Coscar
(Coscar)
12001
I know this has been asked before but I could not find a definitive answer……. will the FW3A SST-20 orders after 6/12 come with the newest version of Anduril?
Neal
(Neal)
12002
sorry
it is the 05-22 version
not the latest version
the driver already finished before we get the news.
XXX-Man
(XXX-Man)
12003
Victor is from Lumintop.
Pocket color means pocket clip color 
Neal
(Neal)
12004
also confirmed, the clip will be silver in the future.
sb56637
12005
Any estimates at this point on the throw (in meters, for my simple mind) with the SST-20 and whatever optics will come with the production version?
Tixx
(Tixx)
12006
Plus add to that this light came with a huge amount of potential immediate sales.
Lexel
(Lexel)
12007
I wish the light had a bit more thermal mass, like 8 or 10mm thick shelf
I like it the way it is, I have other Flame Throwers’ but only a couple of sane pocket lights, the FW3A met and exceeded it’s design purpose and then some, you just can’t beat it for the money, no way no how…
Ventsi
(Ventsi)
12009
Guys, sorry to hijack the thread but this guy Neal is not responding to my emails and I need to contact him.
Long story short - after 33 days of waiting I got a defective FW3A - one of the LEDs is not working. Asked Neal what to do, he wanted a picture, I provided a picture, he sent me a tracking number (supposedly for a replacement device), but when I checked it a week later turned out it’s my OLD tracking number from my original order. Since then Neal is not responding to the emails I send him for about a week now.
Umpi2000
(Umpi2000)
12010
Thanks Neal for providing the correct information about all these optics and lens issues so that everyone can relax and make educated choices and comments going forward.
The users on this forum are pretty lucky to have a guy like you looking out for us Neal!

It’s not very encouraging, but just keep emailing him. It’s been 50 days and I still haven’t gotten a light, including about 5 of my emails that were ignored. He sent me a new tracking number a few days ago, we’ll see if it gets here.
The general consensus is that he will eventually stand by the product and make it right, just be prepared for LONG delays and a lot of emails that will be ignored.
JasonWW
(JasonWW)
12012
Not true, sales potential was unknown when the project started. If the design had gone in a different direction, interest could of been lost and the project canceled. There is always a certain amount of risk when starting a new project.
xevious
(Gary)
12013
I have a 20th Anniversary Citizen Attesa with domed sapphire crystal. It has been bumped a number of times over the 10+ years I’ve owned it. I can see only one very slight scratch on the crystal when observed up close.
I find the domed lens effect appealing. It actually magnifies the labeling on the inside rim for easier viewing.

JasonWW
(JasonWW)
12014
The goal was to make it short, small and light for every day carry. The fact it has a really strong Turbo mode is kind of secondary.
That’s why it’s recommended to use a high capacity battery and not high drain. You get a bit slower heat build up.
I see your light is modded using 3 x Samsung LH351D 5000K emitters. What battery are you using?
Cool video BTW.
JasonWW
(JasonWW)
12016
That’s definitely high drain. I don’t have any high capacity non protected cells, but if you do, it would be neat to see the effect on Turbo. Theory says it will pull less amps which means a bit less lumens, but longer Turbo run time. Probably not much more, maybe 10 seconds more? I think you got 16 seconds?
I got 15 seconds using a 30Q. Maybe a high capacity cell will only extend it 6 or 7 more seconds?
(Also keep in mind the ambiant temperature might need calibrating)
cabfrank
(cabfrank)
12017

JasonWW:
Not true, sales potential was unknown when the project started. If the design had gone in a different direction, interest could of been lost and the project canceled. There is always a certain amount of risk when starting a new project.
Interest could have been lost if the flashlight wasn’t at least similar to what was intended. There was, however, a huge pre-release interest list, most of whom were going to buy. That doesn’t happen very often with new flashlight releases. It is a huge leg up on just a regular new flashlight introduction. It absolutely does come with a huge amount of potential immediate sales.
Trevit86
(Trevit86)
12018
In addition to offering an immediate refund, an acceptable solution in my muggle opinion would be to offer to ship the lights in 48 or whatever hours with the inferior parts, then ship the additional advertised parts at no charge when available. As it is, buyers can either accept the inferior parts to get their light in a month after being shipped in 48 hours, or wait to get anything at all in two months with what was promised at the time of purchase. How is everyone jumping for joy? Am I missing something? Am I retarded?
So I wonder how long it will take to cancel orders? I would think that’d be the easiest way to keep from alienating people who aren’t familiar with how slow this shop is. I get that the inferior parts issue isn’t the shop’s fault, but it sounds like the shop is having trouble keeping up with customer service unrelated to this issue. I suppose in a day or so I’ll just open a case with PP? ¯\/¯ I get that this isn’t amazon but come on.
At the very least they need to remove this from their page because they absolutely do not reply, much less “immediately.”

How many people have waited around their computer because they thought they’d get any kind of reply from that thing?
lol, he will reply back to you almost immediately if you reach out to him during his normal business hours.
teacher
(teacher)
12019
In addition to offering an _immediate_ refund, an acceptable solution in my muggle opinion would be to offer to ship the lights in 48 or whatever hours with the inferior parts, then ship the additional advertised parts at no charge when available. As it is, buyers can either accept the inferior parts to get their light in a month after being shipped in 48 hours, or wait to get anything at all in two months with what was promised at the time of purchase. How is everyone jumping for joy? Am I missing something? Am I retarded?
So I wonder how long it will take to cancel orders? I would think that'd be the easiest way to keep from alienating people who aren't familiar with how slow this shop is. I get that the inferior parts issue isn't the shop's fault, but it sounds like the shop is having trouble keeping up with customer service unrelated to this issue. I suppose in a day or so I’ll just open a case with PP? ¯\_(ツ)_/¯ I get that this isn't amazon but come on.
…. …….
So you don’t find either of the three (3) options satisfactory. And even though one option is a refund, you say… “I suppose in a day or so I’ll just open a case with PP?”
Wow… that is impressive. :person_facepalming: …. Please recognize the extreme sarcasm in that statement of mine.
Why would you do that?? Just to show you can? … Why not just put your ‘big boy panties’ on and ask for (and get) the refund that was/is offered??
Now, as far as the three questions you asked above….
1. “How is everyone jumping for joy?”
- Because three very acceptable solutions were offered to this unfortunate situation.
2. ” Am I missing something?”
3. “Am I retarded?”
Trevit86
(Trevit86)
12020
“lol,” huh. Interesting that this is your very first post, whoever you are.
Not only is Tidio capable of being scheduled for offline mode to let people know you aren’t available at certain hours, there is no information on www.nealsgadgets.com letting people know when “his normal business hours” are. Literally, the only contact information on that site is the email address which I’ve emailed a couple of times with no response.
Well im not aware of what Tidio is capable of but thanks for informing me, good to know. My name is Trevor, been meaning to join this forum for a long time, been a member of CPF since 2003. I have had very good experience with Neal and I think the options he has given us is great!. Also I reached out to him through facebook messenger option in the past during his bushiness hours overseas and he responds to me pretty much immediately, im sure it depends on how busy he is but I have had good luck that way.