Hello Dear friends,
Sorry for the delay, now we give a solution for S42 problems:
After Verified by the manufacturer,the length of the tube is too short and it can’t compatible with most length of 18350 and 16340 protection cells and button top cell, the manufacturer adjusted the tube length and they verified the 40 mm tube will solve the problem and allow most cells to be used without the danger to damage it, including the 18350 and 16340 cells. At the same time, they also modified the design of the USB silicone cover.
Any problems, please contact our CS, we will send you a free 40mm tube and USB silicone cover, you can replace it yourself. Please send E-mail to cservice@banggood.com, don’t forget to include your order number, thank you.
By the way.S42 and s42s will use 40 mm tube and the latest USB silicone cover. The s42 now has been sent back to the factory repair, thank you for your understanding and support, we will try our best to do well in the after-sales service.
Best Regards,
Banggood Flashlights Team