Have you guys heard of this. Is it gonna affect anything much?
Official Notice to Consumers regarding JETBeam Brand
From: Shenzhen Jetbeam Electronic Technology CO., Ltd
Website: www.jetbeamlight.com
Address: Dunbei industry park, Longhua, Bao’an, Shenzhen, China
Tel: +86 755-27523445
Fax: +86 755- 28175738
To: All JETBeam consumers
Dear JETBeam consumers,
Firstly, we thank you for all of your support for JETBeam.
As we officially informed before, since SYSMAX has gravely violated the agency rules by 1) misleading dealers & consumers and confusing the ownership of JETBeam; 2) registering JETBeam trademark in EU and Australia purposely; 3) intentionally restraining the order quantity of JETBeam and raising prices for high profit; 4) falsely claiming JETBeam stockout while promoting and selling their own brand instead; 5) big overdue payment to Shenzhen Jetbeam, as JETBeam brand owner, designer and manufacturer, Shenzhen Jetbeam Electronic Technology CO., Ltd officially announce from 5 Aug, 2012, SYSMAX will not be the agent for JETBeam and we will manage JETBeam directly including R&D, manufacture, marketing, sales and warranty.
For the warranty, more details are as below:
1. After JETBeam company directly sell Jetbeam products, Jetbeam will provide easier, more reliable and speedy after-sale service directly to distributors instead of via SYSMAX;
2. Dealers will be responsible for end users. End users should contact the dealers or distributors from whom they bought JETBeam lights for warranty support with Warranty Card and either a trade invoice, receipt or the trade number provided by the internet retailers. Jetbeam will provide our authorized distributors with the technology and parts to service our lights.
3. To improve our service quality and speed, we will offer some spare parts to distributors for usual service use.
Shenzhen Jetbeam Electronic Technology CO., Ltd
3 Sep, 2012.
