Sofirn Warning! *Shipping Now Take Many Moons*

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SerenityNow
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SerenityNow wrote:
SerenityNow wrote:
nick779 wrote:
SerenityNow wrote:
nick779 wrote:
SerenityNow wrote:
My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

When did you order and from where(Amazon/official site)?

Ordered on 4/20 from sofirnlight.com.

Im giving it another 2-3 weeks before I contact them again/file a chargeback.

My amazon order from their official Amazon US store processed and shipped on 4/4 and has been with the airlines since 4/9.

I may have spoke too soon as there has been no movement since it supposedly landed in L.A. on May 4th. Not holding out much hope of receiving it for my camping trip on Friday.

Still waiting with no movement. I see Amazon will have them in stock on June 6th. I would have been happy to pay the extra $20 to avoid this. Done with ordering from China for the foreseeable future.

Movement. Order delivered to Pitney Bowes Newgistics today in SoCal. Tracking says delivery on Monday. Once I have it in my hands I’ll breathe a sign of relief and be happy to take a break from China shipping. I guess I’m just not patient enough for it.

Lightbringer
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SerenityNow wrote:
SerenityNow wrote:
SerenityNow wrote:
nick779 wrote:
SerenityNow wrote:
nick779 wrote:
SerenityNow wrote:
My LT1 tracking just popped that my package landed in L.A. on 5/4. Still waiting for movement from there. All in all, not a bad trip, and Sofirn has always been super solid for me. They’re a great company.

When did you order and from where(Amazon/official site)?

Ordered on 4/20 from sofirnlight.com.

Im giving it another 2-3 weeks before I contact them again/file a chargeback.

My amazon order from their official Amazon US store processed and shipped on 4/4 and has been with the airlines since 4/9.

I may have spoke too soon as there has been no movement since it supposedly landed in L.A. on May 4th. Not holding out much hope of receiving it for my camping trip on Friday.

Still waiting with no movement. I see Amazon will have them in stock on June 6th. I would have been happy to pay the extra $20 to avoid this. Done with ordering from China for the foreseeable future.

Movement. Order delivered to Pitney Bowes Newgistics today in SoCal. Tracking says delivery on Monday. Once I have it in my hands I’ll breathe a sign of relief and be happy to take a break from China shipping. I guess I’m just not patient enough for it.

Yeh, I held off on a few goodies, too, ‘til things shake out.

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tekwyzrd
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From Sofirnlight I’m waiting for:

1x Sofirn Q8
1x Sofirn Q8 host
1x C8F 21700 host
2x SP32A V2 host
3x Q8 anduril drivers
1x Q8 diffuser

$40 for a Q8, $11.99 for the host, $5.49 for an SP32 host …

Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws. – Douglas Adams

hank
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I just got one of my long-delayed orders. The one from March, I think.

nick779
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No changes.

Parts from Intl-Outdoor:
2020-04-29 12:24USJFK / Despatched to overseas
2020-04-20 23:30HK / Hand over to airline.
2020-04-20 18:01Information Received
2020-04-20 17:15Shenzhen,China / Depart from facility to service provider.
2020-04-16 14:40Hongqiao,Shanghai,China / Shipment arrived at facility and measured.

Flashing kit from Intl-Outdoor:
2020-05-16 00:35Information Received
2020-05-15 23:59Shenzhen,China / Depart from facility to service provider.
2020-05-15 23:30HK / Hand over to airline.
2020-05-12 17:49Hongqiao,Shanghai,China / Shipment arrived at facility and measured.
2020-05-12 17:49Hongqiao,Shanghai,China / 4PX picked up shipment

