Several months ago, I purchased 4 flashlights from them during one of the hourseckill events. I got some great deals, but considering that I got them at less than half price, I wasn’t expecting much from them as far as customer support/service went. 1 day later, I received shipping notice emails, and around 3 weeks after all lights arrived packaged well and in good (and new) condition. I was very pleased! I even won a $0.01 (with free shipping) Rubik’s cube that they delivered.
After a good experience, I again bought a couple lights a few weeks ago. Despite having bought both lights within a 2 hour window, they ended up shipping them separately. One had tracking, the other did not. To my surprise, the tracked light somehow made it to me in just 2 weeks! I was very impressed, though a bit bummed out that they didn’t ship both packages together.
Since a good number of people have complained about their slow shipping times, I thought I’d give them a little praise as so far they’ve been good to me. They have some pretty good sales occasionally too!
Also getting my Wallbuys packages fast, usually 10 to 14 days after purchase and shipped by USPS. Faster than anyone else except HKequipment. Faster than Solarforce and way faster than Fasttech who is now one of the slowest.
Usually the postman surprises me when I get a package 2 months after purchase that I’d forgotten all about (cough DX cough). This time, I couldn’t remember having made an order between 3-5 weeks ago (the usual shipping time), then opening the package to find the Fenix I’d ordered just 2 weeks prior. A lovely surprise, to say the least!
March 4- order placed.
March 12- tracking number issued.
March 14- order shipped.
March 20- tracking info shows the package has made it to California.
March 24- Received.
It took WallBuys 10 days to ship it and shipping took another 10 days. Why would they need 10 days to stuff a flashlight in an envelope and drop it at the post office?
They likely collected it from a supplier who was late (or filling a batch of orders) and that probably took the time.
I’ve got a registered package that cleared the NY ISC 1 week ago and USPS has posted nothing on it since … this far east shipper hands the package off in a couple days and the courier and local post have routinely taken another week to put it on the plane out of country … most of that time is spent at their international airport between the counter and the sort to put it on the plane.
lately it’s averaging 13-14 days including weekends for me !!.. surprisingly they’re now is one of the fastest shipping.
I used to like ordering from fasttech, but now it’s seems like I spent my hard dollars on these 2 stores
RMM’s mountain and Wallbuys :weary:
strangely Wallbuys doesn’t have any good sales lately :_(
Got my 2nd package the other day, also well packed and in good condition. So my tracked package arrived a little over a week after my tracked package arrived. Both were sent out on the same day. I’m very satisfied with that!
As they have an “AVOID” rating here, if I ever have issues with them, I’ll make sure to file the PayPal complaint around the 30-35 day mark just to cover myself. But definitely will buy from again.
Since all my purchases have been from a special event sale, I think they may have had stock put aside for the events, hence the fast shipment of the items (no having to wait around for suppliers).