Low Price for a Lumintop Tool 2.0 Ti?

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longuylander
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It’s a very common law practice in most countries that one who is not at fault in a given situation not suffer any penalties. They admittedly made a mistake on the pricing. If they do not refund people their full money because of a change in conversion rates, they’d actually be making a marginal profit on what would amount to small loans people made to them. It makes no sense for them to profit on their mistake at the expense of customers who were hopeful to get a great deal.

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i couldn’t agree more Longuylander

BTW, they still did not reply to my message which is over 24 hours ago now.

djozz
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longuylander wrote:
It’s a very common law practice in most countries that one who is not at fault in a given situation not suffer any penalties. They admittedly made a mistake on the pricing. If they do not refund people their full money because of a change in conversion rates, they’d actually be making a marginal profit on what would amount to small loans people made to them. It makes no sense for them to profit on their mistake at the expense of customers who were hopeful to get a great deal.

I was not referring to law but to common sense and a bit of empathy. About the profit, they make a few cents out of this, maybe adding up to a couple of dollars for all the orders, but that does not remotely pay for the extra work and stress that this causes them.
longuylander
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If it applies to the law, then it applies to common sense as well. And if it’s only a couple of dollars profit, then refunding the people their full amount does not seriously hurt them either. The extra work and stress was caused by them. The other party involved in the mistake should not be on the hook for any damages, no matter how small. Empathy has no place in business.

MascaratumB
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djozz wrote:

You are correct in your predictions Smile Also, I probably will change the driver because contracting mode memory is worse than any virus (but at least there is a ready cure).

This made me laugh Big Smile

BTW, before the Tool AA Ti went missing on the AliExpress LT store, it was above 50€ (an increase of more than 10€ since about 2 months).
Now it isn’t listed anymore.

I didn’t jump on this FT deal. I still think that for my use with a 15mm Lexel driver with Bistro HD OTSM it would get hot very fast on the highest modes. It is a very gorgeous light and I may rethink my opinion though Silly

Would be nice to have a “heat” test comparing a regular Tool AA V2.0 and a Tool AA Ti, under the same circumstances (same type of driver, led and battery, and environment).

djozz
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I’m aware of the Ti problems, I fried three 219C emitters in a Reylight Ti because they were on direct drive and it is impossible to feel on the outside how hot it gets in there. What helps a bit is that the Tool has a thinner build so at least you can feel the heat a bit faster, but still modern low voltage emitters are not really compatible with direct drivers in Ti lights. What will help a bit is thinner longer led wires than stock to limit the current a bit.

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MascaratumB wrote:
djozz wrote:

You are correct in your predictions Smile Also, I probably will change the driver because contracting mode memory is worse than any virus (but at least there is a ready cure).

This made me laugh Big Smile

BTW, before the Tool AA Ti went missing on the AliExpress LT store, it was above 50€ (an increase of more than 10€ since about 2 months).
Now it isn’t listed anymore.

I didn’t jump on this FT deal. I still think that for my use with a 15mm Lexel driver with Bistro HD OTSM it would get hot very fast on the highest modes. It is a very gorgeous light and I may rethink my opinion though Silly

Would be nice to have a “heat” test comparing a regular Tool AA V2.0 and a Tool AA Ti, under the same circumstances (same type of driver, led and battery, and environment).

Lumintop is releasing the updated Tool Ti with a copper head next month Wink

djozz
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Quote:
Lumintop is releasing the updated Tool Ti with a copper head next month Wink

That will make it too heavy for me to EDC. It will be more lightweight than the SS Astrolux S41 with copper head that was way heavier than I would ever consider carrying every day, but still…
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It depends, if they are assembling the whole head with copper, or just the lower part. (The Ti head consists of 2 parts, and they are quite small and thin, that’s one of the major parts where the heat problem comes from)
They did not give details about that

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longuylander wrote:
djozz wrote:
I do not entirely agree that it is nobody else’s fault, the pricing mistake was their fault but after that we all voluntarily stepped into a deal that was too good to be true, in my opinion that contributed to the size of the mess that arose (which was rather gracefully resolved by Fasttech) . It is only fair that we get our money back, but I’m ok that we pay that small exchange rate difference for our part in the trouble they had over this.