LT1- no batteries (Sofirn Amazon):
2020-04-09 09:37Nanning City, delivered to air transport
2020-04-09 08:20Nanning City, arriving at Nanning International Exchange Station
2020-04-08 16:18Nanning City, leaving Nanning International Parcel Processing Center, the next stop , Nanning International Exchange Station
2020-04-08 14:17Nanning City, Nanning International Parcel Processing Center has been exported directly sealed
2020-04-08 14:15Nanning City, Export Customs/Security Release
2020-04-07 18:14Nanning City, Export Customs/Security Retention Pending Inspection
2020-04-06 19:22Nanning City, leaving the East China Collection and Investment Department, the next stop , Nanning International Parcel Processing Center
2020-04-06 16:20Nanning City, “East China Solicitors” has received, agent: Wu Shiyi, Tel: 1777777777777777

cm64
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Buying from China is very problematic at present. I think I will stop & wait for things to improve, it just too hard.
Actually I have lost a parcel ordered from the USA to me in Australia so its not just China.
If there is anything I need I will buy locally, it will be more expensive but I will get order in a few days rather that a few months – maybe.

Funtastic
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Shutdown has killed postage everywhere. Locally it took a customer of mine 6 weeks to receive their order.

Texas Ace Lumen Tube calibrated with maukka lights

New Zealand store – https://www.piercingthedarkness.co.nz (NZ customers only)

FollowspotDude
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Mail within the USA has been quite rapid during all of this, faster than normal. My local carrier said he only had 300 pieces of mail to deliver for our area on a day last week. That’s 10% of what he’s used to delivering.

Funtastic
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FollowspotDude wrote:
Mail within the USA has been quite rapid during all of this, faster than normal. My local carrier said he only had 300 pieces of mail to deliver for our area on a day last week. That’s 10% of what he’s used to delivering.

That’s what happened here in NZ. Just wait until it goes back to normal and there’ll be a flood of packages clogging up the system. In NZ, one courier company received 3.5 million packages over 2 weeks once level 4 lifted.

Texas Ace Lumen Tube calibrated with maukka lights

New Zealand store – https://www.piercingthedarkness.co.nz (NZ customers only)

Ilumenati
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Sofirn has always been good to me.

Recently put in an order from their website and was just checking in to verify the tracking info.

Lan Lee explained 2 1/2 months by “steamer”.

It’s going to be a bit of a different mind set with the hobby for a while.

Dickens
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Two recent orders to country Victoria. One from China (Sofirn) took 18 days, one from Sydney took 8 days. Impressed with China, Auspost not so much. You’re right about delays everywhere.

Lightbringer
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Ilumenati wrote:
Lan Lee explained 2 1/2 months by “steamer”.

Well, it’s hard for a clam to drag a fairly big package like that across the seabed…

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Bruno Burski
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I had a winning bid for a Twosun knife on ebay two weeks ago. Ebay auctions is how they sell their products. As far as I can tell, Twosun is also shipping from China. I got the knife today in Western New York. I ordered a light from Sofirn nearly 10 weeks ago and have not received the order. Two weeks to get a knife and over 10 weeks and still no flashlight.

LumenMax
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Bruno Burski wrote:
I had a winning bid for a Twosun knife on ebay two weeks ago. Ebay auctions is how they sell their products. As far as I can tell, Twosun is also shipping from China. I got the knife today in Western New York. I ordered a light from Sofirn nearly 10 weeks ago and have not received the order. Two weeks to get a knife and over 10 weeks and still no flashlight.

 

Twosun sells on AliExpress and Amazon, but eBay is where you buy if you want it cheaper for their wares, generally.

longuylander
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The only thing I can think of is that Sofirn got caught trying to ship batteries without declaring properly them and now all of their packages are more closely scrutinized. Many people said they had orders that kept getting returned to the shipper even though they had not ordered batteries, and I can only assume it’s because there were many that actually did contain batteries, pissing off Chinese customs.

iamlucky13
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longuylander wrote:
The only thing I can think of is that Sofirn got caught trying to ship batteries without declaring properly them and now all of their packages are more closely scrutinized. Many people said they had orders that kept getting returned to the shipper even though they had not ordered batteries, and I can only assume it’s because there were many that actually did contain batteries, pissing off Chinese customs.

Batteries would likely not be a customs matter. It’s an airline safety concern. If they shipped batteries that did comply with the packaging and declarations regulations, that would be treated as a serious matter. It can, and has in the past, killed people.

