Heider CF1 = $10 SIPIK SK68?

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RedForest UK
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Heider CF1 = $10 SIPIK SK68?

Just thought I’d name and shame this website: http://supertorch.eu/ for trying to sell the SIPIK SK68 for 35 euros, they even offer a ‘price match guarantee’ which I have decided to test.

They do include a basic 14500 cell and charger, but it annoys me when they start making claims like this:

‘Heider CF1 runs on universally-available 3.7 volt alcaline and rechargeable batteries. YOU WILL RECEIVE A 3.7 V BATTERY AND UNIVERSAL CHARGER, ABSOLUTELY FREE, WITH YOUR ORDER!

Heider CF1 model with Cree Q5 LED system, is the most competitively priced item in the market. Alternative products that use the same technology are priced at 55-75 €. Heider CF1 costs only 39,90 € (Shipping and taxes are included).

If you are looking for a high performance pocket lamp that delivers best-in-class range and reliability at the most competitive price, Heider CF1 is the one for you. Our mantra at Metem Technology is that quality living is achieved with quality products, and we are proud of our record of delivering highest performance products at market-breaking prices.’

Does anyone have any information which might back them up at all, or are they another ‘extremebeam’ but even worse this time?

A few interesting links:

http://www.dailymotion.

Edited by: RedForest UK on 06/25/2012 - 19:26
scheven_architect
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haha so funny, beamshots are taken with HID’s or multiple XML lights

 

 
RedForest UK
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Yeah, the second beamshot in the photo gallery could be the SIPIK/Heider. But the first and third are clearly from different (non-aspheric lense) lights.

I really hate scams on the internet, especially when to the average person they could look perfectly legit.

A few interesting links:

http://www.dailymotion.

attitude
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lol i can tell u non of those beam shots are from the siptik68 :P or heider! hehe

weird i just get addicted to flashlight like in a blink of an eye.

Pulsar13
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The first aspheric that "rounds" up the emitter at perfect focus... no wonder so pricey Tongue Out

edc
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One of the beam shots? is the cars headlights

 

http://i1193.photobucket.com/albums

torchfanatic
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Finally someone has named and shamed this website!

I fell for supertorch.eu after seeing the website advertised on the ads on facebook!

As I have an addiction for purchasing gadgets, namely Torches! I decided to go ahead and purchase this too!

I was shocked when I decided to ebay the torch after using the search term ‘cree Q5 LED’ that I found exactly the same product for a 1/3rd of the price!!

So I decided to write a letter of complaint to info@supertorch.eu

Please see below email i sent them!

Dear Sir/Madam

I have recently purchased a Heider CF1 from your website supertorch.eu

I would like to say that as much as I am happy with the product itself, I am very disappointed and upset at how much I have had to pay to purchase the item.

After conducting research on various different websites it has come to my attention that I could have purchased exactly the same item at a much lower price than which I paid with you!

I paid £33.38 to purchase the torch from your website when I could have paid £8.99 including delivery for exactly the same product (please see below link)

http://www.ebay.co.uk/itm/120893145317?ssPageName=STRK:MEWAX:IT&_trksid=...

I could have also purchased two torches for £16.04 which is less than half the price that I paid for your product ( see below link)

http://www.ebay.co.uk/itm/TWIN-ULTRAFIRE-CREE-Q5-300-LUMENS-ZOOMABLE-FLASHLIGHT-TORCH-3-MODES-/110867976640?pt=UK_SportsLeisure_Camping_LightsLanternsTorches&hash=item19d03f11c0

The materials used are exactly the same and the weight and size are same too, the only difference is the name on the side of the torch which you have labelled Heider CF1 Super torch.

There are other websites such as Amazon who also provide the same torch at a lower cost.

Please could you advise me of your reasons for the price which you have set for your torch?

As I believe I have been misinformed by your website and price for your product.

I am a hardworking individual who has purchased this item at the price mentioned above but am deeply upset that I have paid almost 3 times the price to purchase the item.

email ends here

So…

This is the torch I have recently bought, still awaiting the item!

http://www.ebay.co.uk/itm/270983093183?ssPageName=STRK:MEWNX:IT&_trksid=...

as soon as I have it I will let you know how it compares to the so called Heider CF1 supertorch!

