Texas_Ace
(Texas_Ace)
4999
Lumintops responsibility with the customs/duties/taxes on the light ends when it ships.
You have a choice of DHL in a single shipment or 2 smaller shipments and they will not include an invoice in the package is the way I understand it. They will label the 2 package shipping arrangement as $14 each on the customs.
Everything else is up to you, if the package is taxed and you refuse it, that is your fault and the shipping cost will not be refunded nor will another light be shipped. It is not even remotely fair to make LT eat peoples mistakes and inability to pay taxes. For example, if I was going to be changed taxes and I could not afford them, I would not order it.
I also 100% agree that any talk beyond this is unpleasant, which is why I have not participated till now.
- You buy the light, you are responsible for figuring out if there will be taxes, customs of duty charges for your selected shipping method.
- You are responsible for paying any and all fees, taxes or otherwise. Add those into the cost of the light before deciding if it is worth it for you, there are plenty of people to take your place if not.
- If you refuse a package you will not be refunded the shipping or paypal costs as that would cause a massive loss to lumintop and could easily end them ever wanting to work with us ever again.
- If you refuse half a shipment, you will only be refunded part of the total cost depending on which part is returned to lumintop
- Any refunds will not be sent until Lumintop received the refused package back to verify that it was indeed refused, anything else would be unfair to LT, you don’t expect them to send you the light without payment, they can not be expected to do that.