However, common sized lithium ion batteries shipping [i]inside[/i] the device they are used with have reduced regulations, which is why some sellers will offer batteries with a flashlight, but only up to the capacity of the flashlight (and with insulators on one of the terminals to prevent activation.

I still think it is likely that anything shipped by the lowest priced service is only getting through sporadically due to the shortage of air freight capacity, and not reliably in a first-in, first-out manner. And items may be getting returned to shippers that in normal times would not be stopped, simply to reduce the backlog.

Even just considering Sofirn’s products, and not comparing another company like Twosun, one flashlight might arrive at the sorting facility on a day when all the flights are full with higher fare cargo. The next day more packages might not have flights and get dumped on top of yesterday’s packages, burying that flashlight. After a week of this, another Sofirn flashlight might go on the top of the growing pile, but be the first thing grabbed when a flight has room for more bargain fare packages, while the light that arrived a week earlier takes several more weeks to unbury.

tekwyzrd
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Curious about the status of the sofirn Q8 host, C8F host, SP32A v2 hosts, and Q8 diffuser I ordered 13 May I logged in on the sofirnlight website. What did I find? The whole order marked ‘awaiting shipping’. The order was placed almost a month ago but still hasn’t shipped. I’m done with sofirn. Time to find a reliable source for hosts.

Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws. – Douglas Adams

Bwana
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I placed and order and the next day changed my mind. I contacted the seller on the official Sofirn web site and they next day their response was it shipped two days ago. Nothing ships out of Sofirn the same day .
I like their products a lot but they customer service , not so much

nick779
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Well my LT1 suddenly showed up in New York after being stuck in Nanning for 2 whole months.

I have another package that took the slow boat. Anyone know how long the “slow boat” actually takes? Nearing a month and a half since that last update.

2020-04-29 12:24USJFK / Despatched to overseas
2020-04-20 23:30HK / Hand over to airline.
2020-04-20 18:01Information Received
2020-04-20 17:15Shenzhen,China / Depart from facility to service provider.
2020-04-16 14:40Hongqiao,Shanghai,China / Shipment arrived at facility and measured.
2020-04-16 14:40Hongqiao,Shanghai,China / 4PX picked up shipmen

Dave.
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nick779 wrote:
Well my LT1 suddenly showed up in New York after being stuck in Nanning for 2 whole months.

I have another package that took the slow boat. Anyone know how long the “slow boat” actually takes? Nearing a month and a half since that last update.

2020-04-29 12:24USJFK / Despatched to overseas
2020-04-20 23:30HK / Hand over to airline.
2020-04-20 18:01Information Received
2020-04-20 17:15Shenzhen,China / Depart from facility to service provider.
2020-04-16 14:40Hongqiao,Shanghai,China / Shipment arrived at facility and measured.
2020-04-16 14:40Hongqiao,Shanghai,China / 4PX picked up shipmen

I’ve had similar on more than one parcel. One has now arrived (53 days in transit) and the other is still waiting at the airline, both were ordered on the same day.

2020-06-08 12:39
Item delivered
2020-06-06 03:22
Arrival at Processing Center
2020-05-24 02:41
GBLAL, Despatched to overseas
2020-04-15 23:30
HK, Hand over to airline.
2020-04-15 18:08
Information Received
2020-04-15 17:32
HONG KONGHONG KONG, Depart from facility to service provider.
2020-04-15 16:22
HONG KONGHONG KONG, Shipment arrived at facility and measured.
2020-04-15 16:22
HONG KONGHONG KONG, 4PX picked up shipment.

And the other

2020-04-15 23:30
HK, Hand over to airline.
2020-04-15 18:08
Information Received
2020-04-15 17:32
HONG KONGHONG KONG, Depart from facility to service provider.
2020-04-15 15:46
HONG KONGHONG KONG, Shipment arrived at facility and measured.
2020-04-15 15:46
HONG KONGHONG KONG, 4PX picked up shipment.

iamlucky13
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tekwyzrd wrote:
Curious about the status of the sofirn Q8 host, C8F host, SP32A v2 hosts, and Q8 diffuser I ordered 13 May I logged in on the sofirnlight website. What did I find? The whole order marked ‘awaiting shipping’. The order was placed almost a month ago but still hasn’t shipped. I’m done with sofirn. Time to find a reliable source for hosts.

