Manker E02, Awesome customer service!

Please let us know how things evolve. So I know if I can put this light back on the to-do list.

Why not? Just mail them as well mentioning you pmā€™d them on BLF as well. Jason from Manker (info@mankerlight.com) is very responsive; he has answered many technical questions. Of course warranty is a different issueā€¦ It is weekend, so maybe you have to wait until Monday.

I met the same case as you did about Manker E02, It does not die driver. I disassemble the head of the lamp, Retract the driver, And it works again.

So any update? Got a reply from Manker?

Has it only been a month we have had this light? I have carried and used my virtually every day since I got it. So far, no problems. I hope you get this resolved to a happy end for you . . .

UPDATE: - Manker did get back to me and has shipped me a replacement. Their customer service replied very quickly when i contacted them directly. I give them a good thumbs up for quick customer service and solution to the one defective one i bought. :+1: :slight_smile:

congrats! Letā€™s hear it for responsive customer service :+1:

:+1: Manker! Maybe Klarus could learn a thing or two about customer service from you!

Well thatā€™s excellent news there! Such an experience only enhances enjoying the light Iā€™d say. :partying_face:

UPDATE: Manker direct replied very quickly to my E02 issue, and they quickly sent me a replacement, which arrived today. :slight_smile: They have among the quickest and best customer service of any manufacturer i have purchased from. I give them a high recommendation.

I just got an Eo2 last week had the same trouble trying too get it unlocked,almost two days (and the UIā€™s not that hard)and it unlocked.I sent Manker an email told me they had never heard of that problem before.A couple emails later they told me to send a video,which is not that easy for me no phone or the such only a desktop computer.I think my lights are higher tec than most any thing in my house (lol),was going to have one of my kids help me make a video to send tried the light a few more times and it came back on.Never had any trouble with UIā€™s on Zebralightā€™s or any of the others.I like the light every thing else works fine,i wonā€™t be locking it out with the switch anymore.

Lockout on Mankers are tough. It sounds easy: single click, double click, triple clickā€¦ but timing is very crucial. First time I locked and unlocked my MK34 - it was like a week after I got the light - I felt like Indiana Jones who solved some 2000 year old puzzle to access the gold chamber or something.

I tried pretty much for two days my flashlight (OCD kicked in)!

I hear thatā€™s how he did itā€¦

Clearance Sale Now!! E02,E02H and E03H 50% OFF

Hmmm, spamming a few threadsā€¦.still - got 2xE02.

Thank you!

ordered a red E02 - these are fantastic lights! Crazy deal at $11.48

Found it, too:

Ordered grey and red. Very nice :-).

Free shipping, ordered one just to have a look :slight_smile: