 48 min 55 sec ago
Joined: 04/06/2017 - 04:22
Posts: 1881
Location: Shenzhen, China

phouton wrote:
Sofirn wrote:
Yes,there are some custom issues shipping to Canada. We are choosing another logistic company to deal with the battery packages.
Without an account, you won’t have a order number. tt won’t be easy for us to confirm your order if something goes wrong. I appreciate your understanding.

What I mean is it would be good to see shipping costs and discounts in the shopping cart before creating or logging into an account.

Is there reasonable reassurance that the other logistic company can fulfil delivery and avoid problems such as packages being turned away? There seems to be at least two concerns: 1) restrictions for lithium ion batteries on airlines, and 2) proof of classification for importing.

https://www.tc.gc.ca/eng/tdg/shipping-importing-devices-containing-lithi...
https://www.tc.gc.ca/eng/tdg/clear-part2-339.htm#sec2p2p1

Given the uncertainties, I’ve held off from ordering for now. Though, it would be nice to have a 26650 battery for my SP33v3 which I ordered with a battery to avoid exactly these import/shipping issues, but I was sent one without the battery.

Funtastic wrote:
It would be a nice feature but not possible for different products. Flashlights would be an entirely different shipping price than batteries shipped separately .

Sure, but I don’t see how calculating those different shipping prices is any different before or after logging into an account.

The shipping fee is $1.99 for orders below $19, FREE shipping on orders over $19. The standard is for worldwide. There is no need to do calculation.
As for batteries alone shipping, we can handle for most countries. But the shipping speed can not be quicker due to the budget price. Usually the shipping time is 2-3 weeks, some orders can be delayed by customs or returned by the post office which is beyond our control. But the more orders we deal with, the better we can choose the best logistic service. Thank you for understanding.
Sofirn
Sofirn's picture
Offline
Last seen: 48 min 55 sec ago
Joined: 04/06/2017 - 04:22
Posts: 1881
Location: Shenzhen, China

Funtastic wrote:
I had a look and Shopify doesn’t support the estimated shipping from your cart. Sofirn would need to get someone that’s into coding to implement it

The shipping fee is $1.99 for orders below $19. FREE shipping are available for orders over $19.
phouton
Offline
Last seen: 1 hour 37 min ago
Joined: 10/23/2019 - 19:06
Posts: 597

Sofirn wrote:
The shipping fee is $1.99 for orders below $19, FREE shipping on orders over $19. The standard is for worldwide. There is no need to do calculation.

Thanks. Perhaps this information could be placed on the website. Currently the product page says: “Shipping calculated at checkout.”

Sofirn wrote:
returned by the post office which is beyond our control.

Usually returns are due to not following regulations, so that case is within our control. This is why I asked if measures are taken to prevent it.

Though I suppose it doesn’t matter any more since the batteries are sold out.

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand

Shipping calculated at checkout is all that’s available when you ship to different countries and have more than a single rate.

It’s a standard label used by Shopify, I don’t think it can be changed unless they have only one rate.

Shopify is limited. WordPress there’s complete freedom but is a big learning curve to build a website

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand
phouton wrote:
Just a couple $ or a fairly significant percentage?

Back then my prices were between $4-8 more than AliExpress. Recently increased pricing as I wasn’t making enough.

It’s certainly a hard brand to sell and make much since Sofirn are already such good value

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

andychrist
andychrist's picture
Offline
Last seen: 1 year 11 months ago
Joined: 01/24/2016 - 11:17
Posts: 90
Location: Hudson Valley

Found these 90º USB Type C magnetic charging cables with an oblong end and matching plug that fits the recess of the Sofirn SP33. (Also support data and are available with Lightning and Micro USB plugs as well, for those interested.)


Too bad it doesn’t rotate like the magnetic cables with round ends do (such as the one plugged into the Kaidomain PB above) but none of those fit the recess in the SP33. Oh and sorry, they’re currently sold out of the “Silver” cords shown here (I snatched up their last three) but there are still units left in colors. Don’t think there are any other vendors with similarly shaped plugs, searched and searched.

Also, figured out problem with the SP33 switch. You have to click it on or off in a split second or it will either not turn on or enter ramping mode. This is especially difficult when wearing gloves because the button is so shallow. So ordered these Clear Rubber Feet Adhesive Bumper Pads which are stated to measure 8.5mm in diameter, same as power button on SP33. From Customer Images appear to be 3M Electronics’ which really can’t be beat. Haven’t shipped yet but once they arrive here will test out and report back right away as to their efficacy.

