Sofirn Warning! *Shipping Now Take Many Moons*

190 posts / 0 new
Last post
SKV89
Offline
Last seen: 5 hours 43 min ago
Joined: 12/10/2017 - 12:46
Posts: 4181
Location: US

I had probably over a dozen orders from Sofirn and never had any shipping issues. They were always prompt and usually came in a month or less. But I bought through Aliexpress. Never bought directly from their store but I see no reason why it would be different.

longuylander wrote:
I understand the conditions that can cause the mail to be slower these days, but for some reason Sofirn’s shipping (which was always slow and had an inordinately high rate of packages going missing or tracking numbers not linked to any item) is even more affected.
longuylander
longuylander's picture
Offline
Last seen: 2 hours 29 min ago
Joined: 10/09/2019 - 05:02
Posts: 161
Location: Long Island

I’ve only had two orders from them (both through Ali and their site) that had no problems. I’ve had three come very late and this one I’m currently in a Paypal dispute over makes the third that has simply disappeared. There was also the one order that, after a week since ordering, I questioned them and was then told the item was out of stock (even though it was still on sale on their site). At least on that one they returned my money quickly.

Sirstinky
Offline
Last seen: 7 hours 23 min ago
Joined: 11/02/2018 - 17:07
Posts: 890
Location: Vancouver, WA

Zappaman wrote:
Well, We all have “suffered” some lately. I myself had about 6 orders out there from China this year so far. Only one came in a timely manner (compared to pre Covid orders anyway). Three more came a bit late, and tracking was delayed then… “bam!” – they suddenly arrive!

The other two were more problematic: one was shipped to Hawaii (3000 miles from Kansas), and the other is still in shipping since mid-March.

But just to say… Sofirn was mostly good compared to other sellers. Also, they missed a battery and got a replacement out in pretty decent time. I am happy with Barry and Lan at the Sofirn (not aliexpress) store. Good pricing, they REPLY to emails in a decent time-frame, and they also manage the Amazon orders for most of the world.

At least in the US, I see no benefit buying from Alixpress where prices are about the same, but they charge (US based inter-state) taxes— and that is pure bullsh**! China is not turning in taxes to the US Feds… they have no authority to charges taxes, but they started this in Jan. and I STOPPED buying anything from aliexpress right then.

So I am very happy with the new Sofirn store: no BS taxes, great service, and fair pricing. I’m getting all my Sofirn lights from Barry and Lan going forward. When they give us codes for Amazon discounts… that is just showing me they really want to compete by doing things the right way. And they are doing it mostly through this Covid storm that just changed a LOT of services we have come to expect perfect efficiency from up till now.

So I’m still buying lights, batteries and parts- much from Sofirn. Anyway, one guy’s experience in the middle is the US, fwiw.

Cheers All!

The sales tax thing is nationwide for online sellers ufortunately, and some states require it, other don’t. It just depends on who you order from and where you live. I live where sales tax is mandatory, and every place I buy from online SAVE Mountain electronics (thanks Richa4rd) charges me the 8.4% on the order. Aliexpress does it, Kaidomain, Banggood does it, Amazon does it, eBay does it. If I buy from Oregon, I don’t pay it, which is why I cross the river to make big purchases. I don’t agree that online sellers should charge it though. It was that way for years until Colorado won a lawsuit and passed a law requiring online merchants to collect the seller’s state sales tax on every order. I think it’s lame since it’s more expensive for the seller and the buyer. Until enough people complain though, it’s here to stay.

Sirstinky
Offline
Last seen: 7 hours 23 min ago
Joined: 11/02/2018 - 17:07
Posts: 890
Location: Vancouver, WA

Muto wrote:
Have a feeling US customs is a mess right now.
Waiting for a package from Canada that has been 2 weeks so far, but it will get here.

