Pete7874
(Pete7874)
20
At the time of order, were you given an indication of by when the package is going to reach you? Have they guaranteed a certain delivery date? Are you past that date now? If so, contact their customer service.
I did come across several sellers that advertised their products as “US based”, but in reality, I believe they were forwarding goods from China to some US warehouse/facility, and then shipping from there, so the product would sit in “Shipped” status for a number of days before there was any activity. Still, I got the product by the promised date.
In my experience, dealing with multitude of online vendors and ebay sellers, when the status changes to “Shipped”, all it means is that the seller created a shipping label and a tracking number was assigned. It does not mean that the package was handed over to the carrier nor started moving.