Re: Mountain Electronics?

WalkIntoTheLight · 2018-06-20T21:02:24.000Z

I’ve considered ordering from ME, but the details in the checkout area (at least for international) have made me order elsewhere (such as from Illumn). Basically, if the package is lost, you have to eat the cost. To me, this doesn’t seem like normal business practice, and definitely not the norm when using Paypal.

If I order something (and pay for shipping), I expect a tracking number along with a guarantee that I will get the package. If it isn’t delivered, I should get a refund or it should be re-shipped. I’ve never had a problem with lost parcels from the US, but I don’t want to eat the cost if something goes wrong.

DB_Custom · 2018-06-20T21:09:59.000Z

Shipping from countries outside the US there are multiple options that provide tracking. Here in the US we don’t have that, it’s pretty much the USPS or the more expensive UPS or FED EX. DHL is ridiculously expensive going out of the US, like $100 straight up and more if the package is large. Seriously. So we are limited in how we can send something Internationally and the USPS doesn’t cover expense on a package lost outside of our borders. It is what it is.

Richard started his business to help people in the US get our normal products without the long wait from China. So he bulk orders from Hank or wherever, even Simon, and then we get the product without the wait at very little over-cost.

He never intended to be shipping around the world, his suppliers do that where he can’t.

Firelight2 · 2018-06-20T21:37:41.000Z

pilotdog68:

…If you do have a technical question, I suggest asking it either in the Mtnelectronics thread, the “What did you mod today thread” or perhaps elsewhere. You will likely get a quick answer from others that are happy to help.

This.

Mountain Electronics is a rock-solid vendor. I’ve purchased dozens of orders from him over the last few years and all arrived promptly and the products work as described. Absolute first-class seller. The best place on the net to get specialty items like drivers short of hiring someone to custom-make one for you.

That said, even though all the products work great and they ship fast, sometimes the communication isn’t the best. If you have a technical question, you’re probably better off coming to BLF and posting your question here. Chances are high someone here can answer your question immediately.

WalkIntoTheLight · 2018-06-20T22:04:03.000Z

DB Custom:

Shipping from countries outside the US there are multiple options that provide tracking. Here in the US we don’t have that, it’s pretty much the USPS or the more expensive UPS or FED EX. DHL is ridiculously expensive going out of the US, like $100 straight up and more if the package is large. Seriously. So we are limited in how we can send something Internationally and the USPS doesn’t cover expense on a package lost outside of our borders. It is what it is.

He never intended to be shipping around the world, his suppliers do that where he can’t.

When I buy stuff from Illumn, it comes via USPS (which is the only way to go when ordering from the US, to avoid exorbitant brokerage fees). They don’t make you sign any waver that makes you pay for lost parcels. I can’t think of any other US retailer I’ve ordered from that explicitly doesn’t guarantee delivery.

Even crap I buy from China, which has free shipping, generally comes with a delivery guarantee or you get a refund. (Though, some may push back enough that you have to go through Paypal. But I’ve never had to do that.)

I understand that ME doesn’t want to pay for lost packages, but neither do I.

RotorHead64 · 2018-06-21T16:48:41.000Z

Yesterday morning before 07:00, I messaged RMM thru his website. He replied back to me at around 15:00.

Today I placed an order around 09:00. It's now 11:45 and I have received an email from them with tracking number saying my order has been shipped.

It doesn't get any better than that.

LumacSledding · 2018-06-21T21:29:09.000Z

Need to trust the guys in here…if the MTE is solid, then its solid.

I have lots of experience with big companies and sometimes its just impossible to get an answer. They have so tight email boxes, with all that corporate anti-spam blockers etc…i think if i send a letter from personal email, the person even doesnt see it and it automatically will go to spam.
Then you pick up the phone and call…explane, get your email answered and next time there should not be a problem with email getting lost.
Can not always count on just writing a letter… Otherwise many big companies would have lot less business.

Indrek

wstrachan · 2018-06-21T21:51:50.000Z

Absolutely excellent vendor with great pricing. I have had many flawless transactions with them as well as good warranty support for the only one light of many I have purchased from them that gave me trouble.

mmalive · 2018-06-22T02:42:21.000Z

RotorHead64:

Yesterday morning before 07:00, I messaged RMM thru his website. He replied back to me at around 15:00.

Today I placed an order around 09:00. It’s now 11:45 and I have received an email from them with tracking number saying my order has been shipped.

It doesn’t get any better than that.

Consider yourself extremely lucky guy. I was looking to spend a good chunk of change and Mtn Elect. ignored my questions about product information, etc…. I guess my money is not good for Mtn Elec. No worries, I might have to take my business elsewhere.

On related note. Black Scout Survival is very lousy with replies as well. No wonder why Thrunite pulled plug on the Wowtac Series.

Firelight2 · 2018-06-22T03:27:18.000Z

mmalive:

…Consider yourself extremely lucky guy. I was looking to spend a good chunk of change and Mtn Elect. ignored my questions about product information, etc…. I guess my money is not good for Mtn Elec. No worries, I might have to take my business elsewhere…

Well if that’s the way you feel. Your loss.

Mountain Electronics is literally the best place on the web to buy a lot of flashlight related components. If you feel you don’t want to give them a shot due to lack of communication. No problem.
Shop for your components elsewhere.

Also, you DO have an avenue to get info. Many people on THIS forum have purchased hundreds or even thousands of dollars worth of products from Mountain Electronics. Since your question is about “product information”, chances are VERY high that we on this forum would be able to answer any question about their products you might have. I have suggested that you would probably get good answers to all your questions if you post a thread here with your questions. You have decided not to do so. Your loss.