Amazon is my friend right now and have really not had reason to buy anything new in last 2 months with or without the covid.
Later

I’m in the same boat. If I’m going to order anything it will probably be from Mountain electronics. I’m hesitant to buy from China now since I have 7 orders outstanding from Convoy and some other stores still in limbo and not sure where they are. The tracking is still moving since last week though for everything except my Shockli batteries…

Zappaman
Zappaman's picture
Offline
Last seen: 8 hours 8 min ago
Joined: 01/01/2018 - 23:27
Posts: 607
Location: Kansas

[/quote]The sales tax thing is nationwide for online sellers ufortunately, and some states require it, other don't. It just depends on who you order from and where you live. I live where sales tax is mandatory, and every place I buy from online SAVE Mountain electronics (thanks Richa4rd) charges me the 8.4% on the order. Aliexpress does it, Kaidomain, Banggood does it, Amazon does it, eBay does it.[/quote]

 

The sales tax "thing" is a US based tax-- if you are paying it to sellers outside the USA, you are gettin' screwed (but not gettin' kissed).surprised

 

And, I also happen to live in one of the ten or so states left who do NOT require inter-state taxes to be held. It might change any day here in Kansas, but until then... if you try to charge me tax on ANY online transaction-- it's not happening mister!  BTW: eBay still does NOT charge tax to Kansas as they understand liability in doing so as they DO know the law.

 

As my great college professor Sam G. said at the beginning of his classes:  "Use the law, don't let the law use you."  Oh, and he also said, "marry only one woman if you can." (took me two, but I got it down finallyinnocent).

 

ZappaMan

Unheard
Unheard's picture
Offline
Last seen: 20 min 19 sec ago
Joined: 01/16/2019 - 11:38
Posts: 1380
Location: Germany

I’ve ordered something vom BG in April, 26th. DHL announced it for May, 7th. Amazing. If it arrives, that is.

Smile, you cannot kill them all.

Bwana
Online
Last seen: 1 min 11 sec ago
Joined: 02/27/2020 - 06:57
Posts: 246
Location: NEW JERSEY

Its been 2 1/2 months and my Sofirn order has not arrived. It’s just one flashlight I ordered directly from sofirnlight.com The tracking number indicates it has been sitting in an airport in China for most of that time .

Yet a different order I placed with Sofirn through eBay is only 24 days old and is about to be delivered in the next day or two.
longuylander
longuylander's picture
Offline
Last seen: 2 hours 29 min ago
Joined: 10/09/2019 - 05:02
Posts: 161
Location: Long Island

There is now a light at the end of the tunnel! After 38 days of silence from its tracking number, it suddenly showed up on the shores of the States. It apparently came in through Warrendale, PA (where ever that is). So I guess eight to nine weeks is the new norm for shipping from China… at least for some.

nick779
nick779's picture
Offline
Last seen: 39 min 42 sec ago
Joined: 03/09/2018 - 15:46
Posts: 388
Location: Pittsburgh, PA
longuylander wrote:
There is now a light at the end of the tunnel! After 38 days of silence from its tracking number, it suddenly showed up on the shores of the States. It apparently came in through Warrendale, PA (where ever that is). So I guess eight to nine weeks is the new norm for shipping from China… at least for some.

Warrendale PA is a big hub near Pittsburgh.

My LT1 has been stuck in Nanning City since 4/7 and shows no signs of moving.

hank
hank's picture
Offline
Last seen: 9 hours 42 min ago
Joined: 09/04/2011 - 21:52
Posts: 9482
Location: Berkeley, California

Yeah, my last Sofirn order shows tracking as:

Quote:

Departed country of origin

2020-03-29 20:46:52 [GMT+8]

Shipment accepted by airline

2020-03-26 15:03:47 [GMT+8]

But yesterday I got email saying the purchase protection date had been extended, and also email saying my order had just shipped.

I think the boys are a mite confused.

Couchmaster
Offline
Last seen: 20 hours 37 min ago
Joined: 05/04/2016 - 17:11
Posts: 354
Location: USA

Sofirn SP10S. Order Number : 80115263 via Banggood. ORDERED ON JANUARY 21st, almost 4 months ago. Still stuck in Hangzhou.

2020-03-02 21:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
2020-03-02 21:02 CHINA,HANGZHOU EMS Processed Through Facility, Your item has been processed through a facility in HANGZHOU EMS, CHINA at 9:02 pm on March 2, 2020.”

No movement. Keep hope alive?

longuylander
longuylander's picture
Offline
Last seen: 2 hours 29 min ago
Joined: 10/09/2019 - 05:02
Posts: 161
Location: Long Island

Couchmaster wrote:
Sofirn SP10S. Order Number : 80115263 via Banggood. ORDERED ON JANUARY 21st, almost 4 months ago. Still stuck in Hangzhou.

2020-03-02 21:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
2020-03-02 21:02 CHINA,HANGZHOU EMS Processed Through Facility, Your item has been processed through a facility in HANGZHOU EMS, CHINA at 9:02 pm on March 2, 2020.”

No movement. Keep hope alive?

