tomtop_w - Ebay seller [Recommended]

25 posts / 0 new
Last post
Dimlux
Dimlux's picture
Offline
Last seen: 3 years 6 months ago
Joined: 10/27/2011 - 19:34
Posts: 214
tomtop_w - Ebay seller [Recommended]

I bought a 3 Modes Zoom Super Bright CREE Q5 LED Flashlight Torch from the Ebay seller tomtop_w. I wanted to check out the zoom mechanism since it was different from my other zoom flashlights (head doesn't move when zooming, only small ring around the head to turn).

The light worked fine as I quickly tested it when it arrived. However the day after when I turned it on it just flashed once with normal brightness and then went ultra-low mode, so dim you could look straight into the led and barely see it glow. Also the modes didn't work so I contacted the seller by sending a message through Ebay.

I received a quick response and even though they didn't ask for a video I sent them one anyway Tongue Out that showed how the light malfunctioned when you turned it on. They offered to send me a new light or a full refund. I chose refund since I didn't want to wait for a new light, especially now before the holidays. Within 24 hours I received a refund to my PayPal account.

This is the first time (so far) that I've received a "faulty" flashlight. IMO the contact with the seller and the refund went smoothly so I can recommend this Ebay seller (NOTE: this is just my opinion based on my dealings with the seller in question). I will probably buy more from this seller, got a couple of Sipik clones on the way atm.

Edited by: Dimlux on 12/19/2011 - 09:44
motodeficient
Offline
Last seen: 3 years 11 months ago
Joined: 02/25/2011 - 09:35
Posts: 388

Hmm just won an auction from that seller this morning, which included that same light, 2 unprotected 18650 batteries, and a dual 18650 charger for $13 shipped. Hopefully mine won't be a dud like yours. How did you like the light during the short time that it functioned properly?

Fightin14
Offline
Last seen: 6 years 2 months ago
Joined: 05/18/2011 - 17:30
Posts: 128
Location: Ass baiter land.

I just ordered two days ago from them,we shall see how it goes. 

IRONMAN
IRONMAN's picture
Offline
Last seen: 2 years 4 weeks ago
Joined: 11/26/2010 - 10:39
Posts: 123
Location: Germany

i ordered 2 of the http://budgetlightforum.com/node/5894 form him.

Shipped after 2 days, arrived working 15 days Later.

I ordered 3 more yesterday and tehy are already shiped!

Recommended!

Dimlux
Dimlux's picture
Offline
Last seen: 3 years 6 months ago
Joined: 10/27/2011 - 19:34
Posts: 214

motodeficient wrote:

How did you like the light during the short time that it functioned properly?

I didn't have that much time to test it, but what I liked most was that it "preserved" the zoom, i.e. if you put it in your pocket it didn't change the zoom like e.g. the Sipik clone with the "push/pull" zoom. Build quality in general was ok for that price, switch and threads were ok. However the o-ring at the tailcap was a bit squished on one side and the clip material felt a bit too soft. Also it can't tailstand.

I probably would have liked the light if it would have worked for more than approx. the 10-15 mins that I got to test it. I had planned on testing it more the day after it arrived but then it didn't want to turn on properly. I'm gonna see if I will pick it apart when I get some time and possibly post some pics of it.

Budgeteer
Budgeteer's picture
Offline
Last seen: 6 years 1 week ago
Joined: 08/24/2010 - 02:19
Posts: 3087
Location: Slovenia (EU)

The light needs some tweaking. I always got a green turning ring never gray and i would have liked that. Anyway, heatsinking is poor, lack of thermal goop (at least on my samples). Better to improve heatsinking yourself if you manage to accomplish that. A bit crude finished but overall just a tiny improvement would be needed it to be very decent. on AAA it would probably last. On a decent li-ion probably not, at least on high. Mine drew quite over 1A. The led will eventually fail from massive overheating. To all owners try to hearsink it better if you can. I left it alon as AAA only... perhaps with a 700ma driver li-ion would be suitable...

kragmutt wrote:

They're gonna send you a green redcat with a black LED.

Jinx
Jinx's picture
Offline
Last seen: 3 hours 29 min ago
Joined: 10/16/2011 - 11:35
Posts: 1078

Sounds like a dead battery, I assume you tested with some others and a 18650?

 

Good seller tho, I have at least 3 items from them, all quick and work well.

Lensman
Offline
Last seen: 7 years 4 months ago
Joined: 07/08/2011 - 16:16
Posts: 822
Location: London, UK

So we still don't know if the TomTop version is three modes then? I actually doubt it somehow, but I have one on order so I guess I'll find out when it arrives.