Funtastic
Funtastic's picture
Offline
Last seen: 4 hours 5 min ago
Joined: 06/26/2014 - 02:14
Posts: 3007
Location: New Zealand

They’d only be of use to those who are happy to keep the usb cover open. I personally don’t take the risk

Piercing The Darkness YouTube channel – https://www.youtube.com/c/PiercingTheDarkness

cm64
Offline
Last seen: 1 day 14 hours ago
Joined: 04/20/2015 - 06:42
Posts: 215
Location: Melbourne Australia

andychrist wrote:
Found these 90º USB Type C magnetic charging cables with an oblong end and matching plug that fits the recess of the Sofirn SP33. (Also support data and are available with Lightning and Micro USB plugs as well, for those interested.)


Too bad it doesn’t rotate like the magnetic cables with round ends do (such as the one plugged into the Kaidomain PB above) but none of those fit the recess in the SP33. Oh and sorry, they’re currently sold out of the “Silver” cords shown here (I snatched up their last three) but there are still units left in colors. Don’t think there are any other vendors with similarly shaped plugs, searched and searched.

Also, figured out problem with the SP33 switch. You have to click it on or off in a split second or it will either not turn on or enter ramping mode. This is especially difficult when wearing gloves because the button is so shallow. So ordered these Clear Rubber Feet Adhesive Bumper Pads which are stated to measure 8.5mm in diameter, same as power button on SP33. From Customer Images appear to be 3M Electronics’ which really can’t be beat. Haven’t shipped yet but once they arrive here will test out and report back right away as to their efficacy.

tRe switch: I put a drop of UV glue on the switch to form a small bump, let is spread until it almost reached the rim of the switch, hardened it with UV & the switch is much improved.

andychrist
andychrist's picture
Offline
Last seen: 1 year 11 months ago
Joined: 01/24/2016 - 11:17
Posts: 90
Location: Hudson Valley
cm64 wrote:
Re switch: I put a drop of UV glue on the switch to form a small bump, let is spread until it almost reached the rim of the switch, hardened it with UV & the switch is much improved.

Yes I saw where you posted that, it’s what gave me the idea for the transparent bumper pads. Smile Seemed potentially less messy and more economical as come 200 pieces for only ~$7; will apply some to all my flashlights’ tail caps as well so they don’t scratch the table top when stood up on it. Rest will offer here for the price of postage to anyone else in need, if I find them a dependable fix for the Sofirn’s little power button problem. Supposed to arrive this Tuesday so will post back then.

“Good artists borrow, great artists steal.”

cm64
Offline
Last seen: 1 day 14 hours ago
Joined: 04/20/2015 - 06:42
Posts: 215
Location: Melbourne Australia
andychrist wrote:
cm64 wrote:
Re switch: I put a drop of UV glue on the switch to form a small bump, let is spread until it almost reached the rim of the switch, hardened it with UV & the switch is much improved.

Yes I saw where you posted that, it’s what gave me the idea for the transparent bumper pads. Smile Seemed potentially less messy and more economical as come 200 pieces for only ~$7; will apply some to all my flashlights’ tail caps as well so they don’t scratch the table top when stood up on it. Rest will offer here for the price of postage to anyone else in need, if I find them a dependable fix for the Sofirn’s little power button problem. Supposed to arrive this Tuesday so will post back then.

“Good artists borrow, great artists steal.”

Smile
andychrist
andychrist's picture
Offline
Last seen: 1 year 11 months ago
Joined: 01/24/2016 - 11:17
Posts: 90
Location: Hudson Valley

The 8.5 diameter 2.5 height clear silicone bumpers came in two styles, one a hemispherical section, the other a shorter disk with a smaller hemispherical center bump. Both respond quite well to the touch; former wins for svelte but found the latter slightly more effective in both magnifying and concentrating the measly little LED indicators under the power button when viewed from the side. Not a big deal.




Remains to be seen how long they adhere. Any problem and will try applying vulcanizing fluid (aka bicycle patch rubber cement) to the power buttons so as to bond the bumpers more permanently.

If there’s any interest I’d be willing to mail strips of these to anyone here in continental USA for just $1, which simply covers cost + postage.

Patu
Offline
Last seen: 2 months 1 week ago
Joined: 01/12/2019 - 02:24
Posts: 25

Lux-Perpetua wrote:

SP33 V2 uses the 6V version (incl. boost driver) and SP33 V3 uses the 3V version (incl. FET driver).


The new version V3 supports 26650, 21700 and 18650 batteries.


Does it work with 2×16340?
JasonWW
JasonWW's picture
Offline
Last seen: 1 month 1 week ago
Joined: 10/22/2016 - 11:41
Posts: 12942
Location: Houston Texas

Patu wrote:
Lux-Perpetua wrote:

SP33 V2 uses the 6V version (incl. boost driver) and SP33 V3 uses the 3V version (incl. FET driver).


The new version V3 supports 26650, 21700 and 18650 batteries.


Does it work with 2×16340?

Neither light works with 6v input.

Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights

Click this to go to signature links. I'm still around, just not reading many new threads.