I’d definitely put in a Paypal claim on that one…

hank
hank's picture
Offline
Last seen: 9 hours 42 min ago
Joined: 09/04/2011 - 21:52
Posts: 9482
Location: Berkeley, California

Quote:

20/05/11 07:34
Dear Your order … was shipped several days ago ….

20/03/22 18:31
Dear
Your parcel has been shipped already

nick779
nick779's picture
Offline
Last seen: 39 min 42 sec ago
Joined: 03/09/2018 - 15:46
Posts: 388
Location: Pittsburgh, PA

Couchmaster wrote:
Sofirn SP10S. Order Number : 80115263 via Banggood. ORDERED ON JANUARY 21st, almost 4 months ago. Still stuck in Hangzhou.

2020-03-02 21:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
2020-03-02 21:02 CHINA,HANGZHOU EMS Processed Through Facility, Your item has been processed through a facility in HANGZHOU EMS, CHINA at 9:02 pm on March 2, 2020.”

No movement. Keep hope alive?

Id email them and if they dont ship another with a new tracking number id immediately file a PP claim or CC chargeback

hank
hank's picture
Offline
Last seen: 9 hours 42 min ago
Joined: 09/04/2011 - 21:52
Posts: 9482
Location: Berkeley, California

Oh my. Extended again today, from my order of last March:

the seller has extended Purchase Protection for you for Order …
Currently the Purchase Protection … will end on 2020-07-05.

That’s the order that left Country of Origin days ago.
I hope the airplane had plenty of flotation devices.

Or does this mean they’re now using Slow Boat From China shipping?

Bwana
Online
Last seen: 1 min 11 sec ago
Joined: 02/27/2020 - 06:57
Posts: 246
Location: NEW JERSEY

Maybe a class action suit ? Sort of like a group buy in reverse .

nick779
nick779's picture
Offline
Last seen: 39 min 42 sec ago
Joined: 03/09/2018 - 15:46
Posts: 388
Location: Pittsburgh, PA

hank wrote:
Oh my. Extended again today, from my order of last March:

the seller has extended Purchase Protection for you for Order …
Currently the Purchase Protection … will end on 2020-07-05.

That’s the order that left Country of Origin days ago.
I hope the airplane had plenty of flotation devices.

Or does this mean they’re now using Slow Boat From China shipping?

I had another SG post order (intl-outdoor) get dispatched to the slow boat after sitting at the airport for 25 days, but the Sofirn order isnt doing anything. I ordered through Amazon and its claiming an arrival at late as July 1st.

Sirstinky
Offline
Last seen: 7 hours 23 min ago
Joined: 11/02/2018 - 17:07
Posts: 890
Location: Vancouver, WA

hank wrote:
Yeah, my last Sofirn order shows tracking as:

Quote:

Departed country of origin

2020-03-29 20:46:52 [GMT+8]

Shipment accepted by airline

2020-03-26 15:03:47 [GMT+8]

But yesterday I got email saying the purchase protection date had been extended, and also email saying my order had just shipped.

I think the boys are a mite confused.

I got one for one of my AE orders. Not looking good. Even my Convoy orders are stalled up which they usually get here quicker than most.

hank
hank's picture
Offline
Last seen: 9 hours 42 min ago
Joined: 09/04/2011 - 21:52
Posts: 9482
Location: Berkeley, California

Meanwhile, Sofirn is getting cute:
https://sofirnlight.com/cob-keychain-light-4pcs-p0111.html
COB keychain light

It’s not at the Ali store. And some things at their Ali store are not at sofirnlight.com

Lightbringer
Lightbringer's picture
Offline
Last seen: 2 hours 47 min ago
Joined: 08/30/2016 - 14:12
Posts: 12871
Location: nyc

I got a set of those, I think offa Amazon a ways back. Cute little buggers.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

Phlogiston
Phlogiston's picture
Offline
Last seen: 1 week 6 days ago
Joined: 10/27/2016 - 16:57
Posts: 970
Location: Scotland

Unfortunately, I’ve been discovering that “shipment accepted by airline” isn’t the same as “shipment will be flown to your country”.

Some of my Aliexpress orders from various suppliers have repeated cycles of “shipment accepted by airline” and “shipment returned to China Post”, i.e. the airlines don’t have enough capacity to carry all the airmail, so it sits in the airline’s warehouse for a couple of weeks, then gets handed back to China Post for another go.