The other issue is the whole Lithium battery subject, some of the above links i have contacted the sellers who advise that their torches which are exact replica of the Heider CF1 are not designed for the 14500 LI batteries but the above link said they do, so watch this space!

esrevenge
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Why dont you shop around first to determine the price of things???

Everyone knows on this entire forum that the Sipik is about an 8USD light on Ebay shipped.

I can put a special name on the Sanrenmu 710 import then into Canada and resell for 30$ USD/pc. Maybe some people would buy one, some people would research and buy from Ebay, or Exduct for 8$.

torchfanatic
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yeh i was stupid for not researching however this is the reply that the customer services came out with

Dear Sir,

we thank you for your message and understand your reaction.

But we suggest you to buy this products and compare it yourself, if
they are the same.

It looks like that they are the same but they are not.

Our torch has the same body, because we used the same material and
design. But look if they have the same light power, even when they say
“… lumen”. And soon we will use our specific design, just made by
ourself. Look, when we release Heider CF2.

Mostly these kind of torches use the Cree Q3 technology, not real Q5.

Our torch has a microcontroller, most of them do not have it.

Another aspect is, that the express delivery takes a lot of money. A
seller in UK has not so much to pay when you also live in UK.

But we deliver to every country of the world. And fast delivery.

The last big difference is, that we give you a guarantee of 2 years.

Else I mentioned above, just order 1 of these products and compare it
yourself.

But we also thank you for your interest in our product.

With kind regards,

METEM TEKNOLOJI Customer Service

www.supertorch.eu

_the_
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Welcome to BLF torchfanatic!

I'm sorry to hear about your case with supertorch.eu Sad

Just to add to the case, I had a feeling that I have seen the "flashlight vs. car headlights"-beamshot somewhere. Half an hour of googling and I found it..

The flashlight in the photo is actually M-flare Rebel 90, and the photo is taken by a Finnish flashaholic called "vee73" (a.k.a. taskulamppufriikki)

Here's the original photo (with a link to his site):
 

Obvious scam and they are also stealing photos. Shame on them. Sad

=the=

Disclaimer: Above post might contain referral links, but only to items that I myself have bought, tested & approved. Or items that, based on my experience, can be considered as good deals & worth sharing.

raccoon city
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Welcome to the madness, torchfanatic!

Best0270

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Torchfanatic – welcome to BLF.
Yup, but unfortunately you have been scammed Sad
Torch – $6-7
*2*x14500 blue, probably, unprotected TF – $3
charger – $3
You can get all that for about 13 bucks (less than 11 Euros) with, of course, cheap, slow chinese shipping (2-3 weeks of waiting). It’s a pity you haven’t found us (BLF) earlier Sad Anyway, hope you enjoy your light Smile
(well, found this “sipik” for 40 bucks :bigsmile: You got for the same price the torch, batt and charger :bigsmile: Good deal :bigsmile: )

the wrote:

Welcome to BLF torchfanatic!

I’m sorry to hear about your case with supertorch.eu Sad

Just to add to the case, I had a feeling that I have seen the “flashlight vs. car headlights”-beamshot somewhere. Half an hour of googling and I found it..

The flashlight in the photo is actually M-flare Rebel 90, and the photo is taken by a Finnish flashaholic called “vee73” (a.k.a. taskulamppufriikki)

Here’s the original photo (with a link to his site):
 

Obvious scam and they are also stealing photos. Shame on them. Sad


lol :bigsmile: Man, you must be crazy to pay that for this stuff :bigsmile: Take a look at the original price :O

List Price: $499.99
Price: $90.29
You Save: $409.70 (82%)

I wouldn’t even pay 30 for it :bigsmile:

attitude
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wow cannot believe a company would go and steal pictures of someone elses beam shot and put it up as their own lol wtf ?

weird i just get addicted to flashlight like in a blink of an eye.

hank
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Ya know the spam email people get all the time, that seems utterly unbelievable?

Thing is — it costs them nothing, and they want only the people who will believe that crap.

Same thing about Internet advertising on websites — the only responses they need are the ones they fool right from the start.

It’s a dirty old world.

