Aliya's Battery Store on AE

Does anybody know how to actually get in contact with them? I messaged them earlier today, 4 hours later, I go check, it’s read, but no replies, then I sent another message 10 mins ago, message becomes read almost immediately, but still no response. Do they actually have customer service that answer chat messages? I know they have legit batteries, but this unresponsiveness makes me worried ordering from them, if anything goes wrong, there’s nobody I can talk to to get an answer.

If you messaged them, you’ll probably get a reply! It takes time, there are different timezones, they may be a small or even single person company/store (as Convoy or Jaxman).
So, it may take time, be patient.

I’ve contacted them in the past, got reply, and always got the orders pristine!!