OK… I’m not being stereotypical, it’s just my luck anytime I have a problem from something purchased in China or dealing with a business who’s customer service is of like ethnicity; I always manage to get the run around for as long as humanly possible……but that’s just me…! That said, I got the typical and expected beat around the bush response from BANGGOOD, and just to clarify why I say, “beat around the bush…” is because I already answered these questions in the 1st and second email with pictures attached…! It goes as follows “Thank you for your e-mail. We are sorry to hear that the item(s) you received for your order was lost. Is there any trace of the parcel being opened? Could you please take some photos of the empty parcel as well as of the shipping label? We also suggest you check the weight of this package and contact your local post office to request an official document stating what happened to your parcel and its actual weight. We will launch an investigation on this issue and provide you with a solution at the soonest. Picture is corrupted and we cannot view it, would you mind sending us again?

So, after 1.5 hrs of waiting to speak to USPS tech service. I found out my item was shipped and weighed in at 15oz or 0.15lbs! I put my box with what was in it on my little scale and wouldn’t you know… It came in at 14.470Oz…

Also, I opened a service request for USPS to do an investigation to have on record… I’m doing whatever I can to cover my ass while there’s still time… I will not be responsible for purchasing an empty box… At least one at this price…!

Tom E… From my understanding this was shipped from BG empty, or, could USPS not have known the actual weight when or before it was in customs…? I have no idea how this works…