-- the self-absorption is very large --

esrevenge
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torchfanatic wrote:
yeh i was stupid for not researching however this is the reply that the customer services came out with

…u

Yeah its too bad. You could ask to return the product, or just take this as an expensive lesson Sad

C3 or C5 or micro-controller, get real its an 8$ USD light, including shipping and the envelope, I really doubt the premium version run, otherwise people would just buy a better light in the first place. Guarantee of 2 years, and they actually reply to your message in english, that’s the guys business to make money and sell at a profit.

On the bright side you found this forum and can now get lots of other great lights for very low prices, half the discussion here is talking about Chinese vendors.

NeoGeo
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According to their website they have a “reasonable pricing policy.” lol

If you paid by Paypal you could try opening a dispute with them.

Fat Agnus
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Hi, I wish I had seen this site before I bought one of these CF2 torches. http://www.supertorch.eu/en/
It will be a very expensive lesson!

nikanon
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Hello Fat Angus and welcome to BLF ! ! ! :party:

Can you send the Heider back and get a full refund of your money ?

Fat Agnus
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I don’t know if I can send it back at the moment. And the even worse thing is that when the delivery guy turned up with the torch there was an £29.37 import tax to pay at it came from Turkey (or somewhere). I have never had to pay import tax before.

I must be crazy :_(

EDIT: I suppose I could cancel the cheque for the import tax – that was made out to the courier company and see if I can return the torch…

jakey
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Fat Agnus wrote:
I don’t know if I can send it back at the moment. And the even worse thing is that when the delivery guy turned up with the torch there was an £29.37 import tax to pay at it came from Turkey (or somewhere). I have never had to pay import tax before.

I must be crazy :_(

EDIT: I suppose I could cancel the cheque for the import tax – that was made out to the courier company and see if I can return the torch…

that doesent work out vat is 19%import tax is whatever the decide on the day.but it sounds to me like you payed shipping on delivery,ie twice

let there b rock (i mean light)

Fat Agnus
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Checking the slip, it shows

Duties: £18.38

Other Government Charge £11.00

I’m not sure what all that means…

jakey
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Fat Agnus wrote:
Checking the slip, it shows Duties: £18.38

Other Government Charge £11.00

I’m not sure what all that means…

yeah £11is handling charge+vat+import duty.Without the handling charge it seems about right but still disgusting…

let there b rock (i mean light)

Fat Agnus
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Is there anyway I can return this torch and also get my other charges back?

Let this be a lesson to everyone “Buy in haste, repent at leisure”

jakey
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Fat Agnus wrote:
Is there anyway I can return this torch and also get my other charges back?

Let this be a lesson to everyone “Buy in haste, repent at leisure”


Even if you could ,you would probably forfeit the return shipping which would have to b trackable and cost a fare bit

let there b rock (i mean light)

Fat Agnus
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Thanks Jakey, It looks as though I may just have to swallow a very expensive lesson.

On another point.

The LED’s in these kind of Torches must be “driven” very hard so I assume they have a limited life? (Just wondering)

Chloe
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It might be worth finding out how much it will be to send back (tracked). A refund on the light is better than nothing.

</

RedForest UK
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Yeah, I would look into cancelling the cheque and sending it back, but you might have to contact the courier about it or face some questions.

You get insurance on basic airmail, so if it gets lost you could claim it back again.

The LEDs are driven quite hard, in the $10 versions at up to 150% of their rated max current. You should still see a good few thousand hours of use out of them though. It’s the battery and circuit that are likely to break first.

A few interesting links:

http://www.dailymotion.

Fat Agnus
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Thank you Chloe & RedForest.

I will see if I can send it back and also the carrier about the charges/cheque.

Thank you also for the information about how the LEDs are driven. ;)

ruffles
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If you paid via paypal or credit card, you might argue (on whatever grounds seem most reasonable to you — say, perhaps, it didn’t work or that the switch was sporadic, which happens when the retaining ring around the switch is loose) that the item delivered was significantly not as described (SNAD). You might have to return it via a trackable method, but that shouldn’t cost too much. And if someone in the postal service removed the torch and replaced it with a rock that weighed about the same as the torch before it got to Turkey, then paypal would still side with you, as you have proof of shipment/delivery.


 

Pulsar
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attitude wrote:
wow cannot believe a company would go and steal pictures of someone elses beam shot and put it up as their own lol wtf ?

