Sofirn Warning! *Shipping Now Take Many Moons*

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longuylander
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Still waiting on my order since it shipped on the 18th of March and tracking fell asleep on the 20th.

captainkirk
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Location: Texas

I have some glow gaskets that have not moved from the “automobile transfer station” since the 5th. I figure if they do show up it will be a nice surprise.

This space for let.

VaKo
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Location: United Kingdom

My headphone cables were rerouted via Chongqing and are now apparently heading to Europe via a series of trains. They keep “arriving in destination” but I’ve no idea where these destinations are.

Scientist
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I never got any tracking information on my order, but it showed up eventually. Have faith.

Please illuminate responsibly
Part time fragmented conciousness technician

UV triple using Sofirn C8F
395nm High Power LED in Sofirn SC31b

Sirstinky
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AmbientSix wrote:
I am more worried about things getting lost at this point. It sucks but I can wait it out. Buying within the continent from now on for a while.

I bought stuff from Aliexpress early and about mod April and most is in transit, but my Shockli batteries are in limbo I think. Like you, I’m buying mostly local, but refuse to pay outrageous prices for batteries if I can help it. And some stuff just isn’t available stateside. Alas, hurry up and wait…

Lightbringer
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Phlogiston wrote:
Me too. I’m not ordering anything else from China until I see what happens with the stuff I have in transit.

You start unboxing your long multi-AAA penlight…

“Ewww, is that coronavirus on it?”

and then…

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

longuylander
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I gave up waiting and filed a Paypal claim. Six weeks with no movement on the tracking number is enough for me. I claim again never to do business again with Sofirn… until the next time they offer me a coupon.

Then I will get to go through this process all over again – either the coupon being faulty and my order being cancelled, the item being out of stock and my coupon being wasted, the item shipping with a tracking number that never works, or the package disappearing en route.

Bwana
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I am in the same boat. I Placed an order middle of March , tracking number indicates it is still in China. Another order I placed 3 months ago never showed up.

I love their flashlights but I swear I will never buy another Sofirn product shipping from China .
Barry0892
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How is the package travelling around the world?

1. Packages have to wait for flights to USA, Canada, Germany etc., some catches a flight after a week waiting, some 2-3 weeks, some didn’t pass the scan of post office and be sent back.

2. Then the packages have to pass the customs checking. Some passs in the same day, some in several days, some in weeks.

3. Once the package is in your country, usually it takes several days to get delivered, if the pandemic situation is not that bad.

Why the tracking information is not updating for a long time?

Example 1:

2020-04-22 23:48
Last mile=> USPS, number 4202120292748927005303010033764137

2020-04-22 21:48
Departed from Yanwen Facility

2020-04-21 16:38
Process completed in Yanwen Facility

2020-04-21 11:58
Picked up

2020-04-21 08:52
Jamaica, Picked Up by Shipping Partner, USPS Awaiting Item

2020-04-21 03:38
Baltimore, Shipping Label Created USPS Awaiting Item

It says USPS Awaiting Item, and offers a new tracking ID 4202120292748927005303010033764137, if you track it

It says
2020-04-21 09:52
JAMAICA, NY 11434, Picked Up by Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 9:52 am on April 21, 2020 in JAMAICA, NY 11434. This does not indicate receipt by the USPS or the actual mailing date.

What is going on?
It means the Yanwen logistic company rent an airplane to JAMAICA, NY. All the packages to JAMAICA, NY are waiting for it. And these packages will be transferred to USPS on arrival.

So there won’t be update before it arrives in JAMAICA, NY.

Example 2:

2020-04-11 17:03
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2020-04-11 17:03
CHINA, NANNING EMS, Processed Through Facility

2020-04-11 09:11
CHINA, NANNING, Processed Through Facility

2020-04-09 18:13
CHINA, Acceptance

It says EMS is preparing on 11th April and nothing.

Well, it seems China post can not get the priority for airplanes.

How about the DHL, UPS, FedEx? Their serivce is suppose to be much better.

Actually DHL, UPS, FedEx are much more expensive but offer the same slow shipping now especially to USA. Because the packages have to wait for 2 weeks or longer before catch the airplane.

If you are located in USA, please give it 4-8 weeks. Even amazon shipping takes longer than before, how could international shipping not be delayed?

Sellers are more anxious and worried than you. All we can do is waiting and push the logistic company to look into some unusual cases.

Stay at home, keep safe and healthy. Some day, your package will arrive.

