rost333
(rost333)
129
Deming tried to implement it in US and was in big favour of performance review, but… Americans turned it into tool to measure individual performance and Deming was talking about process performance and continuous improvement.
Employee should be able to do ONLY what process requires and demands, nothing more nothing less. If something can be done better, cheaper or faster - the process should be changed.
This philosophy is too far from US individualism but pretty close to Chinese philosophy of collectivism.