On Jan 22nd I order 16 Samsung 18650 2600mAh batteries from Banggood (China)
Tracking shows order was shipped out on Jan 27th.
It’s now been 24 days and the order appears to have not even made it to the USA shores.
(normally orders from China take around 8-12 days to arrive in the USA)
Email the situation to Banggood and have not heard back.
Thinking of filing a dispute with Paypal to get my money back.
Or is there a decent chance my order will still arrive?
Did it pass though the Chinese shippers?
I say this over and over again....Customs, Customs, Customs.It could be there or here (usually US Customs). Until it gets cleared by Chinese Customs it will NOT leave China and until it clears US Customs it will NOT enter the US.
30-45 days is not unreasonable when coming from China. I would hold out a couple more weeks at least.
40-45 days shipping period for 18650 is common.
I saw on the news there are several dozen container ships at anchor off the California coast waiting to unload. Tens of thousands of containers. They can’t unload due to a labor dispute. They’ve apparently been there for weeks, at a cost of millions of dollars.
Batteries are shipped surface - i.e. by ship. Chances are……
I know it has not made it to US customs, the tracking normally shows when an item first hits US Customs and then shows when US Customs releases the shipment.
I’ve checked the tracking number with both the shipping service in China and USPS.
There might be a small chance that Banggood setup a tracking number with the Chinese shipper (EMS) but never sent EMS the order.
I’m guessing Paypal gives me 30 days to dispute and the Paypal transaction was 28 days ago.
Paypal gives you 180 days as far as I know.
I saw that too, lots of US companies who supply the major stores are having to order the same goods from China they already have sitting out in container ships and fly them in air freight at 50 times the cost, as its the only way they will get the goods in for easter to fulfil their commitment to the major stores.
So I’d say that’s probably the reason you haven’t got your batteries yet
Yes here in the US the PP dispute window is now 180 days but you have nothing to worry about, it hasn’t been long enough to worry yet and if in the end they don’t make it you won’t have to start a dispute, BG will give you your money back or a credit off merrit alone, they’re a good seller and value their reputation around here.
None of the chineese sellers are perfect but as far as service / support Banggood is in the top tier of China internet retailers, there’s nothing to worry about, you won’t loose any money…
Guess there is a good chance my batteries are on one of those anchored ships.
I’ve got some stuff coming that’s probably on one of (if not the same) ship.
I ordered some batteries from Fasttech for a friend. Took exactly 3 months from the placement of the order for it to be delivered. Surface shipping is slowwwwwwww
You don't know it has not made it to US customs. I've had items in hand that had tracking indicate were still in China. Don't assume computer generated information is any more accurate than any other source. In the last day I've had updates that a parcel left a particular sorting center at least three times. Once it registers with USPS, sign up for updates and put it out of your mind or you'll get an ulcer.
Can’t understand why anyone would want to get batteries[anything for that matter] from China when you have expedient places like Illumns and Mt. electronics right here in the States,and their prices are very good.
Is it worth a few dollars for all the waiting, anxiety and uncertainty??!
I have never seen any order shipped economy from China to arrive in 3 weeks at the earliest. You have not waited long enough since your order date of January 27th.
Keep in mind that Banggod is not in business of scamming you out of $20. Rather, they are in business to sell more products and scamming customers will get them nowhere.
I ordered batteries from Banggood last month (Post #13 in this thread) in they arrived in about 4 weeks.
Your batteries will arrive in 4-6 weeks too unless something extraordinary happens, which is very unlikely.
Lets see, I can pay $4.12 for a Samsung 18650 2600mah (from Banggood) or $8 for a Powerkeeper 18650 2900mAh (from Illumns)
(I live 20 minutes from Illumns)
Which do you think I went for?
7.50 for that 2900 keepower, for 7.99 you get the 3200 IMR, and you know you’re getting genuine products, and great personalizad service (if you can go there)
so I think you took the illum option!
no, seriously, It seems like you went the other way, and it’s ok, but paying 3.3 extra dollars doesn’t seem a big amount, unless you’re buying tens of batteries, if you compare waiting times and the peace of mind of knowing you get the real deal
I wouldn’t open a dispute yet, normally these items arrive, and if not BG will resend or refund (I had 0 problems with them) but of course your decision is up to you. do whatever you get confident with
It sounds like there are 34 ships sitting out there now, with </> 10,000 - 12,000 of 20’ and 40’ containers per ship. (Apparently some of the newer ships carry 18,000!)
That’s a lot of stuff. Even when they settle their labor dispute it’s going to take a quite a while to get that cargo through the system.
Way too early for a dispute, if it arrived today it would be a so so delivery time, neither quick nor slow. When the paypal dispute time was 45 days, I had plenty of packages not arrive in that time. Now that the dispute period is 180 days don’t worry about it, you have plenty of time for a dispute. Filing too many disputes with paypal can also be bad for you. As for tracking shipments, forget it, a lot of times it will never update even after you have the package.
I ordered 16 18650 from Banggood, free shipping and no sales tax ($66.00 total)
I’m trying to use button tops with my Sky Ray Kings (& Kungs), so button tops cost a little more at Illumn (over flattops), so I saved $65 ordering from Banggood.
Some of my Kings/Kungs are gifts, along with the batteries, to a few friends and trying not to spend more then necessary, but they batteries need to be dependable.
For my own personal use, I’m loading up on (really cheap) Ultrafires and Trustfires batteries, as I do not need anything that dependable and my Opus BT-3400 can weed out the worse of the bunch.
But currently will not dispute my Banggood order, after finding out about the dockworker issues.