WhatsApp: +8615773183209 

My new Facebook account: https://www.facebook.com/barry.dong.9250

MoreLumens
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Shipping sure is weird in these weird times. I ordered led from China and looks like it has been in many places:

Arrive at destination country
2020-04-28 09:47:00 [GMT+8]

arrive in Liege,Estimated time of arrival at port:No data
2020-04-27 02:13:00

-Liege-Linehaul Arrival
2020-04-27 02:13:00 [GMT+2]

depart from Mala,Estimated time of arrival at port:27 Apr./27 Apr.
2020-04-25 11:35:00

arrive in Brest,Estimated time of arrival at port:27 Apr./28 Apr.
2020-04-23 20:35:00

in Dostyk,Estimated time of arrival at port:26 Apr./27 Apr.,Reasons for delay:According to the information of GPS
2020-04-16 15:39:00

depart from Shankou,Estimated time of arrival at port:26 Apr./27 Apr.
2020-04-15 17:50:00

arrive in Shankou,Estimated time of arrival at port:26 Apr./27 Apr.
2020-04-14 11:27:00

depart from Shanshan,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-12 07:13:00

depart from Wuwei,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-11 06:13:00

depart from Sanmenxia,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-10 09:09:00

-Zhengzhou-Hand over to airline
2020-04-07 11:00:00 [GMT+8]

Received by line-haul
2020-04-01 15:22:38 [GMT+8]

Order information received by carrier
2020-03-30 16:43:55

Outbound in sorting center
2020-03-30 16:43:55 [GMT+8]

Inbound in sorting center
2020-03-29 05:32:57 [GMT+8]

Accepted by carrier
2020-03-29 05:02:57 [GMT+8]

Sirstinky
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Location: Vancouver, WA

Barry0892 wrote:
How is the package travelling around the world?

1. Packages have to wait for flights to USA, Canada, Germany etc., some catches a flight after a week waiting, some 2-3 weeks, some didn’t pass the scan of post office and be sent back.

2. Then the packages have to pass the customs checking. Some passs in the same day, some in several days, some in weeks.

3. Once the package is in your country, usually it takes several days to get delivered, if the pandemic situation is not that bad.

Why the tracking information is not updating for a long time?

Example 1:

2020-04-22 23:48
Last mile=> USPS, number 4202120292748927005303010033764137

2020-04-22 21:48
Departed from Yanwen Facility

2020-04-21 16:38
Process completed in Yanwen Facility

2020-04-21 11:58
Picked up

2020-04-21 08:52
Jamaica, Picked Up by Shipping Partner, USPS Awaiting Item

2020-04-21 03:38
Baltimore, Shipping Label Created USPS Awaiting Item

It says USPS Awaiting Item, and offers a new tracking ID 4202120292748927005303010033764137, if you track it

It says
2020-04-21 09:52
JAMAICA, NY 11434, Picked Up by Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 9:52 am on April 21, 2020 in JAMAICA, NY 11434. This does not indicate receipt by the USPS or the actual mailing date.

What is going on?
It means the Yanwen logistic company rent an airplane to JAMAICA, NY. All the packages to JAMAICA, NY are waiting for it. And these packages will be transferred to USPS on arrival.

So there won’t be update before it arrives in JAMAICA, NY.

Example 2:

2020-04-11 17:03
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2020-04-11 17:03
CHINA, NANNING EMS, Processed Through Facility

2020-04-11 09:11
CHINA, NANNING, Processed Through Facility

2020-04-09 18:13
CHINA, Acceptance

It says EMS is preparing on 11th April and nothing.

Well, it seems China post can not get the priority for airplanes.

How about the DHL, UPS, FedEx? Their serivce is suppose to be much better.

Actually DHL, UPS, FedEx are much more expensive but offer the same slow shipping now especially to USA. Because the packages have to wait for 2 weeks or longer before catch the airplane.

If you are located in USA, please give it 4-8 weeks. Even amazon shipping takes longer than before, how could international shipping not be delayed?

Sellers are more anxious and worried than you. All we can do is waiting and push the logistic company to look into some unusual cases.

Stay at home, keep safe and healthy. Some day, your package will arrive.

Thank you for that insight into the world of international shipping. It seems like shipping oberseas is a mixed bag unless you pay lots extra for Express. I doubt I’ll pay $40 for Express shipp9ng for a $10 order of emitters though! I shipped 4 stand up paddleboards to Japan once when I worked for a online retailer that sold internationally. Shipping on FedEx was I think over $350. But it got there in about a week (5 business days). That was 7 years ago though. I am sure the rates for that fast overseas shipping has gone way up.

Bwana
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Perhaps we can start a support group called the “Sofirn Sufferers”

Members can support and encourage each other and offer sympathy for those who suffered a lost order .

longuylander
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We can talk each other down off the ledge when somebody is about to place an order.