Sidney Stratton
Sidney Stratton's picture
Offline
Last seen: 5 months 2 days ago
Joined: 01/28/2018 - 22:59
Posts: 1076
Location: Canada

In regards to Sofirn shipping batteries to Canada, the tracking numbers finally panned out. Shipping label created on next day (?); today being the 5th of March, label created on 6th by supplier (China is +12 UTC). So that explains the unusual behavior of their numbers, domestic tracking (just 16 digits).
After some Googling I deduced they are air shipping to US, ground to their Amazon warehouse in Canada and further processed thru Canada Post.
FastTech did the same as well as BG some time ago. Some wizardry.

smvs
Offline
Last seen: 1 year 7 months ago
Joined: 12/18/2019 - 02:46
Posts: 24
Location: Netherlands

AliExpress now lists 5000K as an option, although it is greyed out and not (yet?) available. Does anyone know whether there indeed will be a 5000K version anytime soon?

longuylander
longuylander's picture
Offline
Last seen: 4 days 5 hours ago
Joined: 10/09/2019 - 05:02
Posts: 223
Location: Long Island
Sidney Stratton wrote:
In regards to Sofirn shipping batteries to Canada, the tracking numbers finally panned out. Shipping label created on next day (?); today being the 5th of March, label created on 6th by supplier (China is +12 UTC). So that explains the unusual behavior of their numbers, domestic tracking (just 16 digits). After some Googling I deduced they are air shipping to US, ground to their Amazon warehouse in Canada and further processed thru Canada Post. FastTech did the same as well as BG some time ago. Some wizardry.

For shipping to the U.S., I was given a USPS tracking number on February 28th, a day or two after ordering. That number STILL does not register in the USPS system. Three contacts to Sofirn and no response. I did not bother playing the waiting game and filed a Paypal dispute. If they would have gotten back to me and tried to explain what was going on, I’d have been more patient. But simply ignoring my emails (while posting coupons for the batteries still on sale here) is just too poor of a business practice to me. I love their lights, but I cannot order from them anymore, either on their website or on Aliexpress.

Sidney Stratton
Sidney Stratton's picture
Offline
Last seen: 5 months 2 days ago
Joined: 01/28/2018 - 22:59
Posts: 1076
Location: Canada

@ longuylander;

They (Sofirn) seem to outsource the shipping, a broker of sorts. They sometimes ship direct which has a working tracker (as ChinaPost) and sometimes ship to their warehouse/remote location (where the tracking doesn’t show up). Then is re-shipped with new label, and then the tracking may work, to a domestic address. Their front end reps at the website have very little knowledge or hide that information. It’s very devious and not very transparent.

My 2 orders (from Jan. 13th) which never showed anything till the 5th of March (“logistics order created”) and now (March 10th) was processed at a way (aka customs) station in Canada, one which is on it’s way with Canada Post and can be tracked.

I’m not praising their shipping methods, as batteries are in the orders, they found a work around to ship Canada. This should not be so with US as there is air freight from China to USA. Perhaps Sofirn is under the customs radar for not divulging LiIon cells in the manifestos?

I just ran into some of their shenanigans with the new ‘re-designed’ website*. It really is mismanaged and they don’t seem to have a clear working strategy to capture a credible store. It’s a pity as some of their lights were top notch and very affordable, plus could be ordered with different LED variants and included batteries.

*Imagine re-designing a new web store and not testing out prior to launch!
On the forums they ask for patience till things get sorted out and then offer some discounts / better deals only to have the shipping refused to US / Canada / Germany (and maybe many other?). Losing people’s account and re-submitting as a new user would indicate a virus affected their database and everything is either compromised or non-retrievable. They would lose face (respectability) if exposed or worst, they may have a rogue employee that screwed things up.

They’ve got problems…

smvs
Offline
Last seen: 1 year 7 months ago
Joined: 12/18/2019 - 02:46
Posts: 24
Location: Netherlands

Update: You now can actually choose the 5000K version (although currently only 2 left):

andychrist
andychrist's picture
Offline
Last seen: 1 year 11 months ago
Joined: 01/24/2016 - 11:17
Posts: 90
Location: Hudson Valley

And then there were none. Wink

Thanks for the heads up, smvs!

dorpmuller
dorpmuller's picture
Offline
Last seen: 3 weeks 1 day ago
Joined: 10/20/2010 - 18:29
Posts: 1065
Location: Central Pa., U.S.A.

Sofirn wrote:
Funtastic wrote:
I had a look and Shopify doesn't support the estimated shipping from your cart. Sofirn would need to get someone that's into coding to implement it
The shipping fee is $1.99 for orders below $19. FREE shipping are available for orders over $19.

 

How about making this light available on Amazon? Then shipping problems, and especially the wait, go away and problem solved. 

"I am the flashlight king! I can light anything!"

Pages