Communication is layered and imperfect. The original meaning is rendered into words, transmitted, and then transformed back into a meaning in the recipient’s head. It’s a lossy process requiring interpretation.
People seem to be interpreting certain meanings here, and enough people have done so that it’s probably a fair interpretation. So if the message they’re receiving isn’t the one which was intended, something probably went wrong during the process of converting the original message into words.
Telling the recipients they are wrong doesn’t really solve anything — getting defensive only reinforces the idea that the negative interpretations were accurate. However, rendering the message with clearer words can help. Like, responding with “Oops, that’s not what I meant… lemme go fix that. Thanks!” and updating the review accordingly.
More specifically, I think people are looking for something like this: “I bought these for a specific purpose, but did not know they were designed to be used in a different way, so they don’t work for me. Oops. It turns out that the specs are about the integrated output, not a single-point output. People helped me understand it better though, and maybe with some extra parts I can still use them for what I had in mind since they’re pretty close to spec when used as intended.”
