KY, you say? Sounds like International Bridge. They have a sort facility in Hebron, KY. From there, they hand your package over to USPS. They and some other companies have tracking numbers that are not as common as others, or their tracking system is not compatible with tracking sites, such as 17Track. It’s also possible that GB assigned a USPS number to the package, as well, and entered it into your order’s tracking field. If that was the case, GB would be unable to display any tracking update until USPS scanned it.
I just checked a GB order I had that went through International Bridge. I live in NC, and the travel time to KY is pretty much the same as yours, plus two days for USPS delivery. Unless you pay extra for shipping (not the $1-2 option, but the $10+ option) the delivery from China will average 2 weeks.
As far as waiting 17+ days, it happens. Not often, but is occasionally occurs. The biggest cause is usually a spike in volume at either the outbound or incoming port’s customs office (I can recall at least one package that spent three days at JFK before being cleared). You might have to do a bit of Google detective work to find out were to track your package, but it’s most likely still on it’s way.
ok… well I def agree with the order and forget it attitude, but at what point do you say something? I’ve been waiting for a small light from gearbest for 6 weeks now and have a few others in the queue that are getting to that 3-4 week mark.
I've had packages sit at customs waiting to be picked up by FedEx for 5 or 6 days...
In those cases it was the fault of FedEx... They assume FedEx smartpost is their cheapest shipping and it gets the least attention... Their customer service actually told me that.
I canceled my Amazon FedEx shipping account after that and now only use USPS or UPS.
Problem is that I can't control who the shipper from Asia uses so I'm still stuck with that.
If I can, I choose ePackets on AliExpress. They usually get to me in Seattle in 10-14 days. The tracking is typically a couple of days moving in China, a week or so in a black hole between continents, and then USPS from an international shipping center to my house. Often though, the cross-country journey only gets updated at about the same time it actually gets delivered.
For gearbest, I’ve tried paying for small upgrades, with generally poor results. Mostly I’ve been taking the cheapest/free option, which seems to be Azerbaijan Post right now. I get tracking numbers, but no tracking info, at least not yet.
depends where u live, for me no my first order didnt even arrive 1month+ waiting so had to get refund, guess it got lost, but gearbest or ali or ebay never failed me, so it depends where u live in the end.
Kind if happy you are not on interest lists for BLF specials I am involved in
Pick two:
Cheap
Fast
Good
Can’t have all three though sometimes I have seen fast as bonus, it is just not something one can count on
Too bad you didn’t go for the biscotti Convoys as was advised to you in your other topic.
It is like you bought a car with basic option and motor and then complain while you could have had the full package for just a little extra.
I have learned to treat orders as a fire-and-forget scenario. I get a nice surprise in the post box now and then, no telling which order it will be.
I have only received one of the 8 orders I placed in August, and 1 from 11 in September, yet from past experience everything arrives eventually, so I don’t even order with tracking anymore unless it is risky or important.
Well, got an email from Aliexpress that the order had been delivered but I don’t have it so I looked into the tracking and discovered that it had been delivered back to the manufacturer. Now that’s what I call wonderful service.
Now all I have to do is get a refund. Not a lot of money so I’m not going to sweat it, I’ll just consider it a lesson learned, I’ll stick with products I can source in the US from now on.
At least everyone now knows where the shipment is. Wish you luck sorting it out; the incoming (returning) mail area in these warehouses can’t be easy to handle either.
This is excellent! Good sample size to have an authentic understanding of the reliability.
My Excel sheet covers a total of 466 orders across AE, Gearbest, BG, and eBay over the last 2 years.
As of yesterday exactly 5 orders didn’t make it in that time frame and 1 order was not exactly as described. All refunds 100% received.
You can “track” it with track17 or track24 or one of those, but it’ll only show as far as “in United States, the transfer of customs” or something like that. After that, it gets handed off and the customs-message is the last one updated.
I got a few from AzPost that way already, but a bunch more still “in customs” that might be a day away or a week away, no idea.
I would say it is less frustrating, even if it’s not much faster. My BangGood orders tend to arrive slightly faster than Gearbest, but it isn’t the shipping times that are different. Rather, BangGood seems to get most orders processed and out the door within a day, while GearBest can take almost a week to get an item shipped.
The big difference is that I have been able to track BangGood orders even while they are still in China and see when they leave for the U.S. But GearBest’s tracking numbers generally don’t work until the package arrives in the U.S.
So in that regard, I prefer BangGood because there is the peace of mind knowing that the package hasn’t gotten lost or anything.
I’m done too with GB because of theirs presale policy and customer sevice.
They try to negotiate and take advantage of you even the problem is obvious and well proved.
Still buy on Alie ,they only have a real purchase protection , slow yes ,but efficient.
I meant quick, good and CHEAP.