LED-DNA

78 posts / 0 new
Last post
cajampa
Offline
Last seen: 3 years 5 months ago
Joined: 08/01/2014 - 01:55
Posts: 1963
Location: Sweden

I got my XP-L V6 3A & 1A order some weeks ago, very very quick to Sweden almost a record, i think it was in under 7 days, if i don’t confuse it with some other order Wink

MRsDNF
MRsDNF's picture
Offline
Last seen: 55 min ago
Joined: 12/22/2011 - 21:18
Posts: 13049
Location: A light beam away from the missus in the land of Aus.

Rufusbduck wrote:
Just received an order of 1 xph50 3D and 4 XPL 3A.

to be turned into what creation?

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

Mike C
Mike C's picture
Offline
Last seen: 9 hours 47 min ago
Joined: 01/22/2014 - 08:03
Posts: 2375
Location: Sweden

Do you guys order straight from the web page? Read somewhere that they have an ebay page.

I was going to order from their web page once and had a question for them, but could not find any email address or any contact form. I just got the feeling that they don’t want to be disturbed, so I went and got the stuff from somewhere else.

cajampa
Offline
Last seen: 3 years 5 months ago
Joined: 08/01/2014 - 01:55
Posts: 1963
Location: Sweden

I have used the contact form on there web page, but i didn’t receive any response at all Sad

There is a little blue “contact us” on the right side of the www.leddna.com page, if you click on the little arrow down icon you get to the contact form.

Mike C
Mike C's picture
Offline
Last seen: 9 hours 47 min ago
Joined: 01/22/2014 - 08:03
Posts: 2375
Location: Sweden

cajampa wrote:
There is a little blue “contact us” on the right side of the www.leddna.com page, if you click on the little arrow down icon you get to the contact form.

Turned out to be browser related. I tested with a different browser and can see it.
mk96
Offline
Last seen: 1 year 10 months ago
Joined: 12/23/2013 - 18:14
Posts: 37
Location: EU

It may be a browser issue, but still, I didn’t get any sort of reply ever from LD using the form Smile

DavidEF
DavidEF's picture
Offline
Last seen: 5 days 18 hours ago
Joined: 06/05/2014 - 06:00
Posts: 7698
Location: Salisbury, North Carolina, USA

Mike C wrote:
Do you guys order straight from the web page? Read somewhere that they have an ebay page.

I was going to order from their web page once and had a question for them, but could not find any email address or any contact form. I just got the feeling that they don’t want to be disturbed, so I went and got the stuff from somewhere else.


They do have an eBay store as well. I haven’t bought from them, but I was searching something on eBay the other day and LEDDNA showed up in my search results. I added it to my watch list, but I can’t remember what it was.

The Cycle of Goodness: “No one prospers without rendering benefit to others”
- The YKK Philosophy

dchomak
Offline
Last seen: 1 year 5 months ago
Joined: 03/17/2012 - 20:10
Posts: 4122
Location: Connecticut

When I ordered from LED-DNA, I was notified every step of the way. Including when USPS was unable to make a delivery because of the storm. I have NEVER had such good service. All I ordered was 2-XHP-70’s

cajampa
Offline
Last seen: 3 years 5 months ago
Joined: 08/01/2014 - 01:55
Posts: 1963
Location: Sweden

That is so strange, the only notification i got about my order was the paypal receipt, nothing else at all.

The only other seller i have run in to that don’t send anything at all (besides the paypal receipt) is dealmetic.

Otanacious
Otanacious's picture
Offline
Last seen: 11 months 3 weeks ago
Joined: 08/07/2014 - 00:43
Posts: 582
Location: San Jose, CA

cajampa wrote:
That is so strange, the only notification i got about my order was the paypal receipt, nothing else at all. The only other seller i have run in to that don't send anything at all (besides the paypal receipt) is dealmetic.

Made sure they didn't land into the spam/junk folder? Some of my notification emails landed there.

I'm going to be placing a nice order of 6 XM-L2s on copper and sinkpads as well as some XP-Ls on sinkpads after the CNY and Lantern Festival holidays.

It seems they probably overhauled their back end system as of late, resulting in the notifications. Good on them! 

cajampa
Offline
Last seen: 3 years 5 months ago
Joined: 08/01/2014 - 01:55
Posts: 1963
Location: Sweden

No i don’t have or had any mails from LEDDNA in my spam folder.

You say “as of late”, but my order was on Jan 23 thats not even a month ago.
@dchomak when did you order? maybe Otanacious is right & this is a recent improvement.

