41

First time around I sent Shellen a pic of the defective LED, this time around I could make a video and just give it a try to see what she says, thanks. I did send her a message about the second head so I'm expecting a reply by Monday hopefully. My guess is she's going to ask me to pay to ship it back to them and they will replace it again, but you never know.

42

I must admit that - despite its flaws - I have felt quite attached to my DT70 since I bought it last year. Yes, the display is disappointing and pretty much useless, and the premature charge termination makes internal charging more of a gimmick than anything else. But I just can’t help feeling impressed by its output every time I use it, and it’s even one of the few lights where I don’t mind the cool white.

On the other hand, I need to sell a few lights, and it seems that I should be able to get nearly as much for it on ebay as I paid myself. I was a bit undecided at first whether I really want to let go of it, but knowing that Imalent engages in some of the immoral practices that I’ve read about on here, has made that decision easier. It’s actually my most powerful light at the moment (even if they overstate the output - something else that makes them less sympathetic than some of their competitors), but it’s easy to figure out that there will be something twice as powerful for less money soon.

43

@flying Luminosity. I know how you feel. I'm still very attached to my DX80 as, even with the defective led, it puts out an overwhelming amount of light. It's pure fun every time I turn it on, but quite a bummer getting two defective heads in a row.

44

@moderator007

Point taken - thanks for setting me straight.

When I thought about it again, after reading your post, I realised that I only ever buy things from AliExpress, EBay or sites that let me use PayPal. The one thing they all have in common is access to a reasonable dispute resolution system with real teeth.

I’m fine with contacting a seller once to ask for a problem to be solved, and then starting a formal dispute if they get awkward about it. It only takes a few moments, and if the dispute doesn’t go completely my way (I have to pay return postage, for example), well, I tried and I leave it at that.

I wouldn’t buy from those sellers if I didn’t have those safeguards, because there’s no way I’d let myself in for twelve rounds with a seller who knew that they could just stall until I got fed up. As you say, that’s just not worth it.

45

My sentiments, exactly :expressionless:

46

Any update?

47

They never replied back when I emailed them that the second head was faulty. I kind of figured they would not reply and can confirm Imalents 5 year warranty is just writing on paper with nothing backing it. There is good news though as I finally got the second head working. I kept it on 13,000 lumens a couple of times and let it step down and the faulty led finally came back to life and stayed there and is still working as of today. No matter what I try with the first head, the one led remains only half lit.

48

Let’s generate a positive side:

- you paid around 220,- US§ for the first DX80

- you paid around 120,- US$ for the second head

  • you got 23% back from Gearbest

So we are at a tot of less then 300,- US$ for one DX80 and an additional head.

After doing the burn in, you have:

- one DX80 completely working fine

  • one DX80 head working at 94%

From my point of view you made a perfect deal…

:wink:

49

Depends how you look at it. I wouldn't buy from them again.