Please note that our offices will be close December 23rd - 27th and January 1st with very limited support during these times. Have a very Merry Christmas and a safe and happy New Year!
Shipping:
Q: Can you ship to my country?
A: Technically, we can ship any item to any valid address in any country in the world. If there are issues, we will let you know at the first opportunity.
I’m right here There have been a lot of changes (some cosmetic) that are going on such that I’m being kept super busy. My role has changed slightly as well.
EDIT2: Tried ordering the Fenix E21, wanted to proceed to checkout with Paypal but it shows that the seller does not ship to my country (Malaysia), so does that mean I cannot order from HID Canada?
Tried to order a MC11, but shipping to the US was $17 on a $22.50 light. Canceled that deal. lol So, If your in Canada or are gonna order a huge order, that would be a heck of a deal.
Thanks for the tip.
I wanted the Fenix MC11, but guess what, the shipping charge is about $18! Pretty much wipes out the 50% off. Anybody know of a similar light that possibly has a magnet so it can hang onto metal, for a budget price. Here is a link to the light I am referring too. Thanks.
To those posting about international shipping (outside of Canada). We entertain US orders though the shipping is no longer free. The unfortunate fact is shipping outside of Canada (even in Canada) has gotten prohibitively expensive. We wouldn’t be able to offer a competitive price (without MAP advertising cutting us down), or good after sales service (being “international”). Your local supplier will be better equipped to help you.
I hear you now say… but shipping air packet is just $5, 6, or $7! Yes and no. If we ship it “as-is”, there is no protection for the buyer or the seller. That is, if it gets lost either legitimately or “by accident”, there is little recourse for the seller although the buyer is usually protected (regardless if PayPal or standard card). For that fact, all our orders are shipped with some form of tracking.
It is about time we have a store that have good price locally!
If you could see all the crazy shipping cost from the USA I had to face over the years, sometime it is ridiculous.
Last one I checked for 10$ pelican micro case, they where charging between 73 and 121$ US to ship here lol
I missed that message. Yes, when we switched over from the moldy old software, we couldn’t risk bringing over the moldy old data as well. As far as I know, the information is there sitting on a virtual server or something else technical they call it. We can get to it but it’s not live.
Haha. That is awesome. I was let down too. But hey just happy to know some fellow flashlight freaks can get a great deal. I have been eyeing that MC11 for a while. I hope they sell a bunch!
Funny, I was so excited checking out I almost missed the shipping (not to mention dyslexia makes me read things closely). I get flamed sometimes on forums cause I ask a question that has already been answered. Lmao I just blow things off now. Hahaha
I would be willing to pay $5 US for non tracking. But having delt with a few screwballs on the web I can appreciate why they only do tracking.
Good luck y’all