Positive Comments about Neal Zhang owner of Neals Gadgets

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Rando
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FWIW, I’ve ordered a few times from Neal. My most recent was a GT70, and I started getting concerned after a couple weeks and no shipment notification. I posted here and the consensus was to just wait a bit. I did and it shipped a few weeks later. I’ve gotten everything I’ve ordered and in good condition. Apparently the GT70 was back ordered, but wasn’t listed as such when I ordered mine. I would have patiently waited had I known, the deal was good enough to make it worth my time. I just had no indication that would be the case, and my previous orders had come pretty quickly (for the distance traveled). Guess what I’m saying is that its another case of communication making customers a bit uneasy, but in my case everything’s fine in the end.

Nev
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He’s a good seller , but unfortunately if you get a faulty item you will be in for a very long wait. You will get it replaced eventually though.

mortuus
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have a copper fw3a placed order, so far previous orders no issues for me i think this will also not be a problem. it sucks if u get a wrong light or so but atleast he tryied hard to fix any mistakes.

...where Frugal meets with Flashlight!

              つ ◕_◕ ༽つ

Dalamar
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I’m wondering how long it will take him to send my E07 ordered few days ago…heard he has a big backlog >_<

I only like high CRI, I have or have had in order of pref:

Fireflies E07 219B SW45

Fireflies ROT66 219B SW45 D220 (in the mail)

Emisar D4 SST20 4000k frosted lens (the lack of some preset levels kinda makes me want to rate it lower though...)

Jaxman E2L 219c 5700k (indoor use only due to color temp)

Jaxman E2L 219c 4000k

Klarus Mi7

 

Varmint removal (throw):

Convoy M21A C8 ver SST20 4000k (5a)

Convoy S2+ SST20 4000k (3200ma)

Lumintop ODL20C

scosgt
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Location: New York

I placed two orders on 8/27.
Both have already cleared customs in Chicago and should be here 9/6 according to USPS
Now hoping they are the right things I ordered!

Duck
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I ordered from his site on 9/2 and received 9/6. I didn’t know that you get a package from China that fast.

scosgt
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Location: New York

I placed two orders, 8/25 and 8/27. One came yesterday, the other today. Very very good.

Chinaheart
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Glad to hear an astounding review and comment for Neal… I believe all of us have a great dealing with in different ways positively. My experience with him being a new buyer and new member of BLF, he is very patient in answering every queries night and day whenever he is “online in the messenger” and even offer a better product….

He even posted the shipping details n your account once the payment and shipping info was concluded and updated whenever you make a follow up. … delayed deliveries might not his fault.so don’t blame Neal for this.

Honestly,,, to anybody…. don’t be jealous because aside of given you discounts and he also gives freebies….

Thank you very much Neal for having like you in this kind of business…. I know you are a busy person and even sundays you still have time to attend with your client’s queires…

Again Neal more power goodluck.

Overload
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Worst seller ever in my opinion.Ordered An fw3a 19/8 and still not shipped.He also doesn’t answer questions through different channels(email,messenger,paypal,…)
I’ve opened claim at paypal, the only thing left…

Pipus
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I wanted to add my 2 bobs worth here about Neales Gadgets preparedness to go the extra yard. I bought a relatively inexpensive key chain light that ‘carked it’ within 3 months. After several email exchanges, Neal offered to send me an upgraded version at no extra cost. Naturally,I was most appreciative, and feel that his business acumen and generosity need to be acknowledged and recorded. Thumbs Up

Pipus

hank
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I’ve been happy with my experience to date ordering a variety of things from Neal.

I have one question — what does “unfulfilled” mean as an order status?
I’m guessing it means not shipped yet.

StormRider
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I only ordered one time from Neals in November, and the order shipped out very quickly, got it in my mail within 8 days which is unheard of from all the years ordering from China. Received exactly what ordered. I didn’t have to communicate with Neal before or after the sale so can’t comment on that.

scosgt
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I ordered a Lumintop FW1 Pro on December 23.
It is in my hands today, Dec 30
NO COMPLAINTS

hank
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OK, marking the start of a test.

I had ordered

Quote:
Lumintop FW21 Grey CREE XPL HI 2800lm EDC LED Flashlight Andúril UI × 1
CREE XPL HI 3D

And just got the box, with a very blue-white emitter that can’t be 3D, must be the 1A.

Email sent. Clock started.

Kevin Z
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I’ve had problems with neal.

MascaratumB
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Kevin Z wrote:
I’ve had problems with neal.

“This belongs to the other thread”!

Right?

http://budgetlightforum.com/comment/1612390#comment-1612390

Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right

This post belong in the other thread.

[REVIEWS] ACEBEAM: H20 / TK16 // AMUTORCH: S3 / S3 vs 219c / AM30 / AX1 / VG10 // BLITZWOLF: BW-ET1 // BRINYTE: T28 / PT18pro / PT28 // DQG: AA Slim Ti // FIREFLIES: ROT66 GEN II // HC-LIGHTS: SS AAA // KLARUS: XT1C // LIVARNOLUX: 314791 // LUMINTOP: Tool AA V2.0 + Tool 25 // NITEFOX: UT20 / ES10K / K3 // ODEPRO: KL52 / B108 // OLIGHT: M2R Warrior // ON THE ROAD: M1 / i3 / M3 Pro // ROVYVON: A2 + A5R / E300S / A8 // SKILHUNT: M150 / M200 // SOFIRN: SF14 + SP10A / SP32A / SP10B // WUBEN: TO10R / E05 / T70 / E10 / TO50R / E19 // XTAR: PB2 Charger // Tricks: 1 / 2 / 3/ 4 / 5 / 6 / 7 / 8 // TIR: 1 / 2 // Others: Biscotti 3 + 1*7135 / Triple TIR w/ XP-G2 /// My Collection /// My Review's Blog (PT) /// OL Contest 2019 /// GIVEAWAY: 1 / 2