At least one of my orders has been through three of those ping-pong cycles already; China Post have actually handed it back to the airline for the fourth time now. Goodness knows when it will actually arrive here in Scotland.

Zappaman
Zappaman's picture
Offline
Last seen: 8 hours 8 min ago
Joined: 01/01/2018 - 23:27
Posts: 607
Location: Kansas

I ordered the latest SP70 yesterday from Lan/Barry at sofirn.com. It is the newer 5k model listed as the “SP70 w/7000 lumen for flasholic -preorder”. I told Lan IF he’d tell me the truth on time to being in stock, I’d order one. He told me about 2-3 weeks THEN it will be shipped. — I expect it in about July Silly

ZappaMan

hank
hank's picture
Offline
Last seen: 9 hours 42 min ago
Joined: 09/04/2011 - 21:52
Posts: 9482
Location: Berkeley, California

I’m a sucker. I ordered another of the same light I’m waiting on (SD03), although the price has gone up a buck since I last ordered one.

The new order says: “Will be shipped within: 4 days 20 hours 57 minutes” by Singapore Post.

Huh. It was over $18 today on Ali.
But I used the search tool and it came up for around $16.
They’re teasing me.

And, interesting, hovering the mouse cursor over the March order’s tracking link gets “hand over to airline” for the 3/29 date, rather than “departed country of origin” — that’s different.
So it probably is still sitting in China rather than out over the Pacific somewhere.

buck91
buck91's picture
Offline
Last seen: 8 hours 9 min ago
Joined: 07/29/2016 - 08:21
Posts: 442
Location: Michigan

My 3/31/20 order arrived in about 3 weeks. My 4/17 order is still in transit though it appears to have arrived in the states on 5/6. Just pulled the trigger on the LH351D C8F kit. We’ll see how long it takes, I guess.

Zappaman
Zappaman's picture
Offline
Last seen: 8 hours 8 min ago
Joined: 01/01/2018 - 23:27
Posts: 607
Location: Kansas

I love my C8Fs. I just built two of my 18650 hosts today. With rain all week and my wife taking over my office, I’ve had some time and so after getting in some XLP HI leds from Sofirn last week, I got busy on three year old projects.

But the new LH351D C8F I got last month is really a superb light, bright, yet with fantastic natural light. You’re gonna’ like that light I bet! Thumbs Up

ZappaMan

khel
Offline
Last seen: 5 months 3 weeks ago
Joined: 04/07/2020 - 19:18
Posts: 2
Location: Corn field

Ordered from Sofrin store on AliExpress on 4/16, still sitting over there “accepted by airline”. Same story with Convoy. Sad

I think I’m done with ordering from China until situation improves.

SerenityNow
Offline
Last seen: 8 hours 33 min ago
Joined: 02/01/2020 - 23:39
Posts: 123

My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

Destination
Origin – Tracking consuming: 64 ms
2020-05-04 15:30
LOS ANGELESUNITED STATES OF AMERICA, Arrived at destination country

2020-05-03 06:51
Shipment information sent to FedEx

2020-05-03 06:51
Shipment information sent to FedEx

2020-05-03 06:51
Shipment information sent to FedEx

2020-04-23 01:33
Last mile=> FEDEX, number xxxxx

2020-04-22 23:33
Departed from Yanwen Facility

2020-04-21 16:37
Process completed in Yanwen Facility

2020-04-21 13:37
Picked up

nick779
nick779's picture
Offline
Last seen: 39 min 42 sec ago
Joined: 03/09/2018 - 15:46
Posts: 388
Location: Pittsburgh, PA

SerenityNow wrote:
My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

When did you order and from where(Amazon/official site)?

SerenityNow
Offline
Last seen: 8 hours 33 min ago
Joined: 02/01/2020 - 23:39
Posts: 123

nick779 wrote:
SerenityNow wrote:
My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

When did you order and from where(Amazon/official site)?

Ordered on 4/20 from sofirnlight.com.

nick779
nick779's picture
Offline
Last seen: 39 min 42 sec ago
Joined: 03/09/2018 - 15:46
Posts: 388
Location: Pittsburgh, PA

SerenityNow wrote:
nick779 wrote:
SerenityNow wrote:
My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

When did you order and from where(Amazon/official site)?

Ordered on 4/20 from sofirnlight.com.

Im giving it another 2-3 weeks before I contact them again/file a chargeback.

My amazon order from their official Amazon US store processed and shipped on 4/4 and has been with the airlines since 4/9.

Pages