What a shame! It is a long story and so complex!!!
Few hours ago, Wildcat emailed that he found out a thorfire charger are matched in our SP31 parcel. And now another one—-SF36 get a thorfire charger. It is a horrible. But we did made mistake when the charger’s manufacturer sent 2000pcs of 18650 USB charger in April. Today we checked every piece of USB charger left in our warehouse, these are “the rest 976 pic are Thorfire chargers”!
We have contacted Thorfire’s manger Barry about this and both sides will negotiate about the compensation fee. And charger manufacturer also will make compensation to us. And we also like to do refund for our testers or customers if you did not want the charger, so please feel free to contact us.
Honestly speaking, words as gun. But I 1000% sure that “Sofirn is the only brand which belongs to a manufacturer” and have none of relation with Thorfire directly.
1, If thorfire was just a different name of Sofirn, I guess that my boss would be crazily joy. As we all known, it is become harder and harder to establish a new brand. 3 years,5 years,10 years or even longer to make customers know it, right? The info shows that the thorfire is also 4 years old and your guys love it and even order Q8 from thorfire, right? Yes, we wish sofirn were thorfire from this aspect.
2, No manufacturers can manufacture all material by themselves. For example, we purchase aluminum, bases, CREE LEDs, clips, batteries and O-rings, ect. from other manufactures except flashlights. It is industrial chain. For example, we ordered clips from a first-class clip manufacturer who offers clips for Fenix and Nitecore. We order 18650 or nimh batteries from a battery manufacturer who offers batteries for EBL… I made sure that Sofirn order the similar 18650 charger from one manufacturer who always offered good service and products.
3, We would like to offer affordable and quality products for customers like Convoy or even Fenix. Innovation and high quality stands solidly behind Sofirn. Hope all friends can focus on the products and welcome to get your good feedbacks and suggestions to assist us to get better.
Thank you so much and have a good time in Forum.