Computer program for fixing damaged hard drives - tech support wanted

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raccoon city
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Computer program for fixing damaged hard drives - tech support wanted

I've been working on my mom's laptop for a couple of weeks now.

I think the hard drive is damaged.

I took the hard drive out today and am trying to fix it right now.

I am using an old program (from 2011) called HDD Regenerator, which by the way, won't work on my laptop, but seems to work on my desktop.

(https://alternativeto.net/software/hdd-regenerator/)

 

I don't know if the program will do what I want it to.

In case it doesn't, I'm curious as to what programs other people use in this situation.

I use Windows 10, so that limits what I can choose from.

So, what program do you use when you think a hard drive is damaged?

Edited by: raccoon city on 10/13/2020 - 17:34
sp5it
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Any action you take make things worse.
What kind of damage you deal? Hardware or software?
Post here SMART report from Crystal Disk info.
Mike

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raccoon city
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I believe the problem is with hardware, which HDD Regenerator is made for.

Robin Dobbie
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I’ve used Recuva a buuunch of times. I don’t think it repairs anything, or that I can remember. I think it’s just good at finding files that aren’t indexed or the index is damaged. I just use it to get what it can, then just buy a new HDD.

Seems like I used a program called spinrite a few times. It takes about a billion years, but you can watch it work. I think it was taking over a week one time so I just gave up. Haven’t tried it recently.

sp5it
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raccoon city wrote:

I believe the problem is with hardware, which HDD Regenerator is made for.


As I said before. You only make things worse and lowering your chances to get data back.
If you really want to diy, first of it all make a sector copy of that disk with MHDD or DMDE and work on copy.
Mike

p.s.

1. SMART
2. Sector copy.
3. Than we can think what to do about that.

Think of how stupid the average person is, and realize half of them are stupider than that. George Carlin

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raccoon city
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Robin Dobbie wrote:

Seems like I used a program called spinrite a few times. It takes about a billion years, but you can watch it work. I think it was taking over a week one time so I just gave up. Haven't tried it recently.

I have SpinRite.

I'll try it next, though I hope it doesn't take forever.

raccoon city
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(HDD Regenerator is going to take about two hours for a 750GB 7200RPM hard drive.)

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I’d been given a laptop that I was asked to recover as much as possible from, as the hd was getting progressively worse. Wouldn’t even boot. Quite literally, time was of the essence.

Pulled the drive, put it into an external usb box, used a linux ceedee to power up the laptop (which worked fine), then it read the now-external drive, I grabbed what I could and dumped it to a flash-thingy, and by the time it was all done, the disk was almost unreadable at all.

Get your most-important stuff first, then try a level higher to reget that and other not-as-important stuff, then another level higher to all that and not-really-important-but-nice-to-have stuff, etc., ‘til the whole thing goes teats-up.

Bootable ceedees are a B’harni-send, too.

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toddcshoe
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sp5it is giving you excellent advice. Take it. You asked for help and got it. Now follow his lead.

"Everywhere I go, there I am"

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Put it in the freezer for 30 minutes and have recordable media at the ready and work quickly. It might take a few attempts, but I recovered all of my brother’s family pictures from an ‘05 Sony VAIO and he was quite happy, but there wasn’t going to be a fourth attempt, things were that dire.

Chris

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If the HD is failing the first thing I would do is to clone or image it immediately to another physical drive to save off as much data as possible. A clone would be an exact representation of the failing drive while an image requires you to restore it to another HD in order to access the data. You can use Macrium reflect to clone or image the bad drive.

If the HD is physically failing there’s really nothing you can to to salvage it in my opinion in my experience.

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raccoon city
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I think the hard drive is just a little bit damaged.

Last time I checked on HDD Regenerator's progress, it was about two-thirds done, and it had found one "delay."

sp5it
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ChrisGarrett wrote:
Put it in the freezer for 30 minutes and have recordable media at the ready and work quickly.

LMAO

Think of how stupid the average person is, and realize half of them are stupider than that. George Carlin

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Robin Dobbie
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raccoon city wrote:
I think the hard drive is just a little bit damaged.

Hey I resemble that remark!

I will concur that there is something to just getting important stuff off quickly. You’re better off with most of what you want rather than none. Which is kinda a possibility sometimes.

I use the data loss as a tool to drive home the importance of backups. You have to tell people if they think something’s important and they only have 1 or even 2 copies, it’s not important. Because backups are so friggin’ cheap. You can get a 12TB drive for like less than $200. Insane. Or a couple of 8TBs for a bit more.

raccoon city
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Robin Dobbie wrote:

You can get a 12TB drive for like less than $200.

I have plenty of 5TB external hard drives, but I want to get a couple of 14TB or 16TB external hard drives.

Unfortunately, they are quite pricey!  $)

raccoon city
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toddcshoe wrote:

sp5it is giving you excellent advice. Take it. You asked for help and got it. Now follow his lead.

I don't doubt it is great advice, but there's more than one way to skin a cat, and I'm taking a different path.

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SIGShooter wrote:
If the HD is failing the first thing I would do is to clone or image it immediately to another physical drive to save off as much data as possible. A clone would be an exact representation of the failing drive while an image requires you to restore it to another HD in order to access the data. You can use Macrium reflect to clone or image the bad drive.