Dimlux
Dimlux's picture
Offline
Last seen: 3 years 6 months ago
Joined: 10/27/2011 - 19:34
Posts: 214

Lensman wrote:

So we still don't know if the TomTop version is three modes then? I actually doubt it somehow, but I have one on order so I guess I'll find out when it arrives.

The light I linked in the first post has three modes, high-low-strobe. I have no idea about the Sipik clones, haven't received those yet but I suspect they are one mode.

I've tested the light with three different 18650s and also with 3 x AAA.

qandeel
Offline
Last seen: 52 min 53 sec ago
Joined: 11/23/2011 - 15:11
Posts: 512
Location: عُمَانْ

I received a Sipik clone from them. It is only one mode. I used AW 14500.

 عُمَانْ

a1penguin
Offline
Last seen: 1 day 6 hours ago
Joined: 05/20/2010 - 00:55
Posts: 130
Location: Silicon Valley, CA

IRONMAN wrote:

Recommended!

+1 for tomtop_w.  Mine took 3 weeks to arrive, but I received the flashlight that was pictured.

garrybunk
garrybunk's picture
Offline
Last seen: 9 hours 26 min ago
Joined: 10/31/2011 - 09:25
Posts: 6049
Location: Johnstown, PA

I recommend them as well.  Even though I haven't received my product yet, I've had very good email correspondence with them and "Mike" says to let him know if I don't receive my light at which time he'll make things right. 

(I've contacted them about my tracking number showing "no such package exists".) 

-Garry

My Bike Lights Thread, Optics (TIR) Comparison Beamshots, Diffusion Techniques


NOTE: Moving my photos from PhotoBucket to Flickr. PM me or post in the thread if you can’t see my images and need me to fix or send a gallery link. PhotoBucket images should remain visible until November 2018.
Fightin14
Offline
Last seen: 6 years 2 months ago
Joined: 05/18/2011 - 17:30
Posts: 128
Location: Ass baiter land.
Received my $6 light. It works, and delivery was very quick considering it came from china and it was over the holidays. +1 for the seller.
SecaRob
Offline
Last seen: 1 year 5 months ago
Joined: 01/09/2011 - 22:07
Posts: 191
Location: Ohio

Garry,  I think you and I are in the same boat.  Our stories match exactly down to the day paypal notified us of a refund.

The tracking number Tomtop emailed to me was bogus as well.  The tracking number shown on my ebay "recent purchases" like yours shows the lights in Chicago since the 9th.

At this point I am convinced that I wont receive the 3 lights from TomTop.  I did however receive the refund from Paypal so nothing is lost

 

garrybunk wrote:

I recommend them as well.  Even though I haven't received my product yet, I've had very good email correspondence with them and "Mike" says to let him know if I don't receive my light at which time he'll make things right. 

(I've contacted them about my tracking number showing "no such package exists".) 

-Garry

garrybunk
garrybunk's picture
Offline
Last seen: 9 hours 26 min ago
Joined: 10/31/2011 - 09:25
Posts: 6049
Location: Johnstown, PA

Why wouldn't you receive them?  If they are truly in Chicago, shouldn't we still expect them? 

BTW, dthrckt's story matches ours too I believe. 

-Garry
(Still waitin')

My Bike Lights Thread, Optics (TIR) Comparison Beamshots, Diffusion Techniques


NOTE: Moving my photos from PhotoBucket to Flickr. PM me or post in the thread if you can’t see my images and need me to fix or send a gallery link. PhotoBucket images should remain visible until November 2018.
soytnly
Offline
Last seen: 3 years 2 months ago
Joined: 02/16/2011 - 13:20
Posts: 825
Location: Minnesota, USA

I ordered two Sipik clones on 12/17 and received them today...pretty fast shipping I'd say.  Very happy with the quality, might order another.

Dave

Streamer
Streamer's picture
Offline
Last seen: 6 hours 45 min ago
Joined: 12/01/2011 - 21:06
Posts: 3761
Location: TX

soytnly wrote:

I ordered two Sipik clones on 12/17 and received them today...pretty fast shipping I'd say.  Very happy with the quality, might order another.

