HKEquipment Contact Issue

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WWW
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HKEquipment Contact Issue
I would like to know if anyone is having problems to get in touch with HKequipment guys. I sent the first e-mail on June 14, and the second on July 1, and no answer yet. The first time I contacted them the reply was very fast. I’m not saying they’re not good, just that I’m having a hard time to get in touch with the CS. Anyone had similar problems? Also what is their contact e-mail?

Thank you all in advance fellow!!!

ohaya
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They have a BLF identity, hkequipment, but it looks like they haven’t been on here for 6+ days. It might be worthwhile to also PM them here, as another channel/attempt.

jmpaul320
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i have always received a response within 24 hours when i email cd@hkequipment.net

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

M4D M4X
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I skyped today with Stanley…

username: hkequipment

 

already member of M4DM4X.com ?

the best deals are waiting for YOU!

 

before you buy elsewhere mail me: MARTIN@M4DM4X.COM - i will try to save you money!

WWW
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jmpaul320 wrote:
i have always received a response within 24 hours when i email cd@hkequipment.net
If you mean cs@hkequipment.net, then that is exactly the e-mail I’ve been using. The first time I contacted them I was surprised by how fast they answered me, this time I was surprised by the lack of response. I’ll try to PM them as ohaya suggested, if needed I’ll try Skype as M4D M4X suggested. Thank you all for the response, I trully appreciate!!!
jmpaul320
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WWW wrote:
jmpaul320 wrote:
i have always received a response within 24 hours when i email cd@hkequipment.net
If you mean cs@hkequipment.net, then that is exactly the e-mail I’ve been using. The first time I contacted them I was surprised by how fast they answered me, this time I was surprised by the lack of response. I’ll try to PM them as ohaya suggested, if needed I’ll try Skype as M4D M4X suggested. Thank you all for the response, I trully appreciate!!!

yes thats what i meant, sorry for the typo… that is weird that you havent heard back from them

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

chenko
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I’m experiencing the same issue: no reply to a mail I wrote several days ago.

WWW
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PMed them and still no response. I just sent na inquiry and if nothing happens I’ll give MSN/Skype a try. As mentioned is very weird, the first time they answered so promptly that after 24h of sending the current message and with no response I started to get a bit worried. We’ll see what happens.

Calmaja
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Strange, they post this yesterday.

WWW
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Just got an answer from them!!!! Not exactly great news cause I wanted to know if their Lumintop Tool was the new or older version, and they said it is the newer one. I was in doubt because the site states it is a 3 mode light but with 1.5lm and 70lm modes. For those that are not aware, 1.5/70lm is the older version, the newer ones have brighter outputs. Anyways the contact issue was solved!! Took a while but they answered my call.