I want to buy C8 (new) from GearBest but I do not know if it has this new firmware. Do you have any information about this? All new c8 contain new firmware?
All I can report right now is that Simon is working on the driver issue. There are rev.002 boards at least prototypes and they won’t have the programability issue but as for timing and all else I’m not sure yet. I’ll let you all know when I have confirmation that all is well.
Ask him to release a black one with all the same specs as the clear/silver one. I tried to ask him directly, but he never understood what I was talking about. Just kept asking me for the transaction id number. :person_facepalming: language barrier.
From my personal experience he doesn’t comfirm or deny that he understood what I asked for, he just somehow takes care of it and ships. So I assume if he asked for the transaction, he is ready to ship. Would that make sense?
I think he’d presume you’ve checked out the Clear version and now would like to have an all black version, but with the upgraded internals, hence asking you for the transaction ID to act upon the request.
Keep in mind that he’s not a native speaker, his company is small and has few employees (if at all), and his schedule is full to the point of bursting - for the size of the business, Convoy is extremely popular.
Frankly to me, Simon has one of the best customer service in China online portals. While some other sites does reply on a faster rate as they have full time customer service personnel, but it doesn’t solve my problem. All I get out of it is being pass around like a ball or giving me SOP replies, which goes no where.
Simon sees my problem, be apologetic bout it, poof conclusion, problem solved. Right to the point.
As for the ordering system, it’s owned by Aliexpress, he just had a store in it. Just like how a seller in eBay is. Problem arises when there are ‘custom’ orders. But then he’s going the extra mile in the first place trying to accommodate us with that custom order.
On other China websites, you’ll just a quick “Sorry, we don’t do that” response.
How is this firmware called?
I thought it is “biscotti” and I downloaded that but it behaves strangely, after bunch of taps (to get to group selection menu) it doesn’t turn off like it should but stays in some low mode!
I just wanted to set one mode (100%) only to get measurements because I stacked additional AMC chips and I flicked quickly (its 2 after midnight here) through last 10-20 pages searching for fw name so I could check if I had wrong fw or my driver doesn’t want to cooperate!
Hmm I looked up but could not find the exact issue. What kind of issue it has? I want to buy this with gearbest coupon but your message made me terrified :S