[EU] Free Cometa with BLF A6 or ThorFire TG06S

1stein · 2019-02-15T17:47:38.000Z

My 2 orders are still on ‘back order’ status. Insane…

gisewhcs · 2019-02-15T17:58:11.000Z

Mine, too!

neBstress · 2019-02-15T19:54:18.000Z

Yep mine are still on back order as well

Goodfellafin · 2019-02-15T20:01:06.000Z

I enquired about my order and they said it is out of stock. So i cancelled whole order. Cometa & thorfire.

joechina · 2019-02-18T18:27:58.000Z

Order Date: 2019-01-27 13:42:52

Status: Back Order

Cula · 2019-02-19T06:20:31.000Z

joechina:

Order Date: 2019-01-27 13:42:52

Status: Back Order

Same here

1stein · 2019-02-19T12:32:23.000Z

This is really ridiculous. Over 3 weeks waiting and still nothing. No matter how this ‘play’ will end, the bad taste will remain for long…

Henk4U2 · 2019-02-19T12:41:57.000Z

This is like a big stare-down before a boxing-fight. He who blinks first has lost.
First they promise you a light. Then nothing. Next they promise you partial compensation. Guess what?
Or you cancel your order (like I did). And they walk away, scot-free.

1stein · 2019-02-19T13:35:15.000Z

Henk, you are right but… At the end more customers will turn away from them. Playing such tricks on customers usually kills the business.

PS:
Just to share my dissatisfaction with you.
Sine Jan 29 I’ve made 9 orders of which:
3 = back order
4 = processing
2 = shipped

It keeps me seriously thinking of turning away from BG (like I did with GearBest since too many orders did not arrive and were not refunded. Last year I’ve made 66 orders on Gear, this year: 2)

USA · 2019-02-19T13:38:06.000Z

Turns out that my purchase never made it out the BG door either. Missed several emails, but effectively everything is on backorder. Will probably cancel the order and forget about bg for a while.

Serlite · 2019-02-20T16:01:50.000Z

Oh no, it seems my own negative outcome from their “gift” initiative (documented under Buyer Beware: "Gift" Items on Banggood.com) wasn’t an isolated incident after all.

I really really wish the people at Banggood had chosen something, anything, else to do with the old stock they were trying to move. A raffle, a giveaway, even just auctioning them off on eBay would’ve garnered more goodwill than this misguided sales effort. I’m exploring other options too these days, this was a horrible first shopping experience with them.

Eleziel · 2019-02-20T19:24:22.000Z

Serlite:

Oh no, it seems my own negative outcome from their “gift” initiative (documented under Buyer Beware: "Gift" Items on Banggood.com) wasn’t an isolated incident after all.

I really really wish the people at Banggood had chosen something, anything, else to do with the old stock they were trying to move. A raffle, a giveaway, even just auctioning them off on eBay would’ve garnered more goodwill than this misguided sales effort. I’m exploring other options too these days, this was a horrible first shopping experience with them.

Selling the remaining stock is fine, they just need to fix their system so that they can’t get more orders than they have stock

Serlite · 2019-02-20T19:33:56.000Z

Eleziel:

Serlite:

Oh no, it seems my own negative outcome from their “gift” initiative (documented under Buyer Beware: "Gift" Items on Banggood.com) wasn’t an isolated incident after all.

I really really wish the people at Banggood had chosen something, anything, else to do with the old stock they were trying to move. A raffle, a giveaway, even just auctioning them off on eBay would’ve garnered more goodwill than this misguided sales effort. I’m exploring other options too these days, this was a horrible first shopping experience with them.

Selling the remaining stock is fine, they just need to fix their system so that they can’t get more orders than they have stock

I agree, the main issue in this case was that their current ordering system (which by deficiency or design allows for ordering beyond set quotas for products) didn’t interact well at all with a promotion for limited items that couldn’t be replenished after the fact. I reckon their sales team may not have foreseen the fallout from what seemed like a good idea on paper, though it’s not like this is a new problem…just a new manifestation of an old one.

mm166 · 2019-02-20T21:22:24.000Z

I’m sorry to hear that. I got my order, for me everything is good, also no problems with a Cometa…

XXX-Man · 2019-02-25T19:52:49.000Z

I just requested refund. All of you waiting for lights to be shipped should also request refund.

It’s clear we won’t get our items. Banggood won’t even respond to me anymore and last answer was:

We expect the new stock of this product to arrive around 2019-01-28 .

And they sent me this 5 days ago, on 2019-02-20, so they don’t have a clue what are they doing.

And don’t accept any *, if they offer something else than direct money back don’t accept and if needed open paypal case.

Cula · 2019-02-25T20:06:33.000Z

I requested a refund 7 days ago and no answer from BG. Today I opened a paypal case.

Chatika_vas_Paus · 2019-02-27T12:52:44.000Z

I asked today in a live chat when my order will be sent. The support agent replied that they only had one available piece of Cometa. I have decided to cancel this order and I advise you the same.

I think it is more than sure that no one will receive these flashlights

Gofer · 2019-03-03T08:23:29.000Z

Any chance of shipping two sets ? A6 + Cometa and TG06S + Cometa ?
Still “Back order” ….

XXX-Man · 2019-03-03T09:33:24.000Z

I don’t think any backorder will ship. I requested refund.

Gofer · 2019-03-03T20:35:22.000Z

I’m still fighting with BG.
They splitted my order with Xtar charger + free Niwalker and next cancelled gift …
For parcels with A6 and TG06S (+Cometa’s) I will fight until the end.