Anyway i don’t have any problem with ordering from them again, they ship quick & have good prices. But i find it strange that some of us get so wildly different customer experiences.

dchomak
Offline
Last seen: 1 year 5 months ago
Joined: 03/17/2012 - 20:10
Posts: 4122
Location: Connecticut

cajampa wrote:

You say “as of late”, but my order was on Jan 23 that not even a month ago.
@dchomak when did you order? maybe Otanacious is right & that this is a recent


I ordered Jan 27, received Feb 11
cajampa
Offline
Last seen: 3 years 5 months ago
Joined: 08/01/2014 - 01:55
Posts: 1963
Location: Sweden

Ok, that is a very similar time frame, but it is at least possible then.

pilotdog68
pilotdog68's picture
Offline
Last seen: 2 weeks 5 days ago
Joined: 05/30/2013 - 23:31
Posts: 6420
Location: Held against my will in IOWA, USA

I think dchomak just got their nicest order filler.

I have ordered 4 times spanning late December to the most recent about a week ago. I always got “order received” “order pending shipment” and “order shipped” but nothing after that.

My Favorite Modded Lights: X6R, S8 , X2R , M6, SP03

Major Projects:  Illuminated Tailcap, TripleDown/TripleStack Driver

Otanacious
Otanacious's picture
Offline
Last seen: 11 months 3 weeks ago
Joined: 08/07/2014 - 00:43
Posts: 582
Location: San Jose, CA

I've had two orders placed on Jan. 12 and Jan. 15 and both had notifications; Both of them were $20+ worth, and I had a tracking number on them.

I also had an order on 12/27/2014, but did not receive any notifications other than confirmation. Maybe it was a scheduled upgrade to happen at the start of 2015?

pilotdog68
pilotdog68's picture
Offline
Last seen: 2 weeks 5 days ago
Joined: 05/30/2013 - 23:31
Posts: 6420
Location: Held against my will in IOWA, USA

One of my orders had a tracking number, but I didn’t get those emails. Once I got “Order Shipped”, I just tracked it myself with the tracking number.

My Favorite Modded Lights: X6R, S8 , X2R , M6, SP03

Major Projects:  Illuminated Tailcap, TripleDown/TripleStack Driver

Rufusbduck
Rufusbduck's picture
Offline
Last seen: 8 months 3 weeks ago
Joined: 04/04/2012 - 15:34
Posts: 10389
Location: Golden state

MRsDNF wrote:

Rufusbduck wrote:
Just received an order of 1 xph50 3D and 4 XPL 3A.

to be turned into what creation?


The XPH goes in the second pill for this:

The 4 XPL’s go on a 20 mm copper quad board with Khatod optics in another DIY brass light I’ve yet to show.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

nitro
nitro's picture
Offline
Last seen: 1 year 10 months ago
Joined: 05/22/2011 - 13:32
Posts: 2701
Location: ohio

i just got a email saying your package will be delivered today ? its been so long i for got what i ordered from them Smile

Rufusbduck
Rufusbduck's picture
Offline
Last seen: 8 months 3 weeks ago
Joined: 04/04/2012 - 15:34
Posts: 10389
Location: Golden state

I didn’t get tracking and didn’t realize they were in HK so I began to get worried but the order showed up in 3-4 weeks. Ordered from link posted in the XPH thread and received order confirmation, processing, and shipment notices. Without tracking a check of the website only came back with “shipped”. CNQG is the only one I regularly have poor initial response from(orders don’t register or no confirmation even though paypal shows payment) but their orders have alway shown up anyway.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

Otanacious
Otanacious's picture
Offline
Last seen: 11 months 3 weeks ago
Joined: 08/07/2014 - 00:43
Posts: 582
Location: San Jose, CA

BLF15 expired yesterday Sad Time to get Billy to reinstate it Smile

LED Boatguy
Offline
Last seen: 1 year 6 months ago
Joined: 02/10/2015 - 17:28
Posts: 73
Location: Kollyforneah

patrik.svensson wrote:
I’ve also ordered from the website and never received anything.
Emailed maybe 20 emails and only got three responses.
All the responses where bull.

Unfortunately I didn’t realize until to late to do a PayPal dispute.

I believe they also operate as LCK LED. I currently have a similar problem. Gobs of emails resulted in “Sorry, lost your order, will ship tomorrow”, “Lost your order, will ship this afternoon”. All bull. It’s all documented in its own thread: LCK LED Bad Experience on this page.
Looks to be a lottery with both sites. You either get great service (shipping from Hong Kong can be fast!) or silence, and false promises on the rare occasions where they do respond.

In three days I can escalate the dispute to a claim and PayPal can deal with them, though I have a feeling they know how to game the system to keep my money as long as possible, or if they do ship, it will be via boat. I already bought (and received) the products from other vendors, so it’s not like I need what they have anymore.

mk96
Offline
Last seen: 1 year 10 months ago
Joined: 12/23/2013 - 18:14
Posts: 37
Location: EU

Some have bad experinece and some good and all with the same seller. I have bad experience. I’d say it looks suspicious enough to make you think twice about ordering from such sellers.

