HONDARIDER
(HONDARIDER)
10
I had the exact same thing happen to it, the post that holds the spring broke. Luckily it was just in one piece and I was able to superglue it back on and it held. I contacted Illumn and they said they needed the serial number in order to verify whether or not it was authentic, I guess. I purchased it from them so I was confused as to why there was an issue. The serial number is not on the unit, it is on the box. I have had the unit for 6 months at that point so I did not keep the box. They were not willing to help at that point. I had to fix it myself. I agree, it is junk. Do not purchase this charger in particular.