DB Custom
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Ok , I know, some of you will think I found the wrong thread . I have had a lot of dealings with Neal, both him sending to me and me sending to him. I could probably write a fairly lengthy book on the number of things gone wrong , but I will say he keeps trying… I mean that his intentions remain good and he doesn’t quit, so surely he’ll get the hang of it soon. As a token of my confidence in this I just ordered from him again. Not gonna sweat timings and will expect to get the semi-odd item I ordered…

scosgt
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hank wrote:
OK, marking the start of a test.

I had ordered

Quote:
Lumintop FW21 Grey CREE XPL HI 2800lm EDC LED Flashlight Andúril UI × 1
CREE XPL HI 3D

And just got the box, with a very blue-white emitter that can’t be 3D, must be the 1A.

Email sent. Clock started.

The question here is, what are the markings on the box?
Because Neal is not the manufacturer. He is a reseller. If the maker put the wrong light in the box that is NOT his fault.

KawiBoy1428
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KawiBoy1428 order History
Order Date Payment Status Fulfillment Status Total
Jan 07, 2020 Paid
$35.00 USD
Oct 23, 2019 Paid
$80.81 USD
Oct 16, 2019 Paid
$24.79 USD
Aug 28, 2019 Paid
$46.00 USD
Aug 09, 2019 Paid
$157.94 USD
Jun 13, 2019 partially_refunded
$80.00 USD
May 24, 2019 Paid
$73.36 USD
May 11, 2019 Paid
$39.96 USD
Apr 27, 2019 Paid
$81.94 USD
Nov 11, 2018 Paid
$65.00 USD
Account Details

Only been dealing with Neal’s Gadget’s for just over 1 yearZero Issue’s

KB1428 “Live Life WOT

nuemtol
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I had a good experience with NG. I ordered a nightwatch + 40t from ng. Everything went fine; think it took ~3-6 weeks for the light to arrive, within my expectations.

I emailed him a couple days after originally ordering, asking to cancel the battery, but didn’t get an answer & received + paid for the battery in the end. No big deal, I didn’t really expect the cancellation to happen anyway. I had just ordered other batteries and it just became redundant. I think buyers should fulfill their obligation to pay for all items ordered anyway.

Overall a fine experience, and I will order from ng again. A suggestion would be to hire someone for customer service, but I assume his business does not allow for that.

Kevin Z
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MascaratumB wrote:
Kevin Z wrote:
I’ve had problems with neal.

“This belongs to the other thread”!

Right?

http://budgetlightforum.com/comment/1612390#comment-1612390

Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right

This post belong in the other thread.

Yes you’re right, I’m just making a point about people posting wrongly in the other thread.
RobertB
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Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right
This post belong in the other thread.
Kevin Z wrote:
I’ve had problems with neal.

Reddit will probably listen to you

Kevin Z
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RobertB wrote:
Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right
This post belong in the other thread.
Kevin Z wrote:
I’ve had problems with neal.

Reddit will probably listen to you


So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?
nuemtol
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I ordered the SBT90.2 on 01/07 and it arrived ~01/18 safe and sound, boxed and well packaged. Thanks Neal, this is my 2nd order and both were satisfactory. This one looks like it came from a California warehouse which explains the fast s/h.

hank
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Quote:
The question here is, what are the markings on the box? Because Neal is not the manufacturer. He is a reseller. If the maker put the wrong light in the box that is NOT his fault.

I got a box with no markings on it, and the blue-white emitters on the light.

What markings should have been expected on the box, for me to get the warmer emitters I ordered?

3 Weeks, no response yet.
BT100
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Thanks Neal.
I ordered a GT90 . Took 6 days to my front door and looks to be in perfect shape.
Thanks again to Neal.

71k5
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Kevin Z wrote:
RobertB wrote:
Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right
This post belong in the other thread.
Kevin Z wrote:
I’ve had problems with neal.

Reddit will probably listen to you


So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?

It’s not a “two way street”, to some on the BLF.

In other words, to some on the BLF, its acceptable to post Positive comments in the Negative thread, you’re just not allowed to post Negative comments in the Positive thread.

Kevin Z
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71k5 wrote:
Kevin Z wrote:
RobertB wrote:
Kevin Z wrote:
beggindog wrote:
There is no Neal, but the site has treated me right
This post belong in the other thread.
Kevin Z wrote:
I’ve had problems with neal.

Reddit will probably listen to you


So you’re saying blf won’t ?
Don’t tell me , let me guess you’ve not had a problem ?

It’s not a “two way street”, to some on the BLF.

In other words, to some on the BLF, its acceptable to post Positive comments in the Negative thread, you’re just not allowed to post Negative comments in the Positive thread.


Yeh , thanks , I already worked that out Wink
Brewdogjd
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New guy here, and my first “good” light was ordered through Neal 2 weeks ago. I got what was promised and couldn’t be happier with his communication and product. Great from end to end.

lotrbfme
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I am not saying that my experience is what happens all the time, but for me:

12 orders from neals, including some very expensive flashlights, all 12 arrived fast and just as expected.

4 orders from gearbest 3 with problems.

10 orders from banggood and 4 with problems.

30 orders from aliexpress and 4 with problems.

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