DD was caught doing it

esrevenge wrote:
Why dont you shop around first to determine the price of things???

Everyone knows on this entire forum that the Sipik is about an 8USD light on Ebay shipped.

I can put a special name on the Sanrenmu 710 import then into Canada and resell for 30$ USD/pc. Maybe some people would buy one, some people would research and buy from Ebay, or Exduct for 8$.


i think we have all done this at one time or another. i spent almost $100 on my first ecig kit consisting of two manual 510 batteries, 10 cartridges and a charger |(

it is too bad people are doing this crap…

Fat Agnus
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An update:

Supertorch did not reply to my email so I called them. The lady said she would reply to my email with details on returning the torch. In the email it states that all custom duties, fees and levies are my responsibilities. So I have asked what these will be.

fyesilova
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As far as I know, for any goods entering to customs in Turkiye,
if it is over €75, you will pay customs and handling fees.

I do not know what they do about return shipments, unopened and undelivered to the destination.

I have returned a keyboard from EU, just because it requires a power of attorney document that costs about $60.
But the sender paid for the return shipping so I do not know about the cost to them.

The carrier must know all about these costs.

Istanbul Bosphorus Bridge

rafaelque
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2 days ago I purchased this torch from supertorch.eu.

I didn’t shop around since the $49 price tag seemed ok.

Not sure if the $5 ones on Ebay are the same.

All I know is that it shipped from Turkey and got to my front door in 2 short days. I’m sure that wasn’t cheap.

I love the torch. It is very bright for the size and the smallish battery. I love that it is so compact. This light rocks.

Could I have gotten it cheaper elsewhere, maybe. But to call this a scam is out of line.
A scam is when you pay for something and you either don’t get it or you get some misrepresented product that sucks.

This is neither. This product is as advertised. The price includes super fast shipping, no tax, and a “free” charger and battery.

Again, if someone names a price you don’t have to buy it from them. You can always shop around.

I am happy with my purchase.

Chloe
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rafaelque wrote:
I am happy with my purchase.

Welcome to BLF, rafaelque! :party:

I’m glad you are happy with your purchase! ^^ Honestly, I would feel bad if it were me, which is why I prefer to research first. Caveat emptor.

</

Alby
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Hi Guys

I just wanted to thank you all for saving me a fair bit of cash, I was all set to buy the Heider CF2 for $100 au but a google search brought me here. I read through the comments then went on Ebay and found a similar torch using the CREE XM-L T6 LED for $19.00 au plus delivery so thanks again the Heider ads and pics had me hook line and sinker

regards

Alby

marcl
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rafaelque wrote:
2 days ago I purchased this torch from supertorch.eu.

I didn’t shop around since the $49 price tag seemed ok.

Not sure if the $5 ones on Ebay are the same.

All I know is that it shipped from Turkey and got to my front door in 2 short days. I’m sure that wasn’t cheap.

I love the torch. It is very bright for the size and the smallish battery. I love that it is so compact. This light rocks.

Could I have gotten it cheaper elsewhere, maybe. But to call this a scam is out of line.
A scam is when you pay for something and you either don’t get it or you get some misrepresented product that sucks.

This is neither. This product is as advertised. The price includes super fast shipping, no tax, and a “free” charger and battery.

Again, if someone names a price you don’t have to buy it from them. You can always shop around.

I am happy with my purchase.

Your head will explode when you see a real torch! ;)

Marc.

Eagles may soar, but weasels don't get sucked into jet engines!

B42
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rafaelque wrote:
2 days ago I purchased this torch from supertorch.eu.

I didn’t shop around since the $49 price tag seemed ok.

Not sure if the $5 ones on Ebay are the same.

All I know is that it shipped from Turkey and got to my front door in 2 short days. I’m sure that wasn’t cheap.

I love the torch. It is very bright for the size and the smallish battery. I love that it is so compact. This light rocks.

Could I have gotten it cheaper elsewhere, maybe. But to call this a scam is out of line.
A scam is when you pay for something and you either don’t get it or you get some misrepresented product that sucks.

This is neither. This product is as advertised. The price includes super fast shipping, no tax, and a “free” charger and battery.

Again, if someone names a price you don’t have to buy it from them. You can always shop around.

I am happy with my purchase.

