Bushnell Quality and Customer support very bad

Ha! Funny you mention this.

Someone I know bought a light at WM a coupla months ago, started crowing about how many lemons it spits out, etc., but it croked a short while ago, flickered and not much else. Did the usual “snug up the retaining rings, if any” advice, still no joy.

He called me, cackling how he finally got a replacement after the company pretty much blew him off as far as any “warranty”. Went back to WM, bought another light (similar, but not exact), and right there in the parking lot unpacked it, tested it, and once he was sure the new one worked, boxed up the old light in the new box, and returned it. (I should ask if it was a Bushnell.)

They (return desk or whatever it’s called) just unpack the box to make sure the main goodies are in there (and sometimes not even, amazingly), then shove everything back, dump the box in a huge bin, and process the refund. Probably wouldn’t notice any diff between a FireHatchet 1200 vs 1500.

Dirty pool, I know, but he’s pist at the company. Can’t say I blame him.