DayLighter
DayLighter's picture
Offline
Last seen: 2 years 6 months ago
Joined: 11/29/2012 - 01:22
Posts: 2829
Location: New York City

Still waiting to get my 4 XHP 50.. website showed it shipped Smile

The only way to do a great work is to love what you do.

AlexGT
AlexGT's picture
Offline
Last seen: 1 hour 17 min ago
Joined: 06/07/2012 - 17:39
Posts: 4379
Location: Texas

I have 2 orders, one on march 7 and the other on march 9 both show as shipped, hope they get here soon. Fingers crossed…

n10sivern
n10sivern's picture
Offline
Last seen: 1 day 6 hours ago
Joined: 11/09/2014 - 21:37
Posts: 1520
Location: biloxi, ms

I just placed an order Friday and it shows ready to be shipped. Hopefully I’ll get it.

Three tomatoes are walking down the street- a poppa tomato, a momma tomato, and a little baby tomato. Baby tomato starts lagging behind. Poppa tomato gets angry, goes over to the baby tomato, and smooches him… and says, Catch up.

LED Boatguy
Offline
Last seen: 1 year 6 months ago
Joined: 02/10/2015 - 17:28
Posts: 73
Location: Kollyforneah
DayLighter wrote:
Still waiting to get my 4 XHP 50.. website showed it shipped Smile

At least yours shows shipped. You’ll probably get it. Do you have a tracking number? Hong Kong mail has very good tracking, and flights leave from there daily. Not just cargo flights either. A Boeing 777 300ER, stuffed full of passengers, can still carry ~30,000 lbs of cargo on a long-haul route.

I placed my order February 9th, and it only shows processing. Multiple emails and a PayPal dispute later and:
He claims I was refunded, but I can’t see it in my PayPal transactions page, and he won’t give me a transaction number.
He now claims it was shipped, but my order shows processing, and he won’t give me a tracking number (that I paid extra for).

One good thing about the internet: People share their experiences.

Otanacious
Otanacious's picture
Offline
Last seen: 11 months 3 weeks ago
Joined: 08/07/2014 - 00:43
Posts: 582
Location: San Jose, CA

XHP50 J2-1A ordered on the 8th, shipped on 10th, will be in my hands on the 16th.

@LED Boatguy you've gotten the shaft from LCK-LED, but this is LED-DNA. Have you ordered from LED-DNA also? Surely you can't go saying LCK-LED is the same outfit because of a few similar associations, especially if its because they both use the same storefront software (BigCommerce).

Mind that we're both in the same state. I've posted my average shipping times from the orders I've gotten with tracking a couple times. I reckon that you'll get shipping times like mine from LED-DNA, plus the BLF15 coupon code. Free shipping and a 15% code? Both non-existent on LCK-LED.

LED Boatguy
Offline
Last seen: 1 year 6 months ago
Joined: 02/10/2015 - 17:28
Posts: 73
Location: Kollyforneah
Otanacious wrote:
Surely you can’t go saying LCK-LED is the same outfit because of a few similar associations, especially if its because they both use the same storefront software (BigCommerce)

I based it on:

Identical MO: No responses to emails, lies about shipping and refunds.
A few people who have ordered from both companies and report that the products are packaged in EXACTLY the same unique way. Everything about the orders are the same, except for the company name.
LCK never denied being the same company in my emails to them.
Posts like this: “I’ve bought from them and led dna a bunch lately through ebay. Both come very well packed and labeled. (I actually wouldn’t be surprised if LED DNA and lck led are the same company)”

Hey if you have good dealings with them, good on you. Shipping should be great, as Hong Kong generally ships to SFO, in your back yard. I had an excellent relationship with them over ten years ago.

DB Custom
DB Custom's picture
Offline
Last seen: 2 hours 22 min ago
Joined: 01/13/2013 - 22:28
Posts: 20366
Location: Heart of Texas

I’ve ordered from LEDDNA several times, with the order consisting of a handful of items or just one. Every time I got multiple emails, right down to one stating my order was delivered. The items are packed in neat little silvery zip lock bags with a piece of paper inside with the full description of the item on it. Very helpful when ordering quite a few different emitters.
And mine have all come in around 7 days.

Scott, it’s Extreme(X) High(H) Performance(P) , XHP, in a 5×5mm size (50) or 7×7mm size (70) Hope that helps as it’s very misleading to see the alpha designations swapped around all the time. Smile

pilotdog68
pilotdog68's picture
Offline
Last seen: 2 weeks 5 days ago
Joined: 05/30/2013 - 23:31
Posts: 6420
Location: Held against my will in IOWA, USA

Dale those silvery ziploc bags are static-proof bags designed to protect electronic bits. Neat and pretty, but functional too!

My Favorite Modded Lights: X6R, S8 , X2R , M6, SP03

Major Projects:  Illuminated Tailcap, TripleDown/TripleStack Driver

Pages