Gearbest Problems

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zoulas
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Gearbest Problems

Gearbest was advertising the Convoy S21 in multiple colors for $15.99 each. I ordered five , one in every color. They shipped 2. The rest they tell me are unavailable. Its been three months. Meanwhile, on their web site they show in stock.

This is the link
https://www.gearbest.com/tactical-flashlights/pp_009815473239.html?wid=1...

What are they not shipping?

This is the crap they are telling me:

Thank you for your feedback.
We apologize that the item listed below cannot be shipped out so fast.
475080004*1,Convoy S21A Flashlight 2300LM Temperature Control Green Red Orange Purple
475080008*1,Convoy S21A Flashlight 2300LM Temperature Control Green Red Orange Purple
475080016*1,Convoy S21A Flashlight 2300LM Temperature Control Green Red Orange Purple

Unfortunately, the order of these items isn’t available at the moment we haven’t received the restocked time from our related warehouse. In this case, we recommend you choose another item, or we can cancel the order and refund to your Gearbest Wallet.

You will gain extra points (1 USD = 1 point, 3 USD = 3 points etc). The processing time is 1 working day.

Please kindly let us know your decision.

Best regards,
Engy
Gearbest Customer Service
http://www.gearbest.com/

Sunnysunsun
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Gearbest has fallen. From not so good deals, to not giving out prizes from their sponsored giveaways, to what you’re dealing with right now. Stay away from gearbest! You can usually find a better deal elsewhere. Try buying convoy from Simon directly. Ask for a blf discount. He also has a coupon code floating around somewhere here iirc.

Lightbringer
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Yeah, GB is turning into BG. Can’t ship your good deal because it’s “out of stock”, but if you want to buy it at full price, no problem, we got plenty!

Whuuuut?

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CNCman
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Lightbringer wrote:
Yeah, GB is turning into BG. Can’t ship your good deal because it’s “out of stock”, but if you want to buy it at full price, no problem, we got plenty!

Whuuuut?


.
Yep, same experience here with BG and GB. Shocked
I stopped ordering from both last year. Wink
.
mortuus
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just cancel the order, who buys from GB anyways these days ? this lights not available on banggood then ? usually no problem with shipping there if in stock.

...where Frugal meets with Flashlight!

              つ ◕_◕ ༽つ

Henk4U2
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To me the title of the thread is a pleonasm.

Like a round circle, the hot sun, wet water, green grass, a wooden tree, and for ever and ever.

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

Lumeniac
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i`d be surprised if Gearbest survive 2021 with such attitude to customers

they`ve stolen around 65$ from me, so i`d be glad to see GB disappear

 

zoulas
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I fell into the trap, they were $1 less then anyone else.

Lumeniac
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i remember ordering large backpack from them for review. parcel included some other stuff.  NO backpack. 
they tried to persuade me that they had sent it and it was stolen.  their own invoice got overall weight of what really arrived. so they simply didnt sent it. 

 

i got video with unboxing, i got their own invoic with weight of parcel what i got.   

it took me like week of here and there emails to finally "ok, we know we sent it, but you are good customer, we`ll resend it"

 

 

sb56637
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Thanks for the reports. I just gave them an AVOID rating:
https://budgetlightforum.com/node/30597

Budget Light Forum ...where Frugal meets with Flashlight!

Rusty Joe
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Really sad. I’ve had nothing but good luck. But these tactics are simply unforgivable. And there are many complainers.

Notmyrealname
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Had 4 orders with GB before giving up. I’m lucky I still have my tablet PC because as I tried to deal with their moronic CS on each order I had a strong urge to smash it against the wall out of frustration.

I feel sorry for people who don't have a hobby or interest to escape to.

zoulas
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For the record, they just gave me a refund for items they did not ship.

Paul321
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zoulas wrote:
For the record, they just gave me a refund for items they did not ship.

Would you buy from Gearbest again?

Paul-

sb56637
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zoulas wrote:
For the record, they just gave me a refund for items they did not ship.

Did you get a refund, or a credit to your GearBest account?

Budget Light Forum ...where Frugal meets with Flashlight!

zoulas
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Refund.

I am thinking they may have scouts on these forums.

raccoon city
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Speaking of which, did Gearbest pull their ads from BLF?

I haven't noticed any of their ads for a few days now.

sb56637
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raccoon city wrote:

Speaking of which, did Gearbest pull their ads from BLF?


I haven’t noticed any of their ads for a few days now.

They stopped a long time ago (while their service and business practices were generally still acceptable).

Budget Light Forum ...where Frugal meets with Flashlight!

raccoon city
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sb56637 wrote:

They stopped a long time ago (while their service and business practices were generally still acceptable).

Oh, okay.

I thought they still had ads when I created the following thread ten days ago, but I guess not.  :THUMBS-UP:

https://budgetlightforum.com/node/76935

Hank33
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I heard about them about a year ago. I never did go to Gearwest. Actually I did go there one day. It was after lunch and as I was getting up, I glanced at the app on my phone for a whole 12 secs!
Lux-Perpetua
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I have already turned away from Gearbest for good, see my explanation here. Now, you guys have talked me into even removing their apps from my phone and tablet. Big Smile

Hank33
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Oh good you’re cleaning your apps. I was an app hoarder once. Never again I tell ya. Everyday is like using a fresh install phone now! Big Smile

Lux-Perpetua
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Actually, I did not try yet but I hope it was that easy to wipe my entire account at Gearbest (including e-mail address, shipping address, payment credentials, ...).

They still keep bugging me with mystic gift announcements and that my so precious GB points will soon be rescinded. What's the point in living if I do not finally redeem all my GB points? Big Smile

Henk4U2
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Yeah. You can check out any time you like. But you can never leave!

A thing I noticed when (merger issues) I was forced to go to another provider, was that most sellers are reluctant if you want to change your email address. A few years ago BG would allow it, but GB was always very firm. No change possible: please open a new account. So your email address is the lifeline between GB and you. You can either terminate your email address or put GB on the spam list

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

Lightbringer
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Seems like they’ve become the new Radio Shack. They used to fill a niche, and fill it well (that’s what she said…), but then wanted to “branch out” into pricier stuff like phones, tablets, etc., and tossed their core group under the bus.

They also were pretty straightforward, but then got into hooks and gimmicks. “Points”, “wallets”, which turned from enticements into refund-methods instead. (RS used to have almost nothing when b&m other’n battery-cards and free flashlights, then online at least offered free shipping over 25bux, now only with “free shipping on orders over 25bux” week, etc.)

Neither one was too annoying with emails, like once every coupla weeks at most, jut as a reminder that they existed, but now they’re begging to be shitcanned as spam with their daily garbage.

And look what happened to RS.

GB was formed… when? Mid-2010s? They keep screwing with customers like that, they’ll be out of business just like RS is begging to be.

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Patu
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Lightbringer
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I remember when I used to have 2-3 GB orders in the air at any given time, even little crap things like 50¢ usb lights. Then no more good deals, all sorts of hijinx being pulled on people who kept ordering, etc.

No idea when was my last GB order, but nothing was worthwhile anymore, so I just stopped.

Big surprise they’re going under?

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Catnap
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I stopped ordering from GB after they scammed me and Sunnysunsun with their GAW..