I hope i'm the only person who gets the shaft ..hope everyone gets deals deals deals .about to go to claim on these guys .. they seem very confident they will win a paypal disput so i want to make it really clear and easy for paypal to rule on my behalf .
If you have such a good company ....Why would you have another couple businesses under diferent names ...Just curious ?
But on a good note did get ultrafire th-t60. Yes it's not the one they show on the price sreen that one was the Ultrafire KH-T60. They have got the images mix up.
I have no interest at all in a 12-LED purple money light. Why would they even bother sending out a light nobody wants? Should be an easy one for PayPal, though I'll give Lazerpoint a shot at it first. I can already see the offer of giving me 10% off, etc.
You really got this fast though! Do you live in London, China?
1200 lumens?! What kind of LED is in that thing? Other places show an XM-L. If so, that's still a nice light, even without the shiny stainless steel bezel.
My order for the C3 torches is still in the packing state. I decided to send them an email to confirm that they are indeed shipping the correct items. We'll see what they have to say for themselves and how long it takes them to answer if at all. They claim to respond to all email inquiries within 6 hours. Hah! I'll believe it when I see it. Anyway, here is a copy of what I sent them. Perhaps if we all do the same they will get the idea that we are on to them and no, I do NOT give them the benefit of the doubt that the incorrect items sent to How2 was a mistake.
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Greetings,
On 5/18/2011 I purchased 4 of your Ultrafire C3 Stainless Steel flashlights (sku 3867157). I see that my order is still in the "packaging state" and wish to confirm that you are indeed sending the correct items to me. Others who took advantage of your offer have received their orders with the incorrect items included. I am concerned that you would do the same to me, as well, and accidentally or intentionally ship the incorrect item. I want you to know that anything other than sku 3867157 (Genuine UltraFire C3 CREE-Q5-WC 5 Modes 190LM 900mA White Light LED Flashlight Torch (Silver)) in quantity of 4 will not be acceptable. I will not pay the return shipment for any incorrect items that may be sent to me and nothing less than the correct items (in new, undamaged working condition) at the price I paid will be acceptable. I do not wish to involve PayPal should there be a problem but I will if necessary.
I state the above to avoid you having to pay extra shipping to resolve any problems with the incorrect items being sent. I am aware that the price on sku 3867157 has gone up considerably since I have placed my order but that does not mean that you do not have to honor the original price as sold to me and to others in my circles. I hope to be able to do further business with you in the future if all goes well.
Please contact me to confirm that the correct items are indeed being shipped to me along with an estimate on how much longer until they are shipped as it has been a week already since I placed my order. Below is a copy of my original order.
Hah! Thanks! I tried to be as clear as possible so there would be little chance of misunderstanding but it will probably be jibberish to them anyway. I wonder what Google translator will reword it to when they convert it from ENglish to Chinese…LOL.
Anywho...since yours was shipped out the first day I'm betting you will get the correct light. I think that when they realized what they were shipping out and the price it was shipping out for they wised up and put a halt on further shipments until they figured out how they were going to wiggle out of their own trap.
The problem is that Boaz received the wrong light way before this special offer. I am a bit pessimistic now, that anyone will receive the ordered light.
Like I said i really wish i was the only on who was getting the shaft on this deal .I'd feel much beter knowing you all got what you ordered even if I didn't ..BUT we are at 60 days of them knowing this was the wrong light and they obviously are still sending out the wrong one. Im my estimation they are doing it either on purpose or out of massive ignorance .. neither is acceptable .. good luck I'm kicking this up to claim and we'll see what paypal thinks about a company who gives the shaft to numbers of people ..I really held off posting on this thread because I didn't want to tempt anyone else into taking a chance on these lights ..clearly these guys aren't delivering on their part of the deal .
Here is my reply from Lazerpoint.com which I actually received exactly 7 hours after my initial email to them:
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Dear Customer,
Please do not worry,we will check the items before shipment.
And if you got the wrong items,you can email us ,we will give you a solution.
We are sorry that our warehouse is moving to another big place,there will last 3-5 days.
Could you wait for more days shipping,or we can cancel this order and refund to you.
Sorry for the inconvenience.
Sincerely yours’
Lazerpoint Customer Service Department
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There you have it. Take it any way you like. Needless to say I responded to them stating that I would give them the extra time as long as they are promising to send me the correct items.
It's encouraging that they responded to JohnnyMac's email. But I'm also prepared for the worst. I have to admit that I don't quite have the fire in my belly with this one since the deal seemed too good to be true, right from the start.