+1   Ordered a pair on 12/17 also.  Last tracking results indicate processed in Shanghai, China and nothing more.. apparently not dispatched to USA or no record of such.  Post office gives same results.

esrevenge
Offline
Last seen: 3 years 2 months ago
Joined: 05/25/2011 - 16:11
Posts: 1033
Location: Canada

Can someone recommend another good Ebay seller...I was all set to order this light from TomTop, BUT he doesnt ship to Canada...:(

 

Lensman
Offline
Last seen: 7 years 4 months ago
Joined: 07/08/2011 - 16:16
Posts: 822
Location: London, UK

esrevenge wrote:

Can someone recommend another good Ebay seller...I was all set to order this light from TomTop, BUT he doesnt ship to Canada...:(

 

This seller: http://www.ebay.co.uk/itm/330560956221?ssPageName=STRK:MEWNX:IT&_trksid=...

I've made four seperate purchases of these lights. All good, no problems. Last purchase took ten days to arrive.

I ordered one from TomTop on 7th Dec, since when I've heard nothing.

ANTI-NOWHERE-LEAGUE
ANTI-NOWHERE-LEAGUE's picture
Offline
Last seen: 7 years 7 months ago
Joined: 11/07/2011 - 22:32
Posts: 78
Location: England

I've ordered from Tomtop, they are alright, had about a dozen different orders and they were all Good lights with no issues.

He's been going since @2004 on ebay.

take 3-4 weeks to UK.

VFMaddict
Offline
Last seen: 11 months 1 week ago
Joined: 06/03/2011 - 08:47
Posts: 1451
Location: London

Lensman wrote:

esrevenge wrote:

Can someone recommend another good Ebay seller...I was all set to order this light from TomTop, BUT he doesnt ship to Canada...:(

 

This seller: http://www.ebay.co.uk/itm/330560956221?ssPageName=STRK:MEWNX:IT&_trksid=...

I've made four seperate purchases of these lights. All good, no problems. Last purchase took ten days to arrive.

I ordered one from TomTop on 7th Dec, since when I've heard nothing.

I too recommend 365digital.

But I also think tomtop are OK despite the strange problems over the peak Christmas period.

"You are making progress if each mistake you make is a new one."

Remember - Most great discoveries start with maki

VFMaddict
Offline
Last seen: 11 months 1 week ago
Joined: 06/03/2011 - 08:47
Posts: 1451
Location: London

Lensman wrote:

esrevenge wrote:

Can someone recommend another good Ebay seller...I was all set to order this light from TomTop, BUT he doesnt ship to Canada...:(

 

This seller: http://www.ebay.co.uk/itm/330560956221?ssPageName=STRK:MEWNX:IT&_trksid=...

I've made four seperate purchases of these lights. All good, no problems. Last purchase took ten days to arrive.

I ordered one from TomTop on 7th Dec, since when I've heard nothing.

I too recommend 365digital. (Note that these are the single mode versions)

But I also think tomtop_w are OK despite the strange problems over the peak Christmas period.

"You are making progress if each mistake you make is a new one."

Remember - Most great discoveries start with maki

Lensman
Offline
Last seen: 7 years 4 months ago
Joined: 07/08/2011 - 16:16
Posts: 822
Location: London, UK

Well, my TomTop 68, ordered on Dec 7th, never arrived. However, after swapping a few emails they refunded me in full a few days ago. I think this is very fair of them, considering the non-arrival is unlikely to be their fault. Also, of course, they refunded me purely on trust; after all, for all they know I could be lying and have the torch in front of me.

Anyway, I left them nice feedback, and promised that if the awol torch ever does actually show up in the future I'll repay the refund. Disappointing that I never got the light to compare with my others, but on their behaviour I'd have to recommend TomTop as a seller, at least on this showing.

Streamer
Streamer's picture
Offline
Last seen: 6 hours 45 min ago
Joined: 12/01/2011 - 21:06
Posts: 3761
Location: TX

Yep, I give TomTop high marks too.  My second order of 2 more units was placed same as yours in Dec.   Guess they were held up in customs.   but I finally got em. \

 I'll NEVER order during the Holiday Rush or Chinese New Year again,,,til next time.  ... NOT !

BIGWOOD
BIGWOOD's picture
Offline
Last seen: 1 year 1 month ago
Joined: 11/17/2011 - 16:16
Posts: 701
Location: Vancouver, BC

esrevenge wrote:

Can someone recommend another good Ebay seller...I was all set to order this light from TomTop, BUT he doesnt ship to Canada...:(

Strange.  I ordered from Tomtop twice in December (those sipik sk68 clones) and they were both shipped to me in Vancouver in about 2 weeks.  Maybe try to order directly from their website instead of their ebay store-front?