I’m taking full credit for introducing this five star merchant to BLF! Best communication I’ve seen for a Chinese merchant, with lightning fast deliveryh.
They carry Nitecore, Niwalker and Roche, plus most of the ’fire lights. I’ve asked them to offer for sale particular lights within the ranges that they carry and they have always responded positively - including the FandyFire Darth.
And they carry the best cells for the best prices around.
They put the battery size in subtitle and sometimes other useful descriptions.
The photo format is very consistent and quite thorough. Most of the time you’ll see similar photo’s among all of their offerings, including beam shots and head removed from body tube.
CON: They could add more “premium” budget lights. As of now it’s mostly the generic mid-level lights.
Bought more from them than I really should have, but that’s not their fault.
I blame you guys.
Pros:
Fast shipping (Yes, I’m in HK and ride the train past their office on the way home. DX is here too and they still suck)
Good customer service. 2 day reply, so not the fastest, but courteous, helpful, and has the power to actually MAKE CHANGES
Really competitive pricing.
Good selection of certain components, and will add more on request (7135 chips!)
Cons:
Packaging was a little iffy for my first set of drivers
Some dodgy/borderline illegal items, like lock picks and door shims
Some items added indiscriminately. Choice is nice, but 27 different ultrafire 18650’s? They were originally listing both rated and tested capacity, now it’s just rated.
Placed my first order in first days of January, they shipped the next day.
Unfortunately HK post were lazy and kept my parcel at the post office for 9(!!!) days before they shipped out to me, Fasttech approached me and are investigating this matter for me, thats great.
Items were cheap, high quality and I received good service.
Also they are pretty good with adding new products upon customers requests, Im sure they are receiving hundreds to thousands of product requests per week, so it looks like they are working hard to ensure that they get what their customers want!
FastTech has already earned my respect and a 5/5 rating.
I have placed 5 orders in the last 20 days, 2 of them already arrived within 10-12 days.
Communication, when necessary was fast and effective.
Prices are great and on top of that we have a 5% discount with various coupons.
Selection is getting greater and greater.
They seem to have real stock unlike other Chinese suppliers where my orders are shipped days or even weeks after payment!!
If FastTech continues this great service and offerings, DX, DD and some other suppliers will be removed from my bookmarks…
Exellent i give them 11 out of 10 i have allready made over 10 orders with them with very very fast delivery everywhere else even MF to slow i bought a kD c8 u3 2 weeks ago & today i get a message that it shipped today that is very poor
Now i will wait another 3+ weeks untill it arrives :_( oh well get used to it???
Purchased 4 Panasonic NCR18650B 3400mah batteries on 1-11-13 and received them on 1-22-13. Yesterday was a holiday. So that’s like 10 days. That is still awesome right there.
It's all relative - got about a dozen orders w/FastTech. Sure I've had a couple of issues, none as serious as what I've had with other vendors in a lot less orders then FastTech and FastTech made good on the issues I've had. Are there any perfect vendors out there? Maybe you'll find better, but they don't have the selection and prices of FastTech. I've never seen any vendor as responsive - anywhere.
5/5 for shipping
2/5 for after sales service from me, the purchasing and shipping experience was great, however let down by trying to deal with them regarding returning a non genuine product they sent.