I suspect the emitters (right of pic) are damaged due to excessive heat, and caused partial optics melted away. Leave it as it is if you are unable to dismantle it. Create a ticket and inform them your situation first.
I was just watching this video. During the video, there are several times where he has the front straight-on so you can see the correct view with no purple.
Also, when he took it apart he noted that the optic has only 2 legs instead of 4 legs. I’m wondering if maybe because there’s only 2 legs, that may be why they had to glue the optic to the head? Maybe they also got glue on the emitters, of maybe the glue became liquified with heat and covered the emitters?
I can’t even send a ticket as it wont upload any photos. It says “please upload a picture” and I have and it doesn’t go. Ill have to send them an email directly.
It looks like one of the TIR wells is messed up in both the SS and colored lights. Perhaps that is the cause of the rather purple beamshots he posted and not camera settings.
Don’t get me wrong mate. I wasn’t kicking up a stink (yet) … Out of respect to freeme (top bloke) and as mentioned, the rest of the unit is good stuff.
Let’s give banggood a chance to make things right, if not then use force on the bezel
Try cservice@banggood.com. New BG rep may not be as well-versed in flashlight like Neal, however she is very willing to help out. We seek your understanding and patience while BG evaluate the situation. Meanwhile, don't get mad if you receive standard template reply from cs. They need time to be briefed as well.
Mine arrived today (XP-G3) and I thought it was ok until I saw the photos on the last page and then looked at mine a little closer. Looks like I have at least one emitter/reflector that is faulty.
Its silly that they even glued it, could have saved glue and most people would try to fix the issue.
And the thing is, as I used the light to test it, it seems that now 3 led are ruined. See how they have a black dot in the middle? (resembles a fish eye)
SO as you use them they start to get worst. Initially it was only the bottom two when I received it, now the top left is dying.
That’s on lowest mode so it doesn’t over expose camera.