AmbientSix
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Location: US of A

The closest thing right now would be be gamblers anonymous. It might be a good deal, but will it arrive? It’s gambling.

Eagletac D25C, Nitecore D10 R2, Extreme E3, EX11.2, TIP, and Tubes. Noctigon KR4.

Barry0892
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MoreLumens wrote:
Shipping sure is weird in these weird times. I ordered led from China and looks like it has been in many places:

Arrive at destination country
2020-04-28 09:47:00 [GMT+8]

arrive in Liege,Estimated time of arrival at port:No data
2020-04-27 02:13:00

-Liege-Linehaul Arrival
2020-04-27 02:13:00 [GMT+2]

depart from Mala,Estimated time of arrival at port:27 Apr./27 Apr.
2020-04-25 11:35:00

arrive in Brest,Estimated time of arrival at port:27 Apr./28 Apr.
2020-04-23 20:35:00

in Dostyk,Estimated time of arrival at port:26 Apr./27 Apr.,Reasons for delay:According to the information of GPS
2020-04-16 15:39:00

depart from Shankou,Estimated time of arrival at port:26 Apr./27 Apr.
2020-04-15 17:50:00

arrive in Shankou,Estimated time of arrival at port:26 Apr./27 Apr.
2020-04-14 11:27:00

depart from Shanshan,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-12 07:13:00

depart from Wuwei,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-11 06:13:00

depart from Sanmenxia,Estimated time of arrival at port:24 Apr./25 Apr.
2020-04-10 09:09:00

-Zhengzhou-Hand over to airline
2020-04-07 11:00:00 [GMT+8]

Received by line-haul
2020-04-01 15:22:38 [GMT+8]

Order information received by carrier
2020-03-30 16:43:55

Outbound in sorting center
2020-03-30 16:43:55 [GMT+8]

Inbound in sorting center
2020-03-29 05:32:57 [GMT+8]

Accepted by carrier
2020-03-29 05:02:57 [GMT+8]

the package moved to different places to find airplane.

During this period, by train may be faster than by air. And cheaper.

WhatsApp: +8615773183209 

My new Facebook account: https://www.facebook.com/barry.dong.9250

Bwana
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I didn’t know there are trains going from China to the U.S

AmbientSix
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He is probably in the EU. Shipping is a global problem right now.

Eagletac D25C, Nitecore D10 R2, Extreme E3, EX11.2, TIP, and Tubes. Noctigon KR4.

SwissFlashy
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Location: Central Europe

@Bwana China began to send freight trains loaded with packages to Europe. They send one train per day and each train needs twelve days to drive from China to Lithuania or Poland.There it will be loaded on trucks and distributed all over europe. But this process is fairly new for postal shipments and needs time to run effectively.

Sirstinky
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Location: Vancouver, WA

That makes sense. Faster than waiting for air freight despite the fact that airplanes travel faster.

Couchmaster
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Location: USA

Count your blessings. Over 3 months back on Jan 21st 2020, I ordered 4 Sofirn SP10S flashlights (off of Banggood). Still waiting for 1 of them. They say it made it to Hangzhu. Sharing the shipping data which I find interesting. I couldn’t order all 4 at once off of Banggood, but they let me order 4 total that day, 1 at a time. One had no charge for freight (received), 3 had a .78/cent charge (2 received, 1 not received yet).

Ordered Jan. 21 recieved Feb 10
Ordered Jan. 21 recieved Feb 21
Ordered Jan. 21 recieved Mar 20
Ordered Jan. 21 They shipped Feb 29 and it made it to Hongsheu on 3-220 and has not moved since.* I’m still waiting as of today. *
“2020-03-02 21:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. 2020-03-02 21:02 CHINA,HANGZHOU EMS Processed Through Facility, Your item has been processed through a facility in HANGZHOU EMS, CHINA at 9:02 pm on March 2, 2020.”

I know it’s not Sofirns fault, not blaming them. I do, however, wonder what is going on. (Order Number 80115263)
atobe
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That’s interesting, maybe that facility is backed up to heck, or they’re losing packages there. I have one with the same status Processed Through Facility HANGZHOU EMS, CHINA since april 10 now from aliexpress order though.

ᕦ(ò_óˇ)ᕤ I can always be wrong, probably 75% of the time.

nick779
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Well, another week of zero movement…..

