Imalent MH06 Customer Service

8 posts / 0 new
Last post
DB Custom
DB Custom's picture
Offline
Last seen: 2 hours 43 min ago
Joined: 01/13/2013 - 22:28
Posts: 20809
Location: Heart of Texas
Imalent MH06 Customer Service

Hey Everybody!

I just wanted to give a shout out to Imalent for fixing a problem with my MH06. The center XHP70.2 decided to quit working. They had me send the head only to Canada via a UPS shipping label, replaced the head promptly. I was asked to pay $10 to help offset shipping which I was happy to do.

Light works great again, Kudos to Imalent for their excellent customer service!

zoulas
zoulas's picture
Offline
Last seen: 1 hour 10 min ago
Joined: 06/01/2020 - 08:35
Posts: 2838

This is the way companies that want to stay in business and keep their customers need to behave.

There is fierce competition coming out of China.

Camaro
Offline
Last seen: 1 hour 34 min ago
Joined: 06/27/2021 - 12:48
Posts: 251
Location: Ontario, Canada

It’s nice when people acknowledge good customer service, and just as good to hear it is still around! Crown

NeutralFan
NeutralFan's picture
Offline
Last seen: 8 hours 54 min ago
Joined: 03/20/2014 - 19:22
Posts: 2145
Location: Wisconsin, USA

Glad Imalent was able to fix it with minimum costs to you. Thumbs Up

I’d rather use my flashlight around the house than turn on the lights.

bobvoeh
bobvoeh's picture
Offline
Last seen: 36 min 12 sec ago
Joined: 09/21/2021 - 23:29
Posts: 539
Location: Florida, United States

Nice. Good to know they stepped up and stood behind their product.

pennzy
pennzy's picture
Online
Last seen: 4 min 57 sec ago
Joined: 12/10/2017 - 19:45
Posts: 4611
Location: United States , Pa.

Good to see you posting DB.

freeme
freeme's picture
Offline
Last seen: 19 hours 31 min ago
Joined: 11/14/2013 - 22:00
Posts: 11259

It is great to see old BLF members dropping by again. cool

1thedeals.comyoutubeAstroluxNealsgadgetsolight

DB Custom
DB Custom's picture
Offline
Last seen: 2 hours 43 min ago
Joined: 01/13/2013 - 22:28
Posts: 20809
Location: Heart of Texas

Freeme, I resemble that remark!