I think I’ve told you about my issues with German customs before. Every package I send to Germany is delayed by them no matter what I do. I fill out the customs form online with the correct tariff codes and pack everything with commercial invoices in the mailing pouch and inside the box, then I get frantic calls from UPS because customs officers have rejected the paperwork, or the customer gets a call from the customs office claiming there is no commercial invoice. I gave up sending packages EMS because they’re held up in customs longer than air mail. I ship all over the world on a regular basis, and Germany is the only destination where I’ve had any significant issues with customs. I basically count on every single package to Germany being held up one way or another and make arrangements in advance with customers who need products sent by express courier.