Destination – Tracking consuming: 503 ms
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

Origin – Tracking consuming: 68 ms
2020-04-09 09:37-Nanning City, delivered to air transport

2020-04-09 08:20-Nanning City, arriving at Nanning International Exchange Station

2020-04-08 16:18-Nanning City, leaving Nanning International Parcel Processing Center, the next stop , Nanning International Exchange Station

2020-04-08 14:17-Nanning City, Nanning International Parcel Processing Center has been exported directly sealed

2020-04-08 14:15-Nanning City, Export Customs/Security Release

2020-04-07 18:14-Nanning City, Export Customs/Security Retention Pending Inspection

2020-04-06 19:22-Nanning City, leaving the East China Collection and Investment Department, the next stop , Nanning International Parcel Processing Center

2020-04-06 16:20-Nanning City, “East China Solicitors” has received, agent: Wu Shiyi, Tel: 1777777777777777

On another note though my D18 ordered after the LT1 is supposedly in the US

Bwana
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It’s all smoke and mirrors. At this point were just giving them short term, interest free loans .

hodor
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I hadn’t thought about the whole shipping broker angle. I was of the mindset it was just bad behaviour adopted from selling on 3rd party websites that require shipment within a specific timeframe. Either way, I think Sofirn are more transparent and honest than most and fingers crossed everyone gets their packages soon.

AmbientSix
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Seems like the airlines missed an opportunity to keep running. Remove the seats, stuff with packages. They were already doing it with the spare room underneath. But maybe that just doesn’t make economical sense versus not flying. Hopefully they are taking the opportunity to do maintenance and deep cleans.

Eagletac D25C, Nitecore D10 R2, Extreme E3, EX11.2, TIP, and Tubes. Noctigon KR4.

AmbientSix
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I think my suspicions about the new stuff getting piled on to if the old is true. Just received some LED pcbs. Ordered April 7, received May 2. Tracking still shows them in China. Meanwhile stuff ordered back in March is no-show. I bet they suddenly appear in June.

Eagletac D25C, Nitecore D10 R2, Extreme E3, EX11.2, TIP, and Tubes. Noctigon KR4.

Bwana
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I placed an order on sofirnlight.com back on March 15th . The Tracking number indicates it is in Nanning China . Has not even left the country.

I placed a different order from Sofirn through eBay on April 11th. That tracking number indicates it arrived in California on April 30th .

So what the hell is going on ?

fourbyfive
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An order from six weeks ago came in. It was missing two units which are no longer made. Lan Lee promptly credited my PayPal account for the two items. I’ve ordered from Sofirn a total of three times now and have had good transactions. I like the company and I like their flashlights. Though I don’t dive, I use the SD05 all the time. Nice tight beam, decent spill, three speeds. Useful unit for muggles like me.

Zappaman
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Well, We all have “suffered” some lately. I myself had about 6 orders out there from China this year so far. Only one came in a timely manner (compared to pre Covid orders anyway). Three more came a bit late, and tracking was delayed then… “bam!” – they suddenly arrive!

The other two were more problematic: one was shipped to Hawaii (3000 miles from Kansas), and the other is still in shipping since mid-March.

But just to say… Sofirn was mostly good compared to other sellers. Also, they missed a battery and got a replacement out in pretty decent time. I am happy with Barry and Lan at the Sofirn (not aliexpress) store. Good pricing, they REPLY to emails in a decent time-frame, and they also manage the Amazon orders for most of the world.

At least in the US, I see no benefit buying from Alixpress where prices are about the same, but they charge (US based inter-state) taxes— and that is pure bullsh**! China is not turning in taxes to the US Feds… they have no authority to charges taxes, but they started this in Jan. and I STOPPED buying anything from aliexpress right then.

So I am very happy with the new Sofirn store: no BS taxes, great service, and fair pricing. I’m getting all my Sofirn lights from Barry and Lan going forward. When they give us codes for Amazon discounts… that is just showing me they really want to compete by doing things the right way. And they are doing it mostly through this Covid storm that just changed a LOT of services we have come to expect perfect efficiency from up till now.

So I’m still buying lights, batteries and parts- much from Sofirn. Anyway, one guy’s experience in the middle is the US, fwiw.

Cheers All!

ZappaMan

Muto
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Have a feeling US customs is a mess right now.
Waiting for a package from Canada that has been 2 weeks so far, but it will get here.

Amazon is my friend right now and have really not had reason to buy anything new in last 2 months with or without the covid.
Later

“History doesn’t repeat itself, but it sometimes rhymes,” Mark Twain

After the Apocalypse there will be only 2 things left alive, Cockroaches and Keith Richards

“You’ll develop like a herd mentality,”
“It’s gonna be herd-developed and that’s gonna happen.”

Yep it already happened

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