Convoy v10 driver running problems

hi all im relativeley new here and need to make some question to the more experienced guys,
i have two diferent aplications of Convoy v10 driver with xhp70 led and recently both of them
run a cuple of seconds and turn off only when temperature is cold like 10*C or below
some time they turn off and reset to the lowest settings and some times just turn off,
i have removed the thermistor to one of them and it doesent seem to be the problem,
this only happens only when is cold on normal remperatures like 18-20*c or abow it runs normaly
Link to the Driver
if any help or any idea of why is this happening i would appreciate it

Did you try other type of batteries?

yes i have tryed many, 22650,18650