This seems to be his normal “customer service” not to answer questions!!
You are not alone! …
(But you can be shure that he ships your order correct.)
What helps: open a PayPal Dispute after a while with this order
and you will get a tracking number - oh wonder - quite fast from him! :person_facepalming:
Strange behaviour but it works! :weary:
Bought a light from Neal. Tried to cancel order no response. 2 week later tried emailing again to cancel order. He finally responded that it had shipped already. He lied. It did not ship until 3 days later. Received light three weeks later and it had a discolored part. Asked him to get me a new lens ring. He responded quickly this time that he is not the manufacturer and would not offer any further help. May start a PayPal claim. I buy from many overseas companies but will never buy from NEAL’s DEALS ever again. It appears like he may be getting factory rejects or “seconds” and selling as NEW at a discount. NOT WORTH IT!
I was thinking of buying some sony VTC6 3000mah 30A batteries from Neal, which is $5.50 shipped. Do you guys have any idea whether Neal can be trusted and whether these are genuine Sony and not counterfeits?
After reading some of the comments in the Emisar D4 thread, I’d go a different route, especially if I lived in the US.
IMR batteries dot com has the VTC-6 in stock for $6.50, or $6.25 if you buy 6 of them. You’ll pay a bit more, but you’ll get them sooner and have better peace of mind.
I’ve never had any issues with Neal, I trust him and will continue to support him. I can’t even imagine how busy he must be right now, plus he just got married. The only thing I ever received from China quickly was my BLF GT (2 days), everything else was about a month.
Right now as involved as he is & has been with the BLF GT, as well as just getting married…. I imagine he is doing all he can do just to keep his head above water.
He has most likely been getting hundreds of emails & PM’s per day…… there are only so many hours in a day too.
Not making excuses for him…. just stating fact & sharing personal experience.
I’ve had a good experience with him. Nevertheless the next time I’d think twice.
I still believe that I’d get what I paid for. But sometimes he takes long to ship an item. This leads to even more unpredictable shipping times than we’re used to.
And we see that communication can be terrible which can lead to long periods of uncertainty.