Sijaro
(Sijaro)
901
Hey lightlovers,
I am more than halfway through a hitherto unsuccesful dispute in Aliexpress for a full refund. Can anyone advise on what arguments to make?
The situation is the following:
LiitoKala Official Flagship Store on Aliexpress sends out four lobed batteries instead of the hopefully genuine three lobed 35E batteries which were shown in their photo's.
The product description says "1-10PCS Liitokala 35E original power 18650 lithium battery 3500mAh 3.7v 25A high power INR18650 for electrical tools".
(I had also selected free postage but they surreptitiously changed it in a postage with the same cost as the batteries without my noticing at checkout: my bad but their foul play).
The argument I have made is simply that the product is not as described in the photo's (4 versus 3 vents) and that this is not a matter of mere looks but means that I get a product with different specs and performance than I could expect
(I mentioned also that these three lobed were thought to be the types Samsung uses fort its 35E).
Any tips? Because I only have a few days and things are not looking good.