If the HD is physically failing there’s really nothing you can to to salvage it in my opinion in my experience.

It depends if the platters are damaged, if they are okay you can carefully harvest and transplant it into a new housing but its very tedious and time consuming and I highly recommend against doing it yourself as mistakes can happen especially if you really want to recover the data.

ChrisGarrett wrote:
Put it in the freezer for 30 minutes and have recordable media at the ready and work quickly. Chris

Oh hell no….. please don’t advise people to put a drive in the freezer…. its only going to make things worse and more than likely ruin any chance a professional can recover the data if you absolutely needed it….

Robin Dobbie
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Yeah once drives start having problems, get off anything important, then make some windchimes

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Souichirou wrote:
ChrisGarrett wrote:
Put it in the freezer for 30 minutes and have recordable media at the ready and work quickly. Chris

Oh hell no….. please don’t advise people to put a drive in the freezer…. its only going to make things worse and more than likely ruin any chance a professional can recover the data if you absolutely needed it….

Hey, I didn’t just pull that out of my ass and it worked in our instance and my bro got all of his family pictures and other data off of it, so look at the scoreboard!

To be fair, the drive was toast after that, but it had been toasty for a year before that until I started hitting things with a hammer.

We’re #1, we’re #1!

Chris

raccoon city
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HDD Regenerator is done.

Here are the results.

hdd_regenerator

It found 3 delays.

I don't know if I ran the program correctly, so I don't know if the delays got fixed or not.

 

I am now copying data that is on the bad hard drive to a good hard drive.

 

I tried SpinRite, but it doesn't recognize drives attached via USB, so I couldn't run it.

 

I'll run HDD Regenerator again later (the right way), and then I think I'll put my mom's hard drive back in her laptop and hope I don't run into more trouble.

raccoon city
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Okay, I did things out of order.  :FACEPALM:

I should have copied the data first, then run HDD Regenerator.

I didn't have any negative consequences, but maybe I'll remember for next time.

toddcshoe
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raccoon city wrote:

toddcshoe wrote:

sp5it is giving you excellent advice. Take it. You asked for help and got it. Now follow his lead.


I don’t doubt it is great advice, but there’s more than one way to skin a cat, and I’m taking a different path.

Alright then, I don’t mean to sound like an a**hole but, if you already planned on doing what you were going to do. Why ask for help? It’s a rhetorical question really. Hope you can get what you need from you drive.

"Everywhere I go, there I am"

toddcshoe
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sp5it wrote:
ChrisGarrett wrote:
Put it in the freezer for 30 minutes and have recordable media at the ready and work quickly.
LMAO

¯\_(ツ)_/¯

"Everywhere I go, there I am"

raccoon city
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toddcshoe wrote:

Alright then, I don't mean to sound like an a**hole but, if you already planned on doing what you were going to do. Why ask for help? It's a rhetorical question really. Hope you can get what you need from you drive.

Re-read the OP and you'll see that I was asking for a specific type of help.

Robin Dobbie was helpful, and I am still open to help, especially that type of help.

raccoon city
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I re-ran HDD Regenerator.

I guess I ran it correctly the first time.

This time it found 1 delay instead of 3.

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When you get warnings about driver failure in BIOS etc. and / or critical SMART values. Then take copy of the driver asap, to save the files that can be saved, and replace it with a new one. Re-formating and reinstall the system could possible help, though I would never take that chance with a HDD that had this kind of problem. An external backup HDD using good backup routines is absolute essential.

icpart
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One of old but still under active development is HDAT2. It can scan, repair and isolate bad sectors of HDD.
Also one time ago one of my HDD fail with SMART failure error but still working without problem for months. Yes I backup my files.

raccoon city
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icpart wrote:

One of old but still under active development is HDAT2. It can scan, repair and isolate bad sectors of HDD.
Also one time ago one of my HDD fail with SMART failure error but still working without problem for months. Yes I backup my files.

HDAT2 looks promising.

Do you know if it will work on a hard drive attached via USB?

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Clone the drive. Then leave it alone.
Always work from the copy.
After you have saved your data you might try to revive the HD.
It is often a damaged bootsector, or the index sectors.

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

raccoon city
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I don't know what's wrong with the hard drive, but I just ordered a solid state drive to replace it.

I'm still having problems with it, and SSDs are, of course, awesome.

My mom's laptop is kinda old, but I know it'll be good enough for her with a very nice SSD.

...

By the way, my mom's laptop has worked great for years until just recently.

Sure the hard drive was slow as molasses, but I'll be fixing that with a Samsung 860 EVO 500GB 2.5 Inch SATA III Internal SSD.

(https://www.amazon.com/dp/B0781Z7Y3S)

So this hard drive failure may be a blessing in disguise.

My mom didn't want me opening up her laptop for the longest time, but since I thought I had to get the defective drive out, I might as well do the one simple upgrade that everyone (in my opinion) should do.

Robin Dobbie
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Sounds like that drive got frostbyte even though it never landed in the freezer.

Don’t forget to clean the viruses off the motherboard. Since it’s your mother’s.

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