Neals Deals 2018

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Flash Voyager
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Joined: 03/24/2013 - 16:41
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Neals Deals 2018

Hi, anybody have information about Neal?
I have place an order on his site and pay with paypal too (2017.12.26.).
I try to get him via e-mail more times, but unsuccesfull. There is no answer.
Now I have got information neither the item nor the shipping.

Charga
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Joined: 07/31/2012 - 16:58
Posts: 313
Location: Deutschland

This seems to be his normal “customer service” not to answer questions!!
You are not alone! …

(But you can be shure that he ships your order correct.)

What helps: open a PayPal Dispute after a while with this order
and you will get a tracking number – oh wonder – quite fast from him! Facepalm
Strange behaviour but it works! Tired

' Lumen est omen '

Hope is no option!

Flash Voyager
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Thanks! Smile
I will try it!

DoNkEyConN
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Joined: 09/28/2017 - 04:17
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Location: Brisvegas, Australia

Don’t forget Neal is extremely busy at this time due to the BLF GT group buy. That may be why he is so difficult to get in contact with.

Flash Voyager
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Last seen: 21 hours 25 min ago
Joined: 03/24/2013 - 16:41
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I tried to get contact with Neal via e-mail – it was unsuccessful, there was no answer.

After I opened a paypal dispute – there was no answer.

After I escalated the dispute to a claim. Three days silent then Neal refund price.

Unfortunately he did not want to answer me at all – so I do not know why he did not send me the ordered item, and why he waited till now to refund.

Nite Shadow
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Joined: 11/17/2011 - 00:12
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Location: PA, USA

Bought a light from Neal. Tried to cancel order no response. 2 week later tried emailing again to cancel order. He finally responded that it had shipped already. He lied. It did not ship until 3 days later. Received light three weeks later and it had a discolored part. Asked him to get me a new lens ring. He responded quickly this time that he is not the manufacturer and would not offer any further help. May start a PayPal claim. I buy from many overseas companies but will never buy from NEAL’s DEALS ever again. It appears like he may be getting factory rejects or “seconds” and selling as NEW at a discount. NOT WORTH IT!