I ordered a Roche F12 Desert Yellow from CNQG last Thursday night but never got a confirmation (paypaled during ordering). I sent them several emails asking for a confirmation email but no response so far. Could there be something wrong?
I’ve used Ric a couple of times, once for the DQG, another for a Balder SE-1. Neither time did I get confirmation, but both lights got to the UK in about 2 weeks.
I also asked a question about the stainless Palight that was on group but at Fancy flashlights, and didn’t get a reply, so passed on that one.
This is the second time I buy from Ric. Last time was the group buy for DRY and it was a pleasant experience. Though I did not buy through the website, I got confirmation right away from Ric himself.
This time I bought it through the website checkout. It is kind of spooky to not having confirmation when buying on a website.
Thanks for the reply.
I’m logged in, it knows who I am, it remembers my wishlist and cart.
But I can’t check out.
The ‘profile’ page insists I enter a “MSN” number but I have no idea what that is.
The checkout page insists I choose “Shipping” but there’s nothing there to choose.
Not sure about the MSN. I just checked my profile there, it has my country in it. It seems likely both issues can be solved by going to your account profile > consignee information > select country from the drop down menu.
Note, dont worry about the next two drop downs, they dont work. If you need to add town/state/province, do so in the street address field, after street and number.
When the accoutns got transferred over to the new site it appears some data failed to transfer, country was one of them. I was missing shipping options, and the country being missing data was the cause of that, once i selected country in the drop down menu and corrected my address in my account details, all was fine.
If you put in your cart, you’ll see that you get the promotional price.
The best way to get your 5% discount is to just become a registered user which is easy.
With my last two orders prior to this third one I placed about a week ago, Ric immediately e-mailed me with a tracking number but with this one, he didn’t. I guess it’s hit or miss but like others have said, I’ve always received all my orders.
I forgot about this as it was a small order, but it’s been quite a while.
I asked about it recently, and got a reply asking me if I still hadn’t received it.
Order: 2012052850724
Confirmed Confirmation time is 2012-05-28 19:39:34
Payment status: Payed Payment time is 2012-05-28 19:39:34
Shipping status: Unshipped