I completely disagree with that notion. We didn’t know their reasoning for dropping the price so drastically. Perhaps they were clearing out inventory. It was their error for posting the incorrect price, and the only way to fix the problem is to actually ship the items (which would be too costly for them to bite the bullet on this one) or to refund everybody’s money. I’m not going to accept less money than I paid as a refund because of market fluctuation.

Same here. I like FT best over GB, BG, KD, and AX, simply because I never had any major problems with them, they actually send a pic of the package when it ships (who else does that??), and they’re generally above-board way way way more than the others.

That said, it’s absolutely possible that they wanted to dump stock quickly (disputes with LT, etc.), it could’ve been mislabeled Al and not Ti, it could’ve been discontinued and not moving fast enough to clear inventory, any number of reasons (CPFI Cometa, anyone?). I don’t know if that would be the case, or if it really were a pricing error.

It’s the principle. I don’t like the possibility of being nicked by PP for “fees” for a refund. Dunno, there might be a difference in “sending” (fees) vs “refunding” (no fees) and I might be concerned over nothing, but still.

Like I said, it’s analogous to being mailed a refund check with postage due. It’s just not right to take the hit for someone else’s mistake.

Hey, if they’re willing to offer 4bux if you buy the light, I can cancel my entire order for 4bux credit, and reorder the 311 I had with the original order and apply the 4bux to that, even if PP nicks me for 3-4bux. It’d just about even out.

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jon_slider
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Speculation about exchange rate fees are unfounded.

Paypal gave me a full refund:

We reviewed the information regarding your case(s) and have decided in your favor.

We credited the full disputed transaction amount to your PayPal…

Muto
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My refund was in full to the penny as well.

Some of you guys are just a little too strung out on the law.
If you really fear foreign transaction conversion fees, then stop dealing in foreign transactions. Simple.
Life isn’t always fair.

Here is my own personal amount at which I get my dander up.
The price of a McDonalds Happy Meal.
If the loss is less than the meal, then I am Happy and go on with my life.
Water off a ducks back.
Got enough bigger shit complicating my health and well being to worry about an amount that is less than tip money.

YMMV
Just keep this in mind;
A Good day is one where you are still on the right side of the dirt:)

Be safe, wash your hands and let’s get through this current mess.

Peace out,
Keith

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“History doesn’t repeat itself, but it sometimes rhymes,” Mark Twain

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nobody
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jon_slider wrote:
Speculation about exchange rate fees are unfounded. Paypal gave me a *full* refund: "_We reviewed the information regarding your case(s) and have decided in your favor._ _We credited the full disputed transaction amount to your PayPal..._"
Did you get an email from FT saying they had refunded the money?  I have not received an email and nothing on PP yet. 
Unloco
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FT made the full refund a few hours after I answered the email asking for cancellation and refund.
Simultaneously I received the email from PP confirming it.

Lightbringer
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I preemptively canceled the order, too, but no word yet.

I’m still deeply, deeply, saddened beyond belief at not getting the lights, though. Crying

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Kevin Z
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No refund for me yet , I’m glad they Sussed that we sussed their dirty tricks on us & are offering refunds , because I’ve since found out the tool aa has a lighted tail switch , yuk no tacky bling for me thank you ,giz a refund Thumbs Up Big Smile

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Got a “full” refund. Sadly all prices on FT are in USD. And in NL we use € on a daily base.
So PP held on to the currency exchange fees, in both directions. It won’t break the bank, but it doen’s make me any happier.

Nevertheless, it could have been a fantastic deal.
So thanks for the heads up (no not being cynical, this time). Keep them coming Thumbs Up

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djozz
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It was well worth the gamble.

