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My experience was similar. I purchased a Bushnell flashlight, it died, I contacted Bushnell support. They initially acted as if they would honor their “LIFETIME LIMITED WARRANTY”, I shipped the flashlight, …and then months later received a cryptic email indicating that they had received the flashlight and that no repair was necessary. They shipped the flashlight back to me with several documents, my initial excitement was quickly crushed when I discovered that not only had my flashlight NOT been repaired, but that they claimed that my “product falls outside of the warranty period”, …ok, we obviously have different definitions of “lifetime”, and no, I did nothing to violate their terms of their “LIFETIME LIMITED WARRANTY” …but they also included another document trying to claim that the flashlight wasn’t a Bushnell product, at least as far as the warranty was concerned (strange, as the name “Bushnell” is clearly printed on the product, and packaging) …and suggested I contact “Insight 2 Design” for repairs. …and yes, apparently Bushnell does have a relationship with Insight 2 Design to manufacture some of its products. To add insult to injury, Bushnell also directed me to their website and suggested that I buy a replacement product from them.

now, in all fairness, the new packaging for basically the same flashlight, Bushnell Pro 400 (mine is actually a Pro 350) for just under $50, indicates a “ONE YEAR WARRANTY” (they must have learned from their mistake), …so if you think $50 is a fair price for what is essentially a “one year” disposable flashlight, …Bushnell might work for you.