Well I’m glad you are happy, so in all seriousness (as to the data and facts) I can offer you a Super B42 Skyray King that outputs 10x the amount of light that your flashlight produces for only $449.99! Yes, 10x the light but only 9x the price! Is this all that is included in the deal too? No! I’ll include a double cell charger with 4 batteries, 4 top of the line Panasonic 3400s which hold twice the power (each, at least twice, probably 3-4x) of the batteries you have and have protection in case they are overcharged or overheated! The battery you have is low quality and could explode! But not these, they have a specially devised circuit protection designed to protect you from battery explosion! I’ll even pay for priority shipping, all for the low low price of $449.99!

This is the same kind of deal as the one above: the light is as described, output is massive compared to the one you have, you shouldnt miss the opportunity!

Ezekiel
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Looks like someone is back at it again.
Just saw an advert on facebook, same beam pic as the .eu site, and same priceing.
http://www.supertorch.com/en/index.php

light junkie
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..sounds.like a.,Heck.a.free.battery.and.a charger.and.a.Microprocessor/driver.how much.more technology can we ask.for?

Lj

Quicksilverwing1400
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Hello,
Never been on here before, I have just sent mine back to Heider I was assured that it was free postage, but when it arrived I was informed that UPS wanted £22.46 for an import charge!
They were to told to get stuffed and I am now awaiting a refund to PayPal.
Not happy bunny, is there a torch where the company won’t rip you off and will send for the price shown?

koyotee
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Omg you bought from the worst possible shop :D

Finaly, proud owner of a Powerex Maha mh c-9000 for my Eneloops:)

RedForest UK
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Quicksilverwing1400 wrote:
Hello, Never been on here before, I have just sent mine back to Heider I was assured that it was free postage, but when it arrived I was informed that UPS wanted £22.46 for an import charge! They were to told to get stuffed and I am now awaiting a refund to PayPal. Not happy bunny, is there a torch where the company won’t rip you off and will send for the price shown?

The import charges aren’t the seller’s fault and not really part of the cost. That’s just something you get used to when buying from abroad.

However, you should think yourself lucky you got away with it and can now use that same money to get something 10 times better! Or just buy the same thing for about £5 of course now you know what to look for.

A few interesting links:

http://www.dailymotion.

ralfy
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What a rip off.

They are using the Heider name, because it sounds like a traditional German name and therefore good quality. But in reality these torches should be called Metem – a traditional Turkish name synonymous with ripping tourists off in the local bazaar. Turkey is, after all, a nation of cheats.

So yes, these are just cheap torches that sell for $5 on Amazon. They are dressing these torches up as German made, but they are not. They are just cheap Chinese goods, sold for an extortionate price.

Yes, I fell for it. But I will never buy from Turkey ever again. As I said, a nation of scammer and cheats, where the national sport is ripping off the tourist.

R

DanielM
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ralfy wrote:
What a rip off.

They are using the Heider name, because it sounds like a traditional German name and therefore good quality. But in reality these torches should be called Metem – a traditional Turkish name synonymous with ripping tourists off in the local bazaar. Turkey is, after all, a nation of cheats.

So yes, these are just cheap torches that sell for $5 on Amazon. They are dressing these torches up as German made, but they are not. They are just cheap Chinese goods, sold for an extortionate price.

Yes, I fell for it. But I will never buy from Turkey ever again. As I said, a nation of scammer and cheats, where the national sport is ripping off the tourist.

R


Huh?
Turkish sweets are pretty good.
bibihang
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ralfy wrote:
What a rip off.

They are using the Heider name, because it sounds like a traditional German name and therefore good quality. But in reality these torches should be called Metem – a traditional Turkish name synonymous with ripping tourists off in the local bazaar. Turkey is, after all, a nation of cheats.

So yes, these are just cheap torches that sell for $5 on Amazon. They are dressing these torches up as German made, but they are not. They are just cheap Chinese goods, sold for an extortionate price.

Yes, I fell for it. But I will never buy from Turkey ever again. As I said, a nation of scammer and cheats, where the national sport is ripping off the tourist.

R


What a way to join BLF (but I don’t understand most of the above… Turkey? China?).

Welcome to BLF! Beer

hank
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Looks like they made their bundle and retired:

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-- the self-absorption is very large --