Awaiting shipment sounds like a reason to contact Sofirn to ask for an update if you haven’t already.

tekwyzrd
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iamlucky13 wrote:
tekwyzrd wrote:
Curious about the status of the sofirn Q8 host, C8F host, SP32A v2 hosts, and Q8 diffuser I ordered 13 May I logged in on the sofirnlight website. What did I find? The whole order marked ‘awaiting shipping’. The order was placed almost a month ago but still hasn’t shipped. I’m done with sofirn. Time to find a reliable source for hosts.

Awaiting shipment sounds like a reason to contact Sofirn to ask for an update if you haven’t already.

I did and am awaiting a reply.

Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws. – Douglas Adams

hank
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Hmph. 24 hours to cross the Pacific, then two weeks so far to travel a few miles near my home??

=========

Departed Shipping Partner Facility, USPS Awaiting Item, Your item departed a shipping partner facility at 5:29 am on May 23, 2020 in FREMONT, CA 94536. This does not indicate receipt by the USPS or the actual mailing date.

2020-05-23 05:29:00 [United States,FREMONT]

Arrived Shipping Partner Facility, USPS Awaiting Item

2020-05-23 05:26:00 [United States,FREMONT,CA,94536]

Picked Up by Shipping Partner, USPS Awaiting Item

2020-05-19 23:04:00 [United States,FREMONT,CA,94538]
… Order time: 00:07 May. 18 2020 Estimated Delivery Time:26-44 Days

Will be shipped within (Business days)3 Days

tekwyzrd
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I received a reply stating the reason the items haven’t shipped is the sp32a v2 hosts are out of stock and they are waiting for restocking. This contradicts their website which shows 10 available. A month waiting with no notification of the problem. Not a good way to run a business. So now I have a choice – cancel the sp32a hosts and hope the other items are in stock and ship or cancel the whole order leaving me with parts intended for the q8 host. Not an easy choice.

Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws. – Douglas Adams

VaKo
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Not Sofirn but an Aliexpress seller warned me today that internal shipping was being disrupted in China due to new CV19 outbreaks.

Phlogiston
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All of my AliExpress & EBay packages that were in postal limbo from China have now arrived. The one I ordered on the 7th of March (shipped a few days later) just arrived this week, having spent exactly 90 days in transit!

The tracking number for that one actually stopped working in day 79 – apparently, China Post considers it dead if it takes that long without being delivered.

90 days is an all time record for one of my orders, in terms of taking forever but not actually being lost. I’ve never seen more than 70-80 days before.

I have now ordered more stuff Smile

Some of it has already arrived within 10-14 days. That would be fast in normal times from China to Scotland, so it’s truly impressive at the moment!

Bwana
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I ordered a solar outdoor light from amazon on June 6th , It still has not shipped as of today the 14th . The warehouse it is shipping from is in the same state 37 miles away . Customer keeps telling me it’s on schedule to be delivered on the 27th. There is nothing they can do to get it to me sooner.

I could have walked there and back in that amount of time .

Lightbringer
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No prime? Usual, then.

Amazon sits on nonprime orders for a week or more (in case you order again, they bundle 2-3 orders into 1 box).

I’ve had things sit for almost 2wks, then get almost literally overnighted to me.

Got 1 order split into 2, both are still waiting to be shipped, due this coming Thu and Fri. I expect both to be shipped finally on about Wed.

 

Oh yeh, think my record is 4 orders sent in 1 box.

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Bwana
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I have prime and they do the same thing . Hold my orders and ship them all overnight .

I guess Bezos is not rich enough , he needs more

middle age man
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I ordered a Sofirn IF25A and it has been stuck in Jamaica, NY for almost 4 weeks. I think ordering the kit with a battery might be causing the delay.

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