I remember a similar pricing mistake on an Utrafire M5 a couple of years ago that was I believe 18 dollar but advertised for 1.23 dollar. I believe the (reasonable IMO) solution was that everyone who ordered a bunch could have one for the low price, the rest full price or cancelled. I still have mine somewhere, it is a nice AAA twisty.

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No refund as of 3/16/20 9:00 PM EST.
Site said 1-2 days after cancelling on 3/11/20.
Also, sent back email to cancel and refund even earlier on 3/11/20.
Just opened PayPal dispute.

I am glad some of you got immediate refunds and have good experience with this vendor.
I am now 0 for 2 with FASTTECH. First one was a REALLY bad experience and I should not have jumped on this “to good to be true” deal, but thought they might be dumping old stock before revised design was released.
Shame on me…but NEVER again. Angry

BOO5TED
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After multiple emails asking if it shipped with no response I emailed one last time to just refund my and cancel the order. Of course no response from Fasttech so I filed a dispute with Paypal, before I even recieved the email from Paypal I recieved an email from Fasttech saying the order was canceled and I had a refund at that point. I almost think they never had any intent to ship the light or refund me. They were just waiting for me to file a dispute before they issued a refund.

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I’ve witnessed a mutitude of similar ads of US origin which were declared an error and never processed beyond refund.

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No refund yet for me either.

Yokiamy
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I just received a refund.
The status was waiting to be shipped, i was hoping that they would let it thru, but they didn’t

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I got a refund, but I lost almost $2 because of the exchange rate recalculations. This amount is not critical to me at all, but unfortunately it is all very similar to fraud. Besides, those discounts on the site 70% or more, turned out to be a fraud.

longuylander
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I was refunded my full amount. I was thinking that I’d keep Fasttech in mind for future orders, but this whole sale thing people have been talking about, where the discount price shown is actually just the discount, not the final price, makes me wonder about their business practices. Maybe this incident wasn’t an accident either. I’ll be keeping my money for now…

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I told them if my refund was less than my original payment I would invoice them for the amount they owe me since it was their mistake.

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vkor wrote:
I got a refund, but I lost almost $2 because of the exchange rate recalculations. This amount is not critical to me at all, but unfortunately it is all very similar to fraud. Besides, those discounts on the site 70% or more, turned out to be a fraud.

I’d file a dispute, $2, $200, $.02,the amount doesn’t matter. They owe you your money. Actually they owe all of us the light tbh. It’s not our fault they made a mistake, it’s theirs we shouldn’t have to suffer for them. Just one more reason not to deal with shady Asian companies.

Fasttech, Bangood, Aliexpress, etc. I’ll never order from them again.

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Yokiamy
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i have asked them if they could give us BLF memebers a good price for a groupbuy, let’s see what they come up with

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I bought a lot and buy different goods in Chinese online stores. The most important reason is a good price with satisfactory or even very good quality. I always understand that these are risks and good if it turns out to get the money back if something went wrong. If I want a guarantee, I will use the services of local dealers, although it will be much more expensive. I will not demand compensation for the difference, in dollars they returned the correct amount, problem in conversion and fluctuations of the local currency. And on this particular store, I very much doubt that I will use his services. Very bad impressions remained.

jon_slider
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BOO5TED wrote:
I filed a dispute with Paypal, before I even recieved the email from Paypal I recieved an email from Fasttech saying the order was canceled and I had a refund at that point.

same experience here

glad your refund went through promptly once you filed a dispute

I recommend everyone else do the same, file a dispute, if you have not received a refund yet

as far as currency losses, those fees are income for Paypal, not Fasttech

it seems customers who paid in USA dollars (like me), did not have currency exchange fees.
my refund was full, to the penny, no fees

Yokiamy wrote:
i have asked them if they could give us BLF memebers a good price for a groupbuy, let’s see what they come up with

I see no reason to buy that light, because I Hate PWM, unless you plan to just use the host and replace the driver. I only learned of the PWM after my order or would not have joined in, so Im glad it cancelled, and I will not join a group buy.

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