RotorHead64 · 2018-06-22T04:29:26.000Z

mmalive:

RotorHead64:

Yesterday morning before 07:00, I messaged RMM thru his website. He replied back to me at around 15:00.

Today I placed an order around 09:00. It's now 11:45 and I have received an email from them with tracking number saying my order has been shipped.

It doesn't get any better than that.

Consider yourself extremely lucky guy. I was looking to spend a good chunk of change and Mtn Elect. ignored my questions about product information, etc… I guess my money is not good for Mtn Elec. No worries, I might have to take my business elsewhere. On related note. Black Scout Survival is very lousy with replies as well. No wonder why Thrunite pulled plug on the Wowtac Series.

Sorry bud, I just don't see it that way. I am in no way special or extremely lucky.

I do however consider this entire forum to be extremely lucky to have had RMM around all these years. He has always been as helpful as humanly possible and has played a good role in bringing this hobby to where it is today.

If you have any questions about anything to do with the technical aspects of flashlights this is THE best and quickest place to get the information.

lionheart_2281 · 2018-06-22T05:38:21.000Z

mmalive:

RotorHead64:

Yesterday morning before 07:00, I messaged RMM thru his website. He replied back to me at around 15:00.

Today I placed an order around 09:00. It’s now 11:45 and I have received an email from them with tracking number saying my order has been shipped.

It doesn’t get any better than that.

Consider yourself extremely lucky guy. I was looking to spend a good chunk of change and Mtn Elect. ignored my questions about product information, etc…. I guess my money is not good for Mtn Elec. No worries, I might have to take my business elsewhere.

On related note. Black Scout Survival is very lousy with replies as well. No wonder why Thrunite pulled plug on the Wowtac Series.

teacher · 2018-06-22T07:09:35.000Z

lionheart_2281:

Yep, +1.

I honestly can’t believe I am saying this… but it might be better if this thread was locked maybe.

OP is apparently not pleased he did not receive reply to his email to business.
Nothing else is going to please him apparently. (NO judgement in that statement either.)

So what else can be said that has not been said?? I think nothing.

Might be best to end this before it turns into a ‘urinating’ contest.

Just a thought………

mmalive · 2018-06-22T08:10:59.000Z

I guess you guys do not understand my end. I never questioned the legitimacy of business. But rather the extremely lack of any type of communication from Mtn Elect.

No sweat, I will find other avenues to buy.

BTW, I do not live on the boards here. So I do not have time to post all the time.

Of the times I do post I hardly ever have issues with any vendors.

Lock the thread if needed.

teacher · 2018-06-22T08:33:00.000Z

I understand completely, just as I said in my post above.

You prefer & expect communication from the vendor. In your case, for whatever reason; you have not received it.

Many have, you have not.
Many are satisfied, you are not.
What else can or need be said? .

chops728 · 2018-06-22T10:38:32.000Z

For some reason if I email Richard from my yahoo mail he doesn’t get my messages—I have to use my charter mail—-Dude if he’s not responding He’s not getting your message

teacher · 2018-06-22T11:41:46.000Z

chops728:

For some reason if I email Richard from my yahoo mail he doesn’t get my messages—I have to use my charter mail—-Dude if he’s not responding He’s not getting your message

…. Now ’that’…. is some solid & pertinent information!!

(Chops…. I started to say, “leave it to a ‘Coon A$$’ to figure that out”. BUT brother, I was afraid many would have thought it was an insult instead of a badge of honor. . )
Take care……

Oh yeah… Roll Tide & Go Tigers

RotorHead64 · 2018-06-22T11:40:57.000Z

RotorHead64:

From the mountainelectronics.com “Contact Us” page:

Some customers have issues with the contact form due to script, ad block, or other browser software.
PLEASE DISABLE ANY AD BLOCK, SCRIPT BLOCK, OR OTHER SIMILAR SOFTWARE.

If you make it successfully to a white screen with ONLY this message, your submission was SUCCESSFUL.

There is no need to submit your message multiple times.
We will respond as soon as possible. Thank you!

Funner · 2018-10-07T20:24:56.000Z

Just made an order from MTN E. a couple days ago. This is my first. Hope he’s doing well from his injuries. I’m dealing with some major injuries myself for the past 4 years, in bed full time full time for the past 2 years, that’s how I found BLF and my flashlight addiction .

Injuries can put a major damper on life, I would have never thought.

I picked up a couple of the EVVA 26650 5200’s.

BLightSam · 2018-10-08T11:37:19.000Z

Funner:

I picked up a couple of the EVVA 26650 5200’s.

Reasons for picking the battery?

(Any hope of getting around? Wish you well.)

Funner · 2018-10-08T23:52:19.000Z

BLightSam:

Funner:

I picked up a couple of the EVVA 26650 5200’s.

Reasons for picking the battery?

(Any hope of getting around? Wish you well.)

The Keeppower’s were out of stock on Amazon. I won’t trust batteries from many overseas retailers with the chance of getting a fake.

From what I have read MTN E. sells quality products.

The EVVA’s will go in a Convoy BD06 and another average light.

Nothing special I needed just quality, for good run time, etc. My flashlights get used for bump in the night, locking up chickens and dogs, hunting, my kids use them camping, and often power outages in the winter (which we have atleast a dozen outages in the winter where power may be out for a day or two and up to a week). So in the power outage I would run the lights on low or “moonlight”, for conserving my batteries.

I have a generator but it’s usually not necessary. I have solar lighting for my chicken coups that I can plug in my Liitokala battery charger and keep my flashlights up and running.

So hopefully